cellular gallery inc's customer reviews

4.1/5

124 verified reviews in the last 6 months.

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  • M

    Mona N.

    5/5

    Reviewed in the United States on September 27, 2023

    I am very happy with my phone that I purchased from Back Market. I purchased a Samsung Galaxy S20+ 5G that is definitely in excellent condition. Not a scratch, scuff or anything on it. The price was definitely a price that can't be beat. I'd recommend Back Market to anyone for a great experience from search for a phone and choosing one that they wouldn't be disappointed in.
    Galaxy S20+ 5G - Unlocked

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    Purchased on September 9, 2023

  • R

    Randy O.

    4.1/5

    Reviewed in the United States on August 27, 2023

    The customer service is great! Shipping was right on time, happy with that. Phone looks great, however; the volume is so low I have to put it on speaker to hear when on a phone call. My previous Galaxy S8 was fine, I had no problem hearing.
    Galaxy S8 - Locked Verizon

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    Purchased on July 22, 2023

  • T

    Tanya C.

    5/5

    Reviewed in the United States on October 18, 2023

    We purchased 2 Galaxy s10+ in excellent condition. We are very happy with the phones. They perform as if in new condition. We received the phones promptly. We will definitely choose Back Market the next time we're ready for another phone.
    Galaxy S10+ - Locked T-Mobile

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    Purchased on September 21, 2023

  • M

    Mark G.

    5/5

    Reviewed in the United States on July 9, 2023

    Shipping was speedy and the device was stellar; it was hard to believe it was refurbished! I'll definitely be back on Back Market for more!
    Galaxy S20+ 5G - Unlocked

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    Purchased on March 25, 2023

  • K

    Ken C.

    5/5

    Reviewed in the United States on October 4, 2023

    Phone looks brand new. Excellent refurbished job. Quick shipment. Seamless ordering. Very Satisfied with an excellent bargain
    Galaxy S9 - Unlocked

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    Purchased on September 16, 2023

  • P

    Pamela T.

    4.5/5

    Reviewed in the United States on August 3, 2023

    Back Market is great! I found a phone at a great price, and it was delivered promptly. The phone works well, My issue is with Samsung OS usurping all my Google stuff so now I'm constantly having to look up passwords, re-set up my apps, it's a mess! I wasn't expecting that!!
    Galaxy A32 - Unlocked

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    Purchased on June 29, 2023

  • M

    Mckenzie D.

    4.7/5

    Reviewed in the United States on October 8, 2023

    I love backmarket. I bought my boyfriend's phone on here last year so this year I decided to spoil myself and get the phone I've always wanted. I chose excellent condition and it came just like that. no scratches, long battery life, everything works fine. thanks again back market :P you guys are great
    Galaxy S21 Ultra 5G - Unlocked

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    Purchased on September 29, 2023

  • J

    Justin L.

    4.4/5

    Reviewed in the United States on November 11, 2023

    Everything worked, but the phone was supposed to be in excellent condition, but it definitely should have fallen into the good category. Nothing too major, just some small scratches in the back and side of the phone, and a couple very small nicks in the screen. If it had been stated as good condition to begin with, I wouldn't have any complaints.
    Galaxy Note9 - Unlocked

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    Purchased on October 4, 2023

  • L

    Lawrence S.

    4.8/5

    Reviewed in the United States on October 2, 2023

    It came in and was exactly how it was described. The screen is flawless and the case has some minor scratches that do not matter, as I have an OtterBox case and they don't show anyway. The battery seems to be holding a charge very well.
    Galaxy S21 Ultra 5G - Unlocked

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    Purchased on September 14, 2023

  • E

    Erin J.

    4.9/5

    Reviewed in the United States on October 19, 2023

    The quality was excellent as described. The color was actually different to the description (black instead of hazel), but this did not bother me. The Pixel 7 Pro is a great phone, very fast and the camera is amazing. This was the second phone I bought from Back Market; the first one I had to return because it was scratched when it was described as "excellent" condition. That being said, customer service was very easy to work with and the first phone was returned for a full refund.
    Google Pixel 7 Pro - Unlocked

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    Purchased on September 28, 2023