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Customer reviews for All Apple Laptops

4.2/5

Average of 70 reviews from the past 6 months.

4-5 stars
73%
3-4 stars
11%
2-3 stars
10%
1-2 stars
6%

Kathleen B.

3 months ago
5/5

I was so pleasantly surprised when I received this MacBook Pro. It was in much better condition than I was expecting for a "Bronze". The computer so far works like an absolute dream and the shipping only took three business days. The price of the product was absolutely incredible as well. I will def...

Quality-price ratio

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Samantha G.

3 months ago
5/5

I absolutely love it!!!!! Got it when it said I would . A few software updates and everything functions like it should. I purchased the lowest grade (budget) but it only has two dents I’m so happy with my purchase I’ll definitely be purchasing more from this refurbisher thank you guys so much!!

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Noralie P.

3 months ago
5/5

Love my new to me MacBook Air! The enclosed charger wasn’t working and the seller quickly sent a replacement. I so appreciated Back Market making sure I had received the communication emails from the seller concerning the charger issue. Love your customer support!

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Tracy T.

4 months ago
4.8/5

My used 2012 Macbook Pro came on-time and in good working condition at a pretty accessible price. The packaging was really good/protective. After going through a few rounds of software updates to get it current with High Sierra, I was SUPER-happy to see that it came loaded with the full Microsoft ...

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Overall satisfaction

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Outside Appearance

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Packaging and cleanliness

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Shipping

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Gary B.

4 months ago
5/5

The MacBook Pro 15" Core i7 2.6 GHz - SSD 1TB - RAM 16GB - QWERTY Grade: Gold is precisely the computer I was looking for. It is exactly as advertised and I am very happy with it. Thanks for offering such a nice piece of equipment at a reasonable price

Quality-price ratio

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Packaging and cleanliness

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Andrew B.

3 months ago
5/5

Initially, I was hesitant about purchasing a refurbished MacBook. But I write this review from my "new" Back Market item and am pleased I did. I made a good decision.

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Brian J.

1 month ago
5/5

Im very happy i ordered this MacBook from back market because the condition was almost new it also has all the features i wanted and they added a scratch proof case with a keyboard dust cover! definitely referring everyone i know!

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Charles D.

2 months ago
5/5

Thank you for the great computer, as well as for the great service.I could not be more pleased!! Everything about this laptop was as described on your website. It's like a brand new computer! It took me a while to upload data from my old laptop (step-by-steop instructions would have been most wel...

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Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

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Shipping

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Phil C.

2 days ago
4.4/5

The product - is phenomenal runs as described and as you would expect from Apple. The silver writing - the computer is flawless Except a large dent on the bottom right corner where it was obviously dropped. In my opinion it should not have been rated a silver. The shipping - was impeccable, it ar...

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Gideon B.

4 days ago
4/5

The corner was a little dog-eared. I thought it’d be more user friendly than it turned out to be. The Apple Store people, and even their customer service line were no help. They seemed more interested in selling me their iCloud product than helping me move my files over. To sum it all up, I’m still ...

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?