Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.
Reviewed 7/20/26, United States.
It’s perfect, battery health is at 100%. It is brand new.
Condition
Excellent
Purchased
7/13/26
Reviewed 9/19/26, United States.
Device came in on time with the scheduled delivery date, I got the excellent condition with this watch and it is spotless, no scratches or defective parts. The device came with 84% battery health, but it still lasts over 24 hours. This product is amazing for the price, would 100% recommend to others. Upgrading this from an Apple Watch Series 7 was like night and day difference.
Condition
Excellent
Purchased
9/15/26
Reviewed 7/11/26, United States.
I GOT THIS WATCH ON DEAL FOR $109. Looks literally brand new. 0 (yes 0) scratches on the whole frame, and the only real imperfections (which was easily cleaned off using a microfiber cloth) we're on the back. The band included is good, but I prefer a nylon sport band so I got one. I also have heard of cases where the charger that comes with refurbished watches causes problems like short circuiting and burning people, so I just bought a real Google charger, and I recommend you do the same. (THE PICTURES INCLUDED USE THE NYLON SPORT LOOP BAND). Only problem is that the seller used FedEx, and while mine arrived on time, FedEx is the least reliable shipper in the whole world.
Condition
Good
Purchased
7/7/26
Reviewed 7/6/26, United States.
The order process was smooth and easy as was payment. The shipping was very fast and I was kept up to date on when to expect the package. The unit was packed well but without too much waste. And the laptop was in better condition than I expected given the listing of Fair. Unit was ready to set up Windows and functioning as it should. I installed Linux instead of Windows and am very pleased with the results. I've recommend to a colleague that this is the way to order a "new" laptop. I've had an extremely positive experience.
Condition
Fair
Purchased
6/27/26
Reviewed 10/18/26, United States.
I am absolutely flabbergasted how cheap this machine was relative to its quality. It looks almost brand new. We opted for the excellent condition option which is 100% true to the word. 💯 The only visible blemish is a tiny hairline in the underside. The keyboard feels new and has not a single polished key from use. Battery lasts for days as it sits on the counter and gets light use throughout the week. The machine itself does the job 8gb of ram and an i5 is plenty for a Chromebook but should last the family a few solid years. The only minor, and not a huge deal are the speakers, they are a bit weak. With the advances in small tech even small speakers are relatively cheap these days, so a bit shocked when I heard them for the first time. Chime in Zoolander scene, are these speakers for ants? 😆 Overall, impressed and would buy it again in a heartbeat.
Condition
Excellent
Purchased
10/3/26
Reviewed 8/5/26, United States.
Received my like-new MacBook Pro super fast and in perfect condition. Everything works fast and the battery is at 100% health. Also included a 70W usb -c adapter and 2 meter cord The price was unbeatable for this computer that I’m sure will last me a long time.
Condition
Excellent
Purchased
8/4/26
Reviewed 8/4/26, United States.
I was really surprised at the condition this item was in for being rated "fair". It had a couple 1-inch cosmetic scratches (see pic), and that was the only thing I could reckon caused such a low rating. The battery was 88%, 78 cycles, the screen was pristine, the keyboard was perfect, the corners were not impacted at all. Considering the ~50% savings on a < 3-yr-old silicon Mac, I added a $20 thin case and I couldn't be happier. This was clearly a corporate computer as it even had a few months of enterprise Apple Care remaining. I almost didn't leave all this info since I'm afraid this awesome of a deal is likely exceptional and shouldn't be a typical expectation for "fair". But that is my experience.
Condition
Fair
Purchased
7/27/26
Reviewed 7/17/26, United States.
Battery capacity is 100% , excellent condition no scratches , like it
Condition
Excellent
Purchased
7/9/26
Reviewed 6/28/26, United States.
