Customer reviews for Refurbished Samsung Galaxy S series

Reviews

  • Matthew H.

    Verified

    Reviewed 9/10/25, United States.

    the phone and service of backmarket getting my order to me safely and accurate to the description has been phenomenal!! the phone is incredible, and everything has been simply perfect, NO COMPLAINTS HERE BABY!!

    Condition

    Premium

    Purchased

    8/24/25

  • Philip H.

    Verified

    Reviewed 10/13/25, United States.

    I was very sceptical about buying a refurbished phone, but after reading other reviews I took the chance and I'm glad I did. I purchased for my wife so that we can have the same phones. The only issue, may not be an issue, is there is three permanent light hard to see rings, about the size of a small button on the screen, it's only visible in photos when looking at pictures, other than that, the phone is perfect. I highly recommend others to purchase their phones through back market.

    Condition

    Fair

    Purchased

    9/24/25

  • Heriberto D.

    Verified

    Reviewed 1/22/25, United States.

    I got it a day earlier ! And it was a little scratched from the top but it’s so worthy buying especially since I got it in a (fair) condition the screen and everything else was ok and worked perfectly fine really recommend and will be buying again thank you !!!

    Condition

    Fair

    Purchased

    1/18/25

  • Corey D.

    Verified

    Reviewed 12/8/24, United States.

    Had an expert who is a friend thoroughly examine it and it is basically a new phone. All original parts with exception of the back cover to protect battery. He said it was the most gorgeous phone he has held and examined all 2024 probably. 10 gold stars out of 10.

    Condition

    Excellent

    Purchased

    11/24/24

  • Tom R.

    Verified

    Reviewed 8/14/25, United States.

    This was a replacement for my S9 which I also bought from backmarket 2+ years ago. Vast improvement over the S9 except for the camera. Will not focus on anything 12" or closer. Didn't know when I bought it but seems to be a problem with the S20. Phone was like new with no scratches or defects and arrived quickly. Was easy to setup by using the Samsung app to transfer to the new phone. Will always buy from back market for phones and tablets and have always bought refurbished and never a problem. Great company.

    Condition

    Good

    Purchased

    7/12/25

  • Thomas W.

    Verified

    Reviewed 8/11/25, United States.

    The phone is working fine, just like new--and the Samsung S21 is a good phone. The next time, though, I think I might go with a Good-rated phone rather than Fair-rated, as in this case. The phone has some markings around the edges, but that is a cosmetic issue, and has not affected the phone's performance. I continue to believe that BackMarket is an excellent online store for refurbished phones.

    Condition

    Fair

    Purchased

    7/28/25

  • Jonathan M.

    Verified

    Reviewed 9/30/25, United States.

    I absolutely love my Galaxy S20+. This is probably my 3rd or 4th purchase from Back Water. I will never buy a new phone or computer again. You are my go-to guys. I love that you give me a choice of quality as well. I'm a customer for life!

    Condition

    Excellent

    Purchased

    9/12/25

  • William Q.

    Verified

    Reviewed 8/13/25, United States.

    I bought this phone for my father, and it works perfectly fine. It did have some imperfections even though I did order Premium; it is refurbished so you can’t expect perfection. Overall great purchase. I will definitely be buying from BackMarket again.

    Condition

    Premium

    Purchased

    7/25/25

  • Elsa E.

    Verified

    Reviewed 8/7/25, United States.

    I chose the Premium Option and the equipment arrived intact, brand new. Thank you very much Back Market. I will definitely buy again.😃😃😃♥️♥️

    Condition

    Premium

    Purchased

    8/4/25

  • Atlas Z.

    Verified

    Reviewed 6/30/25, United States.

    I purchased a Samsung Galaxy S21 FE 5G in excellent condition. That's exactly what I received. The only complaints that I have is the small battery size and the fact that it's not ESIM compatible. However, the price was lower than you would find anywhere else. Thank you Back Market for your business!

    Condition

    Excellent

    Purchased

    6/16/25