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Customer reviews for iPhone 13 Pro Max 128 GB
289 verified reviews in the last 6 months.
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Brigitte C.
5/5Reviewed in the United States on December 19, 2022
Loved how fast and reliable the service was. The process of placing my order was easy and I didn’t have any problems. I paid for the upgrade to “excellent”, and I was expecting an item in decent condition that was going to look used. However, the condition of the phone I received exceeded expectations. It looks and works like a brand new phone from Apple. The battery is at 100% performance, the screen is in perfect condition,, and the same applies to the body of the phone; there are no dents, no scratches, nothing indicates that this phone has been refurbished. Will buy from this company again in the future.iPhone 13 Pro MaxOverall performance
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Purchased on December 13, 2022
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Keyana M.
4.8/5Reviewed in the United States on December 27, 2022
Everything was literally perfect! Even though I got good condition it wasn’t a scratch on my device! Perfect picture and sound! I honestly couldn’t tell that this was a refurbished product! I just wish it came with a fast charger instead of regular lightening cable but overall 10/10!iPhone 13 Pro MaxOverall performance
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Purchased on December 15, 2022
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Nathanael M.
5/5Reviewed in the United States on February 14, 2023
Quality of the iPhone is exceptional for a refurbished product, and ease of setting up with a new carrier was seamless. When the email of instructions on how to set up the phone with a new carrier arrived in my inbox, I was expecting some nebulous instructions on a complicated process; it was simply a video link for those with smaller, less popular networks that may have greater difficulty than I did. Will definitely refer others in the market for replacement portable media to Back Market. Thanks again!iPhone 13 Pro MaxOverall performance
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Purchased on January 15, 2023
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Spencer D.
5/5Reviewed in the United States on November 20, 2022
The phone I bought was under the "fair" condition category, there was one scratch in the top left of the screen and one small scratch on the back. Other than the two small scratches the phone had 100% battery life, works perfectly, and looks like new. Very happy with my purchase, and will probably buy another refurbished product in the future.iPhone 13 Pro Max with brand new battery - 256GB - Alpine Green - Fully unlocked (GSM & CDMA)Overall performance
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Purchased on November 6, 2022
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Lashaun H.
4.6/5Reviewed in the United States on November 12, 2022
Great condition everything works fine I was a little skeptical at first to buy a refurbished phone from anyone other than Amazon. If you’re still debating on whether to buy one I say do your research before you buy one, but back market is the place to go!iPhone 13 Pro MaxOverall performance
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Purchased on November 6, 2022
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David C.
4.8/5Reviewed in the United States on February 11, 2023
Everything from the packaging to the phone's condition is perfect! I was a bit worried about the phone being locked by T-Mobile but all I had to do was connect it with my old T-mobile SIM card and it works with no problems. As I ordered it in excellent condition, it came with no cosmetic damage to the screen and entire body and it works as if it is new. The phone's battery is at 98% which honestly exceeded my expectations on what it was going to be. I am amazed at how this phone is even classified as refurbished since it feels and looks like it hasn't been used! All and all, a great deal as I got it for roughly 25% off of retail price.iPhone 13 Pro Max T-MobileOverall performance
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Purchased on January 28, 2023
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David A.
5/5Reviewed in the United States on December 23, 2022
I'll be completely honest, I was a bit skeptical when ordering this for my fiancé. He is typically not a fan of refurbished or second hand products. When the phone came in & we unwrapped if from the packaging, we were completely BLOWN AWAY by how amazing the phone looked! I was not expecting it to be in literal mint condition. Not a single scuff, scratch, dent, etc. The software is working perfectly, the glass lenses on all there cameras look perfect, the lock button & volume buttons are working perfectly. Everything about the phone feels like I bought it direct from Apple. Thank you so much for the fantastic service, speedy delivery, & over all amazing quality product. 10 out of 10 would recommend to a friend.iPhone 13 Pro Max AT&TOverall performance
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Purchased on December 9, 2022
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Roy H.
4.8/5Reviewed in the United States on January 27, 2023
To my surprise, the iPhone 13 Pro Max arrived in brand new condition (not even a scratch showing use on the case or the screen). My wife was very exited to get it as a birthday present. The whole online purchasing process was great too and the phone arrived quickly. I cannot comment on customer service and hope that I never need it but it cannot be as bad as that other largest online reseller.iPhone 13 Pro MaxOverall performance
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Purchased on January 16, 2023
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Kevin M.
4.4/5Reviewed in the United States on January 23, 2023
Bought an iPhone 13 Pro Max 512gb in fair condition. Came through usps. Was way better condition than I expected it to come. I recommend this seller whole heartedly. If I could post a picture of it I would but I can’t. The only cons are that I wish it was easier to contact the seller that’s it. 95% battery health and screen is not even scratched. I will definitely be buying from this seller again for a present for my mom. Hope you keep up this good work good sir. Thank you!iPhone 13 Pro MaxOverall performance
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Purchased on January 15, 2023
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Germaine T.
5/5Reviewed in the United States on February 14, 2023
Quality of my device was excellent battery health is 97% and was covered with apple care I was amazed , the price was excellent because I was checking the inventory and I came across a awesome deal I could pass up on on a excellent condition the battery in the iPhone 13 Pro Max is unbelievably I can easily get 2 days maybe 3 on a full charge the a15 chip is super efficient on power i will always continue to do business with back market whenever I’m in need of a electronic device cell phone or laptop if anyone reading my comment please take my word and trust back market their selection on devices is extremely good and I definitely recommend back market 👍👍👍iPhone 13 Pro Max AT&TOverall performance
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Purchased on January 27, 2023