Back Market

Customer reviews for iPhone XS Max 256 GB

4.1/5

302 verified reviews in the last 6 months.

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  • S

    Stephanie M.

    5/5

    Reviewed in the United States on September 28, 2022

    Couldn’t have made a better decision! I didn’t want the newest iPhone 14 and def didn’t want to pay over $1k for it. I just needed my iPhone XS Max replaced because the screen was busted. I was nervous buying a refurbished phone but so far, 3 weeks in, this replacement phone is working perfectly and it looked brand new out of its box! Love that you have 30 days to return as well. Great purchase, great company and quick shipping w no issues for me! Highly recommend and will def purchase from Back Market again!
    iPhone XS Max Verizon

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    Purchased on September 11, 2022

  • L

    Letizia S.

    4/5

    Reviewed in the United States on March 18, 2023

    I am happy with my first iPhone XsMax. My first smart phone was a Sony Xperia way back in 2013 and stayed with Sony as their camera quality is superb and photos are important to me. When most American phone carriers started dropping Sony my Sony became unusable as an actual phone. Many smart phones use Sony's tech for cameras and upon doing research I found I could afford a refurbished iPhone XsMax. The battery longevity isn't the best, but its not horrible. I wanted to get the iPhone 11 Max but not quite ready for the cost as other electronics have a higher priority. My iPhone is still getting all of the features that come with Apples newest iOS update 16.3.1. I know many older iPhones also got this update but not all the features. Apple discriminates often in this way and its a personal gripe for me, but obviously not enough to deter me from getting the phone. I really want the iPhone 13 Max but I will have to wait a couple of years for the price to come down as storage is also a huge component of why the cost is higher for me. I rocked LG smart phones (all offered storage increase via SD card slot) after my Sony and they served me well. But stopped making android phones and stop ...
    iPhone XS Max

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    Purchased on February 20, 2023

  • N

    Nate G.

    4.8/5

    Reviewed in the United States on March 9, 2023

    The phone was good, overall. However, the refurbishing of this particular phone was incomplete. They missed the fact that the main speaker (the one used when you hold the phone to your ear like a normal phone) is broken or something. It seems to only produce 5-10 percent of the expected volume. I have been forced to use the phone in speaker mode and I feel like an idiot when I get a call in public. I am a rideshare driver so most of my calls are routed through the vehicle speakers, so I just decided to live with it, but I figured that you all should know about it. Even, with that issue, I am pretty happy with the purchase.
    iPhone XS Max AT&T

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    Purchased on December 9, 2022

  • M

    Mary A.

    4.8/5

    Reviewed in the United States on October 29, 2022

    So far, I am pleased with my xs max. I am enjoying it more now that it has a case and more protection. I turn it off when not using and the battery lasted several days. I'll have a better idea in a few months but am thankful for refurbished products. Thank you.
    iPhone XS Max

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    Purchased on October 13, 2022

  • I

    Ira G.

    5/5

    Reviewed in the United States on December 5, 2022

    I loved using this service. Never in a years would I had bought a refurbished device but BackMarket has really set the bar high. With the fair prices and loads of inventory it was pretty easy to choose a device that worked for me. Shipping was fast and easy & I love the fact this company offers two warranty options. I loved the condition of my device and as promised there was no cracks or scratches. Thank you again BackMarket, you helped me tremendously when I had few options in purchasing a phone.
    iPhone XS Max

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    Purchased on November 4, 2022

  • Y

    Yolander W.

    5/5

    Reviewed in the United States on October 21, 2022

    Great quality phone exactly what was in the description doesn’t look refurbished or seem as if every was. fast delivery, secured company. First time ordering and will recommend this site and come back to grab a few more. Thank you!
    iPhone XS Max

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    Purchased on October 13, 2022

  • A

    Alison J.

    5/5

    Reviewed in the United States on January 18, 2023

    So… I’ve been using this phone for a good 3 weeks and I can honestly say I have no complaints. The condition of the device is pretty great, almost like new! The battery life is good. Takes a little bit longer to charge up but once it is, it holds that charge throughout the day. Delivery was amazing! Arrived very early than the initial delivery estimate. Got it just 4 days after placing my order. So my overall satisfaction… 10 outta 10! If you’re gonna get a refurbished device to use for a little bit or even long term, I definitely recommend Back Market :)
    iPhone XS Max

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    Purchased on January 4, 2023

  • K

    Kimberly O.

    5/5

    Reviewed in the United States on December 7, 2022

    The quality of the iPhone XS Max is perfect! It arrived very quickly and without incident. We have purchased many devices from Back Market and are never disappoint. I love the clever messages you send regarding tracking the purchase and follow up on the order. The messages are so friendly, and I know if I had a problem you would take care of it. Thanks so much!
    iPhone XS Max

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    Purchased on November 26, 2022

  • J

    Jeff R.

    4.8/5

    Reviewed in the United States on February 16, 2023

    This was purchase number 3 and 4 from BackMarket. Every item has exceeded my expectations. I purchased two iPhone XS Max phones for my parents in Good condition and they are nearly perfect in appearance, function, and they have new batteries installed. Five enthusiastic stars from this customer.
    iPhone XS Max

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    Purchased on February 10, 2023

  • C

    Christina L.

    5/5

    Reviewed in the United States on October 25, 2022

    I ordered the iPhone XS for my son after he did extensive research on the phone and said it was a good phone to buy. I liked it so much I also ordered a iPhone XS Max. The phone was in good working order and looked great for a used phone, could hardly tell it was used. Hardly any defects/scratches on the phone. As far as my XC Max it works great but there was a small scratch on the front screen. Its didn't effect the operation of the phone and it is used so I decided to keep it. Great Price, great warranty and fast delivery. I am actually going to buy another for my daughter. Thank you.
    iPhone XS Max

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    Purchased on October 12, 2022