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Seller reviews, items and info
Approved seller with 4.1/5 Stars ratingTrusted on Back Market for
Overall rating
79 verified reviewsRating details
Battery
4.1/5
Shipping
4.4/5
Lens & Camera
4.3/5
Accessories
3.9/5
Packaging
4.3/5
Overall performance
3.8/5
Appearance
4.4/5
Reviews
Charmaine H.
Verified purchaseReviewed 3/24/25, United States.
So i order this phone for my son he loves it I had to wait a few days to give the review cause I wanted to test it out and so far so good after 5 days hopefully it stays like that this is my 5/6 time ordering off Back Market but with different company's and this one was Perfect for him I order the phone in Good Condition instead of Excellent & The Phone is Perfect so far it beats ordering from Apple Store for a kid my opinion and can save a few bucks my only concern was the battery charge only charge to 97% but other than that phone screen was perfect no scars or scratches on phone and the phone was delivered in less than a week so I’d say give it a shot if you thinking about ordering from this company!!
Condition
Good
Purchased
3/13/25
Larry G.
Verified purchaseReviewed 7/6/25, United States.
The phone was in excellent condition. The screen had no scratches and the back was in great condition as well. The only thing that wasn’t like new was the battery message, which the seller disclosed, but this has not kept the phone from charging and working perfectly.
Condition
Good
Purchased
6/20/25
Lindsey S.
Verified purchaseReviewed 4/30/25, United States.
My order showed up quick and it was safely wrapped up in lots of bubble wrap. The item itself was in near perfect condition, it functions properly, and my 17 yo daughter is LOVES IT!
Condition
Good
Purchased
4/11/25
Jp M.
Verified purchaseReviewed 7/14/24, United States.
“I COULD NOT BE HAPPIER! And I WILL USE B.M. FOR EVERYTHING IN THE FUTURE!” After reading some of the reviews about people getting their items with deep scratches or customer receiving the wrong item entirely. I was really worried! Then After finding out that it doesn’t come direct from back market, they use 3rd party sellers which I didn’t know until after the purchase, I was freaking out, because I didn’t have much money to spend. But I COULDNT BE HAPPIER! the shipping was FAST and EFFICIENT!! I COULD NOT BE HAPPIER! For selecting the “Fair” option I truly expected THE WORST! But it was the TOTAL OPPOSITE! There were just normal wear marks on the front and the back was flawless! It was the closest you could get to brand new without paying crazy money! Thank you guys for selling great products!
Condition
Fair
Purchased
6/29/24
Michael T.
Verified purchaseReviewed 9/6/23, United States.
On a surface level, this was fantastic. No issues, the phone arrived in amazing condition and fast too. Came charged with over half battery, and a charger was even thrown in. I am thoroughly impressed and am for sure going to use the service more. One thing to be aware of though about this specific 5G phone, is that it doesn't actually have the capacity to keep up with 5G Networks today, and thus cannot actually do 5G. It will still connect to 4G LTE networks all the same, and the phone is for sure an upgrade from the S9 series, but if you're buying it for 5G, as I was, you'll have to reconsider.
Condition
Good
Purchased
8/19/23
Moein E.
Verified purchaseReviewed 7/20/25, United States.
it has replaced screen and battery, both were flaged as not geniun part. the phone got reset and not able to update, shows purple screen also
Condition
Excellent
Purchased
7/15/25
Zach H.
Verified purchaseReviewed 12/18/24, United States.
Phone came fast, works great. The battery goes down faster than I would like, but it is a refurbished phone and is much faster than my old moto g power I was using. So I'll take it!
Condition
Excellent
Purchased
11/28/24
Prince R.
Verified purchaseReviewed 12/5/23, United States.
I ordered a fair condition phone but felt almost new. It had just 2 micro dents on the frame which were hard to notice. Battery backup is good and easily lasts a whole day for medium use. A full charge gives a solid 3 hours screen on time or 2.5 days on standby
Condition
Fair
Purchased
11/23/23
Susan S.
Verified purchaseReviewed 6/1/25, United States.
My phone was just like new. Works great and the price was reasonable. I took advantage of the visible offer. Win/win! Referred a friend too!
Condition
Good
Purchased
5/2/25
Jason D.
Verified purchaseReviewed 6/29/25, United States.
shipping was fast and item was as described. In like new condition.
Condition
Excellent
Purchased
6/17/25