Customer reviews for Refurbished Samsung Galaxy S series

6,660 verified reviews in the last 24 months.

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  • T

    Ty B.

    Purchased on May 30, 2025

    Verified purchase

    Phone looked in great shape for however they advertised it. Looked almost brand new. Will try and update in few months. But for now, feel good about purchasing from they instead of Walmarts website with refurbished phone that I returned instantly.

    Reviewed in the United States on June 15, 2025

    Galaxy S20+ 5G 512GB - Black - Unlocked
  • J

    Juliette S.

    Purchased on January 15, 2025

    Verified purchase

    Once again, Back Market has delivered a "like new" refurbished phone. The phone works flawless for now, and the delivery process was seamless. I'm so grateful for this company. Hopefully, they will never cease to exist.

    Reviewed in the United States on January 29, 2025

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked
  • E

    Evelyn B.

    Purchased on March 29, 2025

    Verified purchase

    The S21 is great. I had no problem transferring inforamtion form old phone. It moves much aster than my old phone. I love texting on it. I hae not figure the incoming call and call waiting yet but I am sure it will be not problem. Excellent phone even though it is refurbished. I will buy other things fro Back Market.

    Reviewed in the United States on April 16, 2025

    Galaxy S21 5G 128GB - Gray - Unlocked
  • O

    Olivia L.

    Purchased on March 23, 2025

    Verified purchase

    I was a bit hesitant to order my phone at first since I’d never bought a refurbished device before, and I had seen a few negative reviews on social media. But I decided to give it a try, and I’m so glad I did! The shipping was quick, the phone looks brand new, and it runs perfectly — you’d never guess it’s refurbished. I’ll definitely be ordering again!

    Reviewed in the United States on April 7, 2025

    Galaxy S21 Ultra 5G 128GB - Silver - Unlocked
  • F

    Franchesca I.

    Purchased on March 24, 2025

    Verified purchase

    This is the 3rd time I've purchased a refurbished phone from backmarket. I am absolutely a loyal customer and fan now so much so that I have recommended this site to everyone I know who's in the market for a new phone tablet ect. I love my s25 and have had no problems and the trade in program rocks! I love it!

    Reviewed in the United States on April 6, 2025

    Galaxy S21 5G 128GB - Purple - Unlocked
  • R

    Rayge G.

    Purchased on November 28, 2024

    Verified purchase

    Great purchase on my end, I was still using the S9 before this so it was due for retirement unfortunately, still love my S9 though. This S21 is better in several ways. even being refurbished. it charges in a bit over an hour, the back is plastic so you don't need to worry about the phone flexing in your pocket and cracking, an issue I ran into with my old S9 partly because I procrastinated getting a case. The cameras on this are great, the quality is nice, and I'm not sure which processor it uses but it runs really smooth. It's got the average 60 hertz display and the fast and snappy 120 hertz display that you can cycle through, 9/10 phone imo

    Reviewed in the United States on January 2, 2025

    Galaxy S21 5G 128GB - White - Unlocked
  • O

    O'nella C.

    Purchased on March 31, 2025

    Verified purchase

    Phone is better than expected. Minor scratches to the back around camera area and mild surface scratches on screen. Arrive quickly...package neatly. Great product in terms of refurbished. Will definitely buy again

    Reviewed in the United States on April 13, 2025

    Galaxy S21+ 5G 128GB - Purple - Unlocked
  • B

    Billy B.

    Purchased on February 26, 2025

    Verified purchase

    I love Back Market,It truly is a great place to shop for discounted refurbished electronics,I have purchased 3 smartphones from you all,And have been highly satisfied with all 3 of them,I plan on purchasing another phone next year,Thank you Back Market,I will continue to shop with you all for years to come,Keep up the good work

    Reviewed in the United States on March 15, 2025

    Galaxy S21+ 5G 128GB - Black - Unlocked
  • D

    Dustin P.

    Purchased on February 28, 2025

    Verified purchase

    The seller sold me a at&t locked phone as unlocked. Also, when I tried to contact them through the info card they sent with the phone the number they provided was a disconnected line in New York. And I couldn't get the phone unlocked by at&t because the previous owner hadn't removed the phone from their account. I spent two and a half days trying to figure out if I could get this phone to work because this seller did not do their due diligence to check all of this when they "refurbished" it. Overall a very negative experience.

    Reviewed in the United States on March 4, 2025

    Galaxy S10 128GB - Pink - Unlocked
  • T

    Thomas M.

    Purchased on December 7, 2024

    Verified purchase

    I've had multiple good experiences with Backmarket followed by one bad followed by two more good ones... I am worried my favorite phone will become extinct. But hopefully backmarket will keep finding as long as they can. Thier refurbishment is top quality

    Reviewed in the United States on December 29, 2024

    Galaxy S10e 256GB - Black - Unlocked