Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

368 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.2/5

  • Appearance

    4.5/5

Reviews

  • Machale T.

    Verified purchase

    Reviewed 4/22/25, United States.

    Like new iPhone (seller) was amazing quick shipping, Phone came packaged perfectly no damage excellent condition! Ordered excellent and received excellent. Battery health 91% couldn't be happier I had a previously bad experience with seller (wireless source) but this time around with seller likenewiphone was completely different couldn't be happier!

    Condition

    Excellent

    Purchased

    4/18/25

  • Doreen T.

    Verified purchase

    Reviewed 6/4/26, United States.

    I am loving my Samsung Galaxy Ultra 24. Transferring the data from my old phone was a breeze. Installed the updates with no problems. The phone was shipped fast. This is my third phone I have purchased from Back Market and will continue to recommend this company. Refurbished phones save me a lot of money!

    Condition

    Excellent

    Purchased

    5/17/26

  • Susan S.

    Verified purchase

    Reviewed 5/3/26, United States.

    It’s taken a bit of adjustment time moving up from an iPhone SE (2020) to an iPhone 16 but the transition has gone well. Am loving the improved camera. Ordered the phone in “fair” condition and honestly no obvious dings or external issues. Battery life at 94% made me happy. Thank you for refurbishing electronics such as my iPhone. I so appreciate the opportunity to be part of the solution to saving our planet. This is my 3rd or 4th refurbished iPhone I have purchased through Back Market. Any issues have been dealt with efficiently, quickly and to my satisfaction, although this time I required no assistance. I will be back for my next device(s). Keep up the great job!

    Condition

    Fair

    Purchased

    4/21/26

  • Shana S.

    Verified purchase

    Reviewed 3/11/26, United States.

    The phone is great! I'm upgrading from an XR to a 15 so there were some adjustments on my behalf but the transition has been easy. The phone looks new even though it's refurbished. From the ordering to the delivery this process has been great and I'm looking forward to ordering more from this company.

    Condition

    Excellent

    Purchased

    2/27/26

  • Bailey M.

    Verified purchase

    Reviewed 3/11/26, United States.

    I was skeptical of doing a refurbished phone. Ordered it, it came within 3 days or so. Opened it, examined it. The phone had a little dent in the top right side of the phone, but everything else was looking New. it was smaller than what I was thinking the size might be, but I'm in love with this phone. Battery so far is working and lasting as long as I need it to (problem with my A35 5g phone). I haven't had any problems with it. So glad I tried this app.

    Condition

    Good

    Purchased

    2/26/26

  • Viviana C.

    Verified purchase

    Reviewed 7/21/26, United States.

    back market is so goated… never been disappointed with an order from them !! My phone came in in amazing condition, only a few scratches on the corners which is honestly amazing for “Fair” condition. Def recommend !!

    Condition

    Fair

    Purchased

    7/11/26

  • Rodney P.

    Verified purchase

    Reviewed 6/7/26, United States.

    This is my third or fourth purchase from Backmarket. Each time the process has been wuick and easy, the shipping is fast, the prices are great, and the phones E like new ( i usually choose “fair” condition but they look and operate great).

    Condition

    Fair

    Purchased

    5/25/26

  • Maka B.

    Verified purchase

    Reviewed 5/9/26, United States.

    Really quick shipping. Device works great. I ordered a 'fair' condition but its in good condition. 1 small scratch on the back but does not affect at all and other than that, cosmetically perfect. Battery life 93%. I've had it for 2 days and works perfectly.

    Condition

    Fair

    Purchased

    5/4/26

  • Chris R.

    Verified purchase

    Reviewed 8/4/25, United States.

    So happy with the purchase! The condition was even better than expected. The battery was 91% health but that was to be expected buying a used iphone. This was my second purchase with Back Market and have had a great experience. I recommend Back Market if you are looking for used electronics.

    Condition

    Good

    Purchased

    7/23/25

  • Lawrence H.

    Verified purchase

    Reviewed 7/20/25, United States.

    Of the 3? phones I’ve bought from Backmarket, this one is the best. I bought a third gen iPhone SE 128g and paid for the “good” model. Great is a more apt description because it is like a new phone. Cosmetically, I couldn’t see the difference between it and a new phone, the battery life is awesome and I am very happy with it. Transferring from the 8 it replaced was easy. This is the third phone I bought from Backmarket and it is the best product and transaction so far.

    Condition

    Good

    Purchased

    7/2/25

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