Customer reviews for Refurbished Samsung Products

I bought 2 watches recently, one Galaxy watch 5 and a Galaxy watch 5 Pro. One being for me (5 Pro) and the other being for my wife. The one I bought my wife was sold as being in excellent condition and the Pro I got for myself was sold as fair condition. My wifes watch looks and works as if it is brand new. Mine has what looks to be a small bit of glue residue on the bezel, otherwise looks new as well. The pricing was wonderful. Shipping time phenomenal. Communication was perfect. I am hoping I don't have to use it but if for whatever reason I need to warranty one or the other I am confident it will be smooth as well.

I recently purchased a Samsung Galaxy A05 from Back Market, and I couldn’t be happier with my experience. The device arrived in great condition, looking clean and well-maintained. Despite being a refurbished phone, it feels just like new no noticeable scratches or defects. I was particularly impressed with Back Market's service the phone was well-packaged, arrived on time, and worked flawlessly right out of the box.

⭐️⭐️⭐️⭐️⭐️ 5/5 – Great Refurbished Deal! I recently purchased a refurbished Samsung Galaxy S23 Ultra and honestly, I’m impressed with both the product and the service. The phone arrived extremely fast—just a couple of days after I placed the order, which was a pleasant surprise. As for the phone itself, it looks and feels like new. No scratches, dents, or signs of previous use. Everything works perfectly—from the screen responsiveness and camera quality to the battery life and performance. The S Pen was included and functions flawlessly too

Thanks for the great customer service. My new tablet was delivered on time and we'll package. It's been a while since I had a Samsung tablet because I switched over to Apple, so I look forward to seeing the performance and how it compares to Apple. .

This was my first purchase from Back Market and I've got to say, I am beyond impressed and pleased with my phone! I was so hesitant and nervous spending so much money on a refurbished phone, and on top of that, using this website because I had never heard of it... but my phone came in almost perfect condition and has been so awesome! I got the Samsung Galaxy S23 Ultra at "good" condition, and 3 weeks into it, this has been the best phone I've ever owned! The battery lasts all day, the screen and camera are so clear, and it's been fast and efficient with everything so far. I couldn't be happier with this phone so far! I am so glad I stumbled across Back Market!

I got mine in the "Good" condition section and looking at it from above no dents or scratches at all, It was a bit dirty on the edges and on the sides so I had to clean that up. The underside however, has some scratching like someone had scraped the bottom of the watch on the table multiple times. Besides the scratches at the bottom, where no one can see anyways, the watch is in really great condition and works really well. Very glad with my purchase.

I absolutely love the Galaxy S23+ phone I ordered from Back Market! It came clean and exactly as advertised, in excellent condition. The price was very reasonable for an excellent condition phone, and I did my due diligence in shopping around, prior to making my decision to order from Back Market. The whole experience from ordering to receipt of the phone was seamless and I highly recommend this company for your refurbished phone needs. My only tip to all is to ensure the phone is indeed unlocked for your specific mobile cell phone carrier, by going halfway down the page to "Technical Specifications" and ensuring it states "Yes" to the right of your carrier's name (Verizon compatible, AT&T compatible, T-Mobile compatible), as the first phone I was going to choose stated "No" next to my carrier, even though the phone stated "Unlocked" in the header description for that phone. And thank you to Back Market Customer Support for your guidance in that area, greatly appreciate it, as they were very responsive to my inquiry.

arrived quickly and price was phenomenal. I was surprised how spotless it was when it showed up and how well it works. I've been using it for about 3 weeks now and have had no issues. it connects really well with my other samsung devices and I haven't had any connection, speed or storage issues. would highly recