992 verified reviews in the last 24 months.
Roharne h A.
Purchased on March 16, 2025
Verified purchaseBlackddragon000 review> before engaging with Back Market,I did a thorough research that reached out to even several reputed review & complaints sites & finally decided to take the plunge ( used/ refurbished elsewhere,I noticed has not much protection that I saw here) & after a period of use/testing congratulated myself on having taken a wise decision > those around me who usually purchase new items were astounded at the condition of this device that looked/ performed the same as a brand new iphone. I'm awaiting the delivery of another Back Market item & am preparing to evaluate other devices soon > also, I'm in discussions with the company about referring Back Market products to others.
Reviewed in the United States on March 31, 2025
Ashley M.
Purchased on July 26, 2025
Verified purchaseIt arrived as estimated and the packaging was minimal with the phone simply being in a box with bubblewrap, with a charger, and instructions. Looking at it, it is in fact flawless all around the sides, back, and screen. The only thing that places it in the good category is the camera area, it’s a bit dirty and has visible scratches with tiny chips, but the camera works perfectly fine. Other than appearance the performance of the phone is great. Everything is running smoothly so far on the first day and the battery health is at 90% which is great. Immediate yes. It’s been 3 weeks now and I believe it’s time for the update. It’s been perfect. I have not noticed any sudden damages or sudden glitches and inconsistencies. It works like a brand new phone. Everything feels new. Will I be purchasing from backmarket again, yes. 100%. The battery life on this phone is very good, lasts me entirely all day and I put it to charge at night at 20%. Absolutely in love. I will admit I was scared of being that small percentage of people who get a terrible phone but I didn’t and I’m very happy. I’ve checked the battery life and it has gone down to 89%, I’m not sure what it could be due to, likely f...
Reviewed in the United States on August 11, 2025
Allyson O.
Purchased on July 3, 2025
Verified purchaseI forgot to redownload the app on my new phone! But it’s perfect, 100% battery. The only issue is that Bluetooth doesn’t work very good, but that’s just an issue with the phone model I knew about in research lol. I’m very happy with the phone, and the color was worth it!
Reviewed in the United States on July 20, 2025
Jovanni F.
Purchased on June 19, 2025
Verified purchaseIncredible product! It came in excellent condition; practically new. Very slight, minor dust in the phone ear piece but it’s not noticeable and even less now. Works perfectly! It has been a game changer for me coming from Android. In one of the pictures, I have a screen protector on. The dust around the edge is mine.
Reviewed in the United States on July 9, 2025
Saniyah L.
Purchased on November 27, 2024
Verified purchaseOrdered this iPhone 14 Plus starlight 128gb in excellent condition for someone as a Christmas gift and excellent is exactly how it arrived. No scratches, no dents, no visible signs of use. Battery was at 100% percent and that was extremely important for me, so I was pleased. Item arrived a day early than the original date which was cool. 10/10 would recommend this site/app and seller.
Reviewed in the United States on December 5, 2024
Kathy G.
Purchased on January 27, 2025
Verified purchaseHesitant to order refurbished phone. I decided after reading ratings on back market to order a iPhone 14 Plus. I ordered premium. Received quickly. In perfect condition. No scratches cracks etc. 100% battery. Looks exactly like a brand new iPhone. Very satisfied and very very happy with Back Market.
Reviewed in the United States on February 9, 2025
Javonte C.
Purchased on August 4, 2025
Verified purchaseI’ll give this a 8.5 out of 10. The phone came in time with 2 days delivery. I bought the phone in Good condition. It came with scratches of chips not directly on the camera but near the camera. Had a couple of scratches on the screen but that was pretty much it. Phone came on 86% battery health. For a refurbished phone backmarket will be my go to! It was worth the buck! Overall everybody was happy would give it a 5 but I’ll rather give it 4.5 stars
Reviewed in the United States on August 8, 2025
Stacy R.
Purchased on July 10, 2025
Verified purchaseThe phone arrived within a few days in good condition. It did not come with the instructions so I am having to learn as I go. I have been nervous in the past purchasing a refurbished phone, but I did my homework to find reputable places and Back Market kept coming up in the top three. I would order through them again.
Reviewed in the United States on July 26, 2025
Tyler W.
Purchased on November 13, 2024
Verified purchaseI'm was little scared because I never brought refurbished phone in my life but when I say I'm ordering again brought iPhone 14 plus (product) red no scratches my phone was flawless...it's like I brought the premium my iPhone look new like I brought it from the apple store I would be buying some more electronics from here
Reviewed in the United States on November 16, 2024
Amani C.
Purchased on May 18, 2025
Verified purchaseI decided to purchase a refurbished phone for my girlfriend, and thought this would be the best option for her. Turns out, she was very pleased and even thought it was brand new! I chose the condition under diamond as it was the most cost effective. Shipping took 2-3 days, the phone was wrapped well in the box, and looked pristine. Battery healthy was nearly 90%, and the screen along with everything was fully functional. Being unlocked and having a warranty was very Important to me, so I’m happy that was an option. Great deal on the Blue 14 Plus iPhone 128GB. As impressed as I was, I will be using them for my next personal phone instead of going directly to Apple. Couldn’t be happier!
Reviewed in the United States on June 3, 2025