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Seller reviews, items and info
Approved seller with 4.4/5 Stars ratingTrusted on Back Market for
Overall rating
368 verified reviewsRating details
Battery
4.2/5
Shipping
4.6/5
Lens & Camera
4.5/5
Accessories
4.3/5
Packaging
4.6/5
Overall performance
4.2/5
Appearance
4.5/5
Reviews
Dawndie S.
Verified purchaseReviewed 11/5/25, United States.
Update: November 26th and I have had my phone for 20ish days and it was great at first, but now I am having problems with it as in my screen doesn’t want to work sometimes and I have to turn my phone off for it to work. I get a pink screen that pops up and then the phone turns off on its own. November 5th: I have always wanted the iPhone 14 Pro Max in Deep Purple and I finally have gotten it! This phone came in pretty quick and was very easy to transfer everything over from my iPhone 15 basic! I also got it in excellent condition and I think it looks brand new and the battery health is 100%! It will take me a bit to get used to the size difference, but so far I am loving this iPhone 14 Pro Max!
Condition
Excellent
Purchased
11/1/25
Machale T.
Verified purchaseReviewed 4/22/25, United States.
Like new iPhone (seller) was amazing quick shipping, Phone came packaged perfectly no damage excellent condition! Ordered excellent and received excellent. Battery health 91% couldn't be happier I had a previously bad experience with seller (wireless source) but this time around with seller likenewiphone was completely different couldn't be happier!
Condition
Excellent
Purchased
4/18/25
Susan S.
Verified purchaseReviewed 5/3/26, United States.
It’s taken a bit of adjustment time moving up from an iPhone SE (2020) to an iPhone 16 but the transition has gone well. Am loving the improved camera. Ordered the phone in “fair” condition and honestly no obvious dings or external issues. Battery life at 94% made me happy. Thank you for refurbishing electronics such as my iPhone. I so appreciate the opportunity to be part of the solution to saving our planet. This is my 3rd or 4th refurbished iPhone I have purchased through Back Market. Any issues have been dealt with efficiently, quickly and to my satisfaction, although this time I required no assistance. I will be back for my next device(s). Keep up the great job!
Condition
Fair
Purchased
4/21/26
Viviana C.
Verified purchaseReviewed 7/21/26, United States.
back market is so goated… never been disappointed with an order from them !! My phone came in in amazing condition, only a few scratches on the corners which is honestly amazing for “Fair” condition. Def recommend !!
Condition
Fair
Purchased
7/11/26
Maka B.
Verified purchaseReviewed 5/9/26, United States.
Really quick shipping. Device works great. I ordered a 'fair' condition but its in good condition. 1 small scratch on the back but does not affect at all and other than that, cosmetically perfect. Battery life 93%. I've had it for 2 days and works perfectly.
Condition
Fair
Purchased
5/4/26
Savannah H.
Verified purchaseReviewed 5/6/26, United States.
The phone came in great condition! It only had tiny scratches on the sides but barely noticeable. It had a brand new battery which I was thrilled to see! Great value!
Condition
Excellent
Purchased
4/23/26
Elaina T.
Verified purchaseReviewed 4/19/26, United States.
Phone came a day earlier than expected, which was nice. It was well packaged and is working well. I bought the “fair” condition and there are only a few small blemishes on the body of the phone. The screen has some nicks and scratches but they became invisible once I installed a screen protector. I’m very happy with my purchase.
Condition
Fair
Purchased
4/4/26
Connor C.
Verified purchaseReviewed 6/21/26, United States.
The device is exactly as advertised. A few aesthetic blemishes on the sides of the phone, but no screen damage. With a phone case on, none of the damage is visible. Everything works as it should. Battery health is sitting at 85% (nicely above the 80% cutoff). Overall, I am very happy with this phone. It was a good price, works great, and is exactly what I wanted. The only small disappointment was the number of total charging cycles it's been through. Battery health looks good, but the phone showed 787 charging cycles upon receipt. I was hoping it would be closer to the 300-400 range as Apple only guarantees the battery for 1000 charge cycles.
Condition
Good
Purchased
6/5/26
Doreen T.
Verified purchaseReviewed 6/4/26, United States.
I am loving my Samsung Galaxy Ultra 24. Transferring the data from my old phone was a breeze. Installed the updates with no problems. The phone was shipped fast. This is my third phone I have purchased from Back Market and will continue to recommend this company. Refurbished phones save me a lot of money!
Condition
Excellent
Purchased
5/17/26
Shana S.
Verified purchaseReviewed 3/11/26, United States.
The phone is great! I'm upgrading from an XR to a 15 so there were some adjustments on my behalf but the transition has been easy. The phone looks new even though it's refurbished. From the ordering to the delivery this process has been great and I'm looking forward to ordering more from this company.
Condition
Excellent
Purchased
2/27/26