Customer reviews for Refurbished iPhones with new batteries

Overall rating

313 verified reviews

Rating details

  • Accessories

    3.8/5

  • Battery

    4.2/5

  • Lens & Camera

    4.2/5

  • Overall performance

    4.1/5

  • Appearance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Levi B.

    Verified

    Reviewed 8/13/23, United States.

    At first I was concerned about getting a refurbished phone. And even after I received it I was skeptical. But I’m completely satisfied, the battery life is great, no damage or scratches except for a chip at the very bottom, but it’s pretty small. Next time I get a phone I could see myself buying from here again.

    Condition

    Excellent

    Purchased

    8/7/23

  • Jason R.

    Verified

    Reviewed 12/27/23, United States.

    Really happy with this purchase a year later. Phone was/is in great shape. It came with a 93% battery health when it was supposed to be new, but the phone operated so well it wasn’t worth complaining. Battery is still at 92% today. I would recommend this seller.

    Condition

    Fair

    Purchased

    1/10/23

  • Shari mane D.

    Verified

    Reviewed 11/14/23, United States.

    It definitely is a deal. Even though I ordered good condition, it could pass as excellent. All scratches are on the sides and the corners of the back side, which can easily be covered with the right casing, which I normally use. The device also arrived with 100% battery health and 256 GB as promised. I have also been using the device with ios 17 for at least a month now, and everything is running smoothly. I also don't have to charge in the middle of the day. I chose free delivery and it went well.I am very happy with the device.

    Condition

    Good

    Purchased

    9/29/23

  • Louis L.

    Verified

    Reviewed 11/1/23, United States.

    The phone arrived ahead of schedule and in perfect condition - looks new. Total pleasure working with Back MArket. This is the third phone I purchased from them and I have been super pleased with every purchase.

    Condition

    Excellent

    Purchased

    10/18/23

  • Stacey C.

    Verified

    Reviewed 10/17/23, United States.

    Very impressed with the condition of the phone! Super happy we went with the new battery. We live in Mexico, so we were concerned about getting it hooked up with our carrier, but all set. Working great! Thanks so much BackMarket!

    Condition

    Good

    Purchased

    10/3/23

  • Alan M.

    Verified

    Reviewed 10/7/23, United States.

    Very much enjoyed the whole process of ordering, paying, receiving and using my iphone through BackMarket. The phone was like new and has worked perfectly. I highly recommend giving BackMarket your business if you are in the market for nearly anything electronic. I just purchased a Dell desktop from them too!

    Condition

    Fair

    Purchased

    4/21/23

  • Russell H.

    Verified

    Reviewed 9/26/23, United States.

    This was a really great purchase! It was in great condition, and the battery was new as advertised. Really great alternative to purchasing the 1000+ dollar phones that are coming out now. 10/10 would recommend!! Just make sure that you are paying for the best condition, really great!

    Condition

    Excellent

    Purchased

    9/19/23

  • Sylvia I.

    Verified

    Reviewed 9/12/23, United States.

    The phone is awesome. Going from an iPhone 7 to a 12 has been a little bit of a learning curve (especially since I'm a senior citizen) but I have no complaints on my purchase. It is everything promised & I couldn't be happier. Thank you Black Market!

    Condition

    Good

    Purchased

    8/24/23

  • Micki B.

    Verified

    Reviewed 9/11/23, United States.

    I ordered for the first time on Back Market, recommended by my kids. I couldn't be more pleased. The transaction went smoothly, the phone was in immaculate condition, and worked perfectly! It also had a screen protector already put on, for which I was so grateful, as I bumped my phone before receiving a protector for it, and the screen protector saved my phone screen! I would definitely purchase from Back Market in the future!

    Condition

    Excellent

    Purchased

    8/28/23

  • Jean M.

    Verified

    Reviewed 11/19/23, United States.

    Very pleased with my iPhone SE. Extra good value with a brand new battery, since a failing battery is what causes me to replace my phone. Everything in the phone works well. I was a little concerned about getting “good” condition but the phone screen was perfect and the only signs of wear were tiny scratches along the bottom back edges which I had to look closely to see and are covered by my case. I am convinced to use Back Market for any future tech replacements!

    Condition

    Good

    Purchased

    11/2/23