⭐⭐⭐⭐⭐ Absolutely flawless — feels brand new! I was a little hesitant to buy a refurbished Apple Watch, but Back Market completely blew me away. I ordered the Apple Watch SE 3, and honestly, if it didn't come in a generic box, I would have sworn it came straight from Apple. The screen is pristine, the battery health is excellent, and it functions perfectly. Saving a chunk of cash while getting a device that looks and operates like it's brand new is a massive win. Shipping was fast and the packaging was super secure. I'm officially hooked on buying refurbished now. Highly recommend!
Condition
Excellent
Purchased
6/19/26
Reviewed 6/28/26, United States.
The M2 MacBook Air I got was a lot better than I expected for being "fair condition". It only has a couple of small chips and scratches on the external panels, and the screen looks almost brand new. It runs as well as I expected, so this was an amazing deal!
Condition
Fair
Purchased
6/21/26
Reviewed 5/18/26, United States.
This little USB drive is amazing! It has turned my pretty much unusable and terribly slow, old Lenovo laptop that was running Windows into a fast, functional and modern power machine! I am beyond happy with this purchase and feel like I've gotten a brand new laptop. The packaging is hilarious, but holds absolutely true; my old laptop would have been obsolete and I would have been throwing it out, but thanks to the ChromeOS it's running smooth and fast. The installation was super easy and only took about 25 minutes. I have played with it a few days and worked with it, got familiar with it and now feel already very at home with the new OS. I was using Google stuff (maps, mail, calendar, etc.) already and now it's all integrated into the laptop, even text messages are connected! Love it. Most of all I notice: a) how unbelievably fast my laptop is now. It boots up in 15 seconds (yes, I did time it). b) how incredibly long the battery holds, before it would drain a charge in a few hours, now I can work all day and it's not getting empty. I didn't measure anything here but the difference is staggering! Overall this shopping experience was great, I got tracking for the shipping, the item arrived on-time and exceeds all my expectations. This is a life saver (for old, slow laptops) and everyone should use it to reduce landfill and keep old PCs going.
Condition
Excellent
Purchased
5/8/26
Reviewed 5/17/26, United States.
Works great, was able to wipe Windows and install my OS and it works great. The fair rating had me anticipating a bit of wear on the device but it's super clean, the most roughed up part was the sticker specifying the GPU. Absolutely will keep using back market for my refurbished devices.
Condition
Fair
Purchased
5/7/26
Reviewed 4/15/26, United States.
I am profoundly grateful to have received my Samsung Galaxy A42 5G 128GB in Black, arriving in pristine condition—its screen unmarred, battery fully optimized, casing immaculate, and all ports, buttons, and camera lenses functioning flawlessly upon meticulous inspection. Back Market’s exemplary customer support representatives, Anna and Kat, resolved every concern with unparalleled care and attentiveness, particularly as a disabled customer deserving of such tailored service. It is earnestly hoped that Back Market will offer protective phone covers tailored for refurbished devices.
Condition
Good
Purchased
4/3/26
Reviewed 10/28/26, United States.
Antes que nada gracias por su excelente servicio, Google Pixel 6a llegó súper rápido, muy bien empacado, al abrir la envoltura de plástico que protege al teléfono, encontré un hermoso teléfono, totalmente nuevo, no tenía ningún rasguño, en ninguna parte del teléfono Pixel 6a , cargué el teléfono y cargo la batería al 100%. Vino completamente desbloqueado. El vendedor tiene muy buenos teléfonos por lo que pude apreciar por el que compré. Lo único que tuve problemas fue con activarlo con Visible, no se si tal vez no entendí el proceso, pero busqué otra compañía Red Pocket y ahí me fue más fácil porque se puede hablar con una persona y active mi teléfono con la red de Verizon pero con Red Pocket. Ya probé el Pixel y se escucha muy claro, es mi teléfono secundario. Se dió todos los update que tenía en cuanto lo instalé. Muy contenta con la compra y el servicio de BackMarket. Gracias nuevamente.
