Customer reviews

4.4/5

342 verified reviews in the last 6 months.

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  • J

    Jane B.

    Purchased on January 23, 2024

    5/5

    My iPhone 14 arrived within a few days of my order. I ordered one that was listed as “good” condition. I was expecting a few minor scratches but when I opened up the box, it was in pristine condition! 😁 Not one scratch on either front or back of my phone! Your business was in touch with me, via email, from start right up to when I mailed my old iPhone back to you , free of charge. In my opinion, you are definitely a 5 star business with 5 star service. I will highly recommend you to anyone looking for a refurbished/reconditioned cell phone!

    Reviewed in the United States on February 13, 2024

    iPhone 14 128GB - Red - Unlocked - Dual eSIM
  • A

    Akshita S.

    Purchased on May 18, 2024

    5/5

    I purchased the phone in excellent condition with a new battery for 560$. Totally worth it, considering the fact that I would've gotten the exact same phone in the same condition for 699+ taxes if I had bought it from an apple store. It was brand new with all genuine parts. It also came with the lightning-fast cable. No one can tell that this phone is refurbished. I also got the delivery at the date specified on the website, which was only 3 days. Overall, I had a very good 1st experience with back market.

    Reviewed in the United States on July 1, 2024

    iPhone 14 128GB - Blue - Unlocked - Dual eSIM
  • K

    Kathryn W.

    Purchased on February 23, 2024

    4.6/5

    i’m obsessed with my new phone !! i only have one complaint- i ordered a phone in excellent condition & it has a big scratch at the bottom of the screen ! not what i would expect from “excellent condition.” Luckily with the screen protector on it’s barely noticeable, but still, i was kinda bummed about it. other than that the phone works literally perfectly & is beautiful! this is the third apple product i’ve bought from back market & i totally recommend it to anyone who’s unsure about trying a refurbished piece of tech. i’ll be using this phone for years to come! totally worth it :)

    Reviewed in the United States on February 29, 2024

    iPhone 14 128GB - Purple - Unlocked - Dual eSIM
  • A

    Afrikka B.

    Purchased on May 27, 2024

    5/5

    Was a little iffy on getting a refurbished phone but so far so good. Phone came in great condition, no marks or scratches. Everything works properly. Easy set up. No complaints. Everything was as described. Will be ordering more for family.

    Reviewed in the United States on July 1, 2024

    iPhone 14 128GB - Midnight - Unlocked - Dual eSIM
  • B

    Bradly A.

    Purchased on April 8, 2024

    5/5

    The phone I received was in near perfect condition, I am very pleased! I wouldn't be able to tell any difference between my refurbished phone I received vs if I had paid over $200 more for a new phone.

    Reviewed in the United States on July 1, 2024

    iPhone 14 128GB - Midnight - Unlocked - Dual eSIM
  • R

    Ryan A.

    Purchased on February 16, 2024

    4.7/5

    So I was a little skeptical about ordering a refurbished phone but eventually went through with it, the phone works great and looks great, I ordered it in good condition and there were a few scratches on the corners that were fairly visible which I don't have a problem with, some people said they ordered in in good condition as well and theirs came in flawless. I personally love it and for anyone reading this, it is worth it if you're skeptical about ordering from here, I will most definitely order from here again!

    Reviewed in the United States on February 21, 2024

    iPhone 14 128GB - Starlight - Unlocked - Dual eSIM
  • 혜진 이.

    Purchased on January 31, 2024

    4/5

    This was my first purchase in Backmarket. Good condition Iphone14 has been delivered, fortunately battery condition was 97%. However, phone had several scratches on its edges showing silver color. One side was damaged severely. As I know, refurbished means not used, but refunded upon opened…

    Reviewed in the United States on February 2, 2024

    iPhone 14 128GB - Midnight - Unlocked - Dual eSIM
  • S

    Soleil W.

    Purchased on March 9, 2024

    5/5

    AWESOME! Believe me guys, this is my first order with Back Market and I’m glad I did. Very good refurbisher as well, I bought “fair” condition and it was literally immaculate with 100% Battery Health. I’m very pleased! 5 STARS!

    Reviewed in the United States on March 24, 2024

    iPhone 14 128GB - Blue - Unlocked - Dual eSIM
  • D

    Douglas H.

    Purchased on June 11, 2024

    4.9/5

    Excellent experience from start to finish. My iPhone 14 arrived promptly. Although refurbished, it looked brand new. Customer communication was excellent.

    Reviewed in the United States on July 1, 2024

    iPhone 14 256GB - Midnight - Unlocked - Dual eSIM
  • S

    Shermi K.

    Purchased on May 21, 2024

    4.9/5

    I ordered iphone 14 in excellent condition without battery replacement. Received the phone in 3 days. Everything was in very good condition and it basically looked brand new. No scratches. Battery capacity was 100% which I didn't expect. No error messages. Camera, cellular network and everything works perfectly. I also received 20$ off by verifying my student status. For 491$ a practically new iphone is a good bargain. Thank you! I wish it was packaged a little bit more securely because it was just sent in a bubble wrap when I open the box. But nothing was damaged.

    Reviewed in the United States on July 1, 2024

    iPhone 14 128GB - Purple - Unlocked - Dual eSIM