Customer reviews for Refurbished Samsung Galaxy S series

Once again, Back Market has delivered a "like new" refurbished phone. The phone works flawless for now, and the delivery process was seamless. I'm so grateful for this company. Hopefully, they will never cease to exist.

The S21 is great. I had no problem transferring inforamtion form old phone. It moves much aster than my old phone. I love texting on it. I hae not figure the incoming call and call waiting yet but I am sure it will be not problem. Excellent phone even though it is refurbished. I will buy other things fro Back Market.

I was a bit hesitant to order my phone at first since I’d never bought a refurbished device before, and I had seen a few negative reviews on social media. But I decided to give it a try, and I’m so glad I did! The shipping was quick, the phone looks brand new, and it runs perfectly — you’d never guess it’s refurbished. I’ll definitely be ordering again!

This is the 3rd time I've purchased a refurbished phone from backmarket. I am absolutely a loyal customer and fan now so much so that I have recommended this site to everyone I know who's in the market for a new phone tablet ect. I love my s25 and have had no problems and the trade in program rocks! I love it!

Great purchase on my end, I was still using the S9 before this so it was due for retirement unfortunately, still love my S9 though. This S21 is better in several ways. even being refurbished. it charges in a bit over an hour, the back is plastic so you don't need to worry about the phone flexing in your pocket and cracking, an issue I ran into with my old S9 partly because I procrastinated getting a case. The cameras on this are great, the quality is nice, and I'm not sure which processor it uses but it runs really smooth. It's got the average 60 hertz display and the fast and snappy 120 hertz display that you can cycle through, 9/10 phone imo

Phone is better than expected. Minor scratches to the back around camera area and mild surface scratches on screen. Arrive quickly...package neatly. Great product in terms of refurbished. Will definitely buy again

I love Back Market,It truly is a great place to shop for discounted refurbished electronics,I have purchased 3 smartphones from you all,And have been highly satisfied with all 3 of them,I plan on purchasing another phone next year,Thank you Back Market,I will continue to shop with you all for years to come,Keep up the good work

The seller sold me a at&t locked phone as unlocked. Also, when I tried to contact them through the info card they sent with the phone the number they provided was a disconnected line in New York. And I couldn't get the phone unlocked by at&t because the previous owner hadn't removed the phone from their account. I spent two and a half days trying to figure out if I could get this phone to work because this seller did not do their due diligence to check all of this when they "refurbished" it. Overall a very negative experience.

I've had multiple good experiences with Backmarket followed by one bad followed by two more good ones... I am worried my favorite phone will become extinct. But hopefully backmarket will keep finding as long as they can. Thier refurbishment is top quality