Seller reviews, items and info

Approved seller with 3.8/5 Stars ratingTrusted on Back Market for

Overall rating

209 verified reviews

Rating details

  • Battery

    3.7/5

  • Shipping

    4.3/5

  • Lens & Camera

    4.1/5

  • Accessories

    3.9/5

  • Packaging

    4.2/5

  • Overall performance

    3.6/5

  • Appearance

    4/5

Reviews

  • Madeline R.

    Verified purchase

    Reviewed 12/27/21, United States.

    I purchased this phone for my 15 year old son for Christmas. It was in PERFECT condition! There were no scratches, cracks or damage of any kind! The battery life was at 98% and it came with a charging cord and block. Shipping took three days which was fast considering the holidays! I will 100% be ordering from this site again! Thank You!

    Condition

    Good

    Purchased

    12/13/21

  • Adrienne A.

    Verified purchase

    Reviewed 12/25/21, United States.

    Great service - fast shipping, phone was exactly as described, and it was fast and easy to set up. The battery capacity is 90% of brand new and phone charges quickly -- awesome to upgrade my phone, save a few hundred bucks and do good for the environment all at the same time. Would definitely shop here again.

    Condition

    Good

    Purchased

    12/14/21

  • Dave C.

    Verified purchase

    Reviewed 6/2/23, United States.

    Pixel 7 arrived 3 days after order, in original new-looking Google box, with included accessories—brand new charge cable, USB adapter. Phone looks flawless and new with original plastic sheath over it. After fully charging, battery holding better than expected. Tested phone’s excellent camera and Wi-Fi for a long 3-day weekend college commencement festivities: hundreds of pictures, many video clips; no overheating. Will add more evaluation after 3rd week of usage. I’d buy from WEI Mobile again; family and friends have bought more than 12 Pixel phones, iPads, iPhone and iMac over 4 years from BackMarket. Dav

    Condition

    Excellent

    Purchased

    5/15/23

  • Janai M.

    Verified purchase

    Reviewed 1/20/23, United States.

    Ordered an iPhone with condition : excellent, and I got just that! The phone really looks like a brand new device. Got the phone with battery health at 87% which is awesome for a refurbished device. Delivery time was great! I would advise that the adapter and charging cable sent with devices be checked as cable or adapter took long to charge phone . I had to use a charging cable and adapter that I already had to charge iPhone and it turned on immediately.

    Condition

    Excellent

    Purchased

    1/13/23

  • Stephen V.

    Verified purchase

    Reviewed 12/9/22, United States.

    Got a “good” phone for around half off the deal price of a new s22+. I ordered black but they didn’t have that so they basically sent me a brand new white s22+. Basically looks like it came out of the box and the battery is even 100%. I am sure mileage will vary but I am happy.

    Condition

    Good

    Purchased

    11/29/22

  • Josiah D.

    Verified purchase

    Reviewed 1/8/21, United States.

    Delivery was quick and the phone was securely packaged and came with a white wall charger and Lighting to USB-A charging cable. I was surprised the phone looked in better condition than “good” there are no visible scratches, scuffs, cracks or obvious signs of usage at all which I found astounding. I’ve used backmarket before and I will continue to use them to purchase my iPhones because you get a better deal for almost new phones.

    Condition

    Good

    Purchased

    12/26/20

  • Shawn F.

    Verified purchase

    Reviewed 12/3/22, United States.

    TL;DR: Sent Space Grey instead Gold. Tried to fulfill original request with Gazelle but was worse. Am fond of the Space Grey and very appreciative of the battery health condition. I was initially disappointed bc my color and condition selection could not be fulfilled. And instead of cancelling the order for a refund, I was sent a replacement (like new 256 GB Space Grey). After using gazelle to fulfill my original order request of Gold 256gb excellent condition, they sent me a damaged phone at the price of an excellent condition. After much though, the order originally fulfilled through BackMarket was truly the best compromise possible. And I’m growing more fond of the Space Grey color in general. The stainless steel borders is so premium that i may have been mistaken in not looking in the direction of this color. ALSO for a 3+ used phone, the battery health started at 93%. Though i returned the device, I’m not too upset. It would just be nice to have the order cancelled if the original requests can’t be fulfilled

    Condition

    Excellent

    Purchased

    11/17/22

  • Jacob L.

    Verified purchase

    Reviewed 2/16/23, United States.

    Got an iPhone 6s with Rose Gold body. Battery seems in good shape. Got here fast. Good screen. Charge cable. No iCloud lock, allowing me to sync it to my Apple account. All in all, good experience!

    Condition

    Good

    Purchased

    2/11/23

  • Charlie C.

    Verified purchase

    Reviewed 12/4/22, United States.

    ordered in excellent condition, phone just had very small micro scratches on the screen that you can see only at a 45 degree angle of the screen, barely visible you have to look for it. Battery health at 93%, which im happy with. Other than that phone in truly perfect condition, would buy from this seller again.

    Condition

    Excellent

    Purchased

    11/15/22

  • Terry M.

    Verified purchase

    Reviewed 8/16/23, United States.

    I love my new phone! So easy to switch from old phone to th 13 pro max too. Works perfectly and exactly as described condition wise. Shipped very fast and had it in just a couple days. This is my 4 or 5th transaction and Black Market is my “go to” for updating phones. Fair and honest company!

    Condition

    Excellent

    Purchased

    7/29/23

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