Customer reviews for Refurbished Samsung Products

Overall rating

72,665 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

  • Accessories

    4.2/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Synjyn C.

    Verified

    Reviewed 11/11/25, United States.

    it says the condition is fair but it's in immaculate condition, not a single mark on the screen or frame. they really went above and beyond to restore and refurbished this Samsung Galaxy Z Fold 3!! I've been using it for a couple days now and can honestly say when I'm ready to upgrade to the next fold I will certainly be using BackMarket again! #LifeTimeCustomer

    Condition

    Fair

    Purchased

    11/6/25

  • George T.

    Verified

    Reviewed 11/16/25, United States.

    I got the Samsung Galaxy s22 5G in excellent condition and as far as I can tell this baby is new. I love the way it works and how everything seemlessly works together well. This is my third device from backmarket.

    Condition

    Excellent

    Purchased

    11/10/25

  • Beretta H.

    Verified

    Reviewed 9/10/25, United States.

    I recently purchased a refurbished Samsung Galaxy S22+, and I am very pleased with the device. The phone arrived in excellent condition, with little visible scratches , and it looks almost brand new. Performance has been smooth so far, with fast processing speed, vibrant display quality, and a reliable battery life. I was a bit hesitant about buying refurbished, but this purchase exceeded my expectations. Overall, it feels like a great value for the price, and I would definitely recommend it to anyone considering a refurbished phone.

    Condition

    Good

    Purchased

    9/8/25

  • Lynda S.

    Verified

    Reviewed 5/30/25, United States.

    Cell fee delivers excellent refurbished phones. Ordered this Samsung A15 to use as an MP3 player in my Salon space. It's just what I needed. Quality internal music player, plus I loaded my booking, timer, smart plug and calendar apps to run my salon business on WiFi. Excellent price, battery lasts days and if I ever need another phone, phone, I've got it!

    Condition

    Fair

    Purchased

    5/7/25

  • Ivan R.

    Verified

    Reviewed 8/17/25, United States.

    This is my first purchase in Back Market. With careful consideration choosing this seller to purchase my tablet, I am thrilled to have a well working refurbished device. my Galaxy Tab S9 Plus came iwith the pen and charger. I've been using the tablet for a while and works like a charm. Thank you!

    Condition

    Good

    Purchased

    8/1/25

  • Jose G.

    Verified

    Reviewed 11/17/25, United States.

    Bought a Samsung 22 Ultra 5G, Excellent, Updated The Software, Hardly See Any Damages, Will i Buy Again..? Yes.! My Next Cellphone will be a Samsung Fold 7 hopefully on Black Friday or Christmas 🎄 😃

    Condition

    Excellent

    Purchased

    11/1/25

  • Damascus D.

    Verified

    Reviewed 11/9/25, United States.

    It was quick and efficient. I actually ordered the wrong device as the 40mm was too small. But I reordered the right size and returned the small one all in a day. And got the replacement within week. Awesome price for the quality far. I'm ordering more stuff this week for Xmas.

    Condition

    Excellent

    Purchased

    10/30/25

  • Kim P.

    Verified

    Reviewed 11/8/25, United States.

    I was very skeptical to purchase a refurbished phone. However I am so happy I did. I upgraded from a Samsung Galaxy S9 (bought in 2018) to the Samsung Galaxy S24+ the phone arrived in immaculate condition no wear what so ever. It was super easy to hook up to my Mint Mobile carrier and I was able to transfer everything from my old phone. It's been about a month now everything works beautifully! Loving my new phone.

    Condition

    Premium

    Purchased

    10/7/25

  • Simon A.

    Verified

    Reviewed 9/1/25, United States.

    honestly, I didnt expect my Samsung Galaxy 5 pro to be in as good a condition as it is. It looks brand new and the battery is in great shape holding its charge very well. I purchased this watch after a disastrous experience with another brand <carbinox> and I am very impressed with the customer service, professionalism, and overall experience purchasing this watch.

    Condition

    Excellent

    Purchased

    8/14/25

  • Mike B.

    Verified

    Reviewed 4/9/25, United States.

    I bought 2 watches recently, one Galaxy watch 5 and a Galaxy watch 5 Pro. One being for me (5 Pro) and the other being for my wife. The one I bought my wife was sold as being in excellent condition and the Pro I got for myself was sold as fair condition. My wifes watch looks and works as if it is brand new. Mine has what looks to be a small bit of glue residue on the bezel, otherwise looks new as well. The pricing was wonderful. Shipping time phenomenal. Communication was perfect. I am hoping I don't have to use it but if for whatever reason I need to warranty one or the other I am confident it will be smooth as well.

    Condition

    Fair

    Purchased

    4/4/25