Customer reviews for Refurbished Samsung Galaxy S series

I got it a day earlier ! And it was a little scratched from the top but it’s so worthy buying especially since I got it in a (fair) condition the screen and everything else was ok and worked perfectly fine really recommend and will be buying again thank you !!!

Had an expert who is a friend thoroughly examine it and it is basically a new phone. All original parts with exception of the back cover to protect battery. He said it was the most gorgeous phone he has held and examined all 2024 probably. 10 gold stars out of 10.

This was a replacement for my S9 which I also bought from backmarket 2+ years ago. Vast improvement over the S9 except for the camera. Will not focus on anything 12" or closer. Didn't know when I bought it but seems to be a problem with the S20. Phone was like new with no scratches or defects and arrived quickly. Was easy to setup by using the Samsung app to transfer to the new phone. Will always buy from back market for phones and tablets and have always bought refurbished and never a problem. Great company.

The phone is working fine, just like new--and the Samsung S21 is a good phone. The next time, though, I think I might go with a Good-rated phone rather than Fair-rated, as in this case. The phone has some markings around the edges, but that is a cosmetic issue, and has not affected the phone's performance. I continue to believe that BackMarket is an excellent online store for refurbished phones.

I bought this phone for my father, and it works perfectly fine. It did have some imperfections even though I did order Premium; it is refurbished so you can’t expect perfection. Overall great purchase. I will definitely be buying from BackMarket again.

I chose the Premium Option and the equipment arrived intact, brand new. Thank you very much Back Market. I will definitely buy again.😃😃😃♥️♥️

I purchased a Samsung Galaxy S21 FE 5G in excellent condition. That's exactly what I received. The only complaints that I have is the small battery size and the fact that it's not ESIM compatible. However, the price was lower than you would find anywhere else. Thank you Back Market for your business!

I was a bit hesitant to order my phone at first since I’d never bought a refurbished device before, and I had seen a few negative reviews on social media. But I decided to give it a try, and I’m so glad I did! The shipping was quick, the phone looks brand new, and it runs perfectly — you’d never guess it’s refurbished. I’ll definitely be ordering again!

This is the 3rd time I've purchased a refurbished phone from backmarket. I am absolutely a loyal customer and fan now so much so that I have recommended this site to everyone I know who's in the market for a new phone tablet ect. I love my s25 and have had no problems and the trade in program rocks! I love it!

I love Back Market,It truly is a great place to shop for discounted refurbished electronics,I have purchased 3 smartphones from you all,And have been highly satisfied with all 3 of them,I plan on purchasing another phone next year,Thank you Back Market,I will continue to shop with you all for years to come,Keep up the good work