Condition
Excellent
Purchased
10/18/26
Reviewed 10/18/26, United States.
transferring everything to the new one went very smoothly. i can finally operate final cut pro editing on this laptop with no issues and im so relieved. i got “fair” so there is a small dent in the corner with the metal pushed up but overall it is fine and no issues that get in the way of actually using the laptop. this one came with 89% battery health. it also came with the charger.
Condition
Fair
Purchased
10/5/26
Reviewed 10/9/26, United States.
I bought it in fair condition thinking I would get something a little beat up. What I got shocked me Life cycle of under 250 cycles and only one tiny scratch on the bottom you really need to look for it to notice with a max battery life over 90% I hit the jackpot. 2020 MacBook m1 16gb ram Perfect condition for $399 but it was listed as fair condition. Wouldn’t ask for a better experience also recived it within just 3 days it came a day early then expected. 5 out of 5 stars !
Condition
Fair
Purchased
10/2/26
Reviewed 10/2/26, United States.
I have fallen in love with this product. The seller provided excellent packaging to ensure the protection of the device. The shipping was fast (I paid extra, but still) and the tracking updates were quite nice. Upon arrival, the device was fully charged and had Windows installed with no password on it. I, personally, reinstalled my own operating system; however, the speed at which a user could get up and running was greatly appreciated. The device's battery health was and is at 70% upon arrival. For a device from 2021 I am pleased with the longevity of this battery. The laptop does die rather fast; however, this is common for Lenovo ThinkPads. The laptop does not run hot, is quiet, and the display is of high quality. The physical laptop itself was clean upon arrival and had no visible wear. Mechanically, the left click is a little worn down and sometimes gets stuck in place or feels inconsistent in the pressing of the button. Although, I am more of a tap on the trackpad guy, so it doesn't bother me. The only downside of this laptop, in my opinion, is the speakers; they are legitimately awful. Never in my life have I heard laptop speakers sound this bad. Again, this is quite common for Lenovo ThinkPads. I am coming from an Apple product, which historically has better speakers, so I was just unaware of this. Additionally, I am not a fan of how easily the black on the laptop grabs the oil off my skin; it looks like I just ate a triple Whopper and smushed the buns in my hands and then just started typing on my laptop, but I assume this is just the nature of the black color with whatever type of polymer was used to make the casing. I may be missing a thing or two, but overall 5/5. For my current workload and personal hobbies this computer is the perfect balance between lightweight and powerful. The laptop arrived in excellent condition, all things considered, and is aesthetically gorgeous. I will be purchasing more items from this website/seller in the future.
Condition
Excellent
Purchased
9/23/26
Reviewed 7/22/26, United States.
Great phone so far...!!! I was a bit nervous that it wouldn't be refurbished with Samsung oem parts because my last 2 phones were supposed to have all oem parts, but when they came the screen was aftermarket... but this is truly oem! So thanks so much! Also, I absolutely love the camera... so much better than my s22 ultra. Takes up more space, but it's definitely worth it... has pretty good performance, the GPU can't quite render the graphics perfect on highest grapgics settings on Xplane, but still decent... could does great, and RAM is approximately 55-65% used all the time...( I do have 3 background apps running all the time) but still works great!!!
Condition
Premium
Purchased
7/10/26
Reviewed 7/18/26, United States.
I received my phone yesterday due to my international courier and logistic troubles due to Venezuelan earthquakes, and was really excited because its my first time i bought a phone in backmarket and i'm really impressed how good the phone came, no flaws, 100% battery, perfect performance, absolutely amazing seller, really so happy with my purchase!!
Condition
Excellent
Purchased
6/17/26
Reviewed 7/16/26, United States.
Beautiful phone. Arrived with 0 flaws and was ready to be set up. Amazing camera & next to new battery health percentage. Overall i am extremely pleased with my first back market experience.
Condition
Excellent
Purchased
7/10/26