Regadget LLC's customer reviews

It works perfectly for my wife and what she needed to do with it, which is just basic word processing stuff and surfing the Internet. She’s more familiar with Mac. But I told her if she wants a Mac and she could get it herself and that she needs to learn how to use windows. All in all it’s a great little PC. It came in great condition and works perfectly.

I received the laptop quite quickly and the packaging was excellent. Once I opened the box, I noticed a well wrapped plastic cover protecting the laptop. I had to configure Windows 10 and got everything within minutes. i was worried about the battery life since this is a refurbished item, but so far all is good. i'm very please with the purchase and will recommend a future purchase from Back Market.

The computer & it's price range were great. I was looking to get my grandmother a new computer, since her existing tower was aging out & generally having major memory issues. This computer was within our limited price range, had a large enough screen for my grandmother, & had specs that would easily meet any of her limited requirements. However, the one problem this laptop had (bringing it from a 5 to a 4) was it's near expired OS. I was aware that windows 10 was being phased out by August, but assumed that windows 11 would be a fairly quick install. Unfortunately, this laptops older processor was not supported by windows 11, & since I live several states away from my grandmother, & my grandmother herself not being too tech savvy, it looked like a return was the only option. Luckily, a friend of mine helped me get Linux mint installed as the OS, & the computer (as of now) has worked very well with this system. I must say, it's partially my fault for not checking windows 11 to see if the refurbished computer was covered, but still, having even just a warning that the processor was not supported would have saved us a couple days of headaches. The more unrealistic solution is existing...

Really enjoying the computer and the money saved. The quality of the refurbishment is outstanding, looks and runs like new.

My wife and I had our doubts about buying a laptop for so cheap from an online seller but we could not be happier with the product. The laptop arrived in perfect condition and if I did not know that it was refurbished I would have thought it was fresh off the shelf. Every part of it runs perfectly and I am thrilled that I decided to give this service and seller a chance. I will absolutely be coming back in the future for all of my electronic needs.

I'm extremely pleased with my laptop. It's a bit on the heavy side, more suited for a man but I have come to overlook that. It works smoothly. The exterior is great, I didn't find any scratches. You can't tell that it's refurbished. This is my third laptop purchase from Back Market and I don't have any complaints. The other 2 laptops are working excellently. Overall I am extremely impressed and pleased with my purchases from Back Market, so far its been 2 phones and 3 laptops.

Regadget sent out the laptop super fast. The condition I purchased was “good” but it appears to be in excellent condition. When it first arrived the screen was separated from the lid slightly on the left side which was most likely due to heavy handling during shipping. Regadget had me send it back, fixed it, and sent it back to me in less than 5 days. I couldn’t be happier with the level of professionalism they carried themselves with. 10/10 would buy again and highly recommend them as your go to refurber!

Guys...I am super impressed although I was thinking and hoping it was going to be touchscreen. The reason I ordered that particular model is because, my previous employer issued those to us, but they were touchscreen, and it was really convenient, I had gotten used to it. But never the less, I'm still impressed with the one you sent...is there a way I can convert it to touchscreen though!?

Delivered on time, properly packaged. Turned it on and immediately got battery low, plugged it in thinking it was going to charge. It didn’t it’s now sitting at 3% and won’t charge. I got what I paid for as far as the functionality of the computer it’s great. Now I need to order the battery and replace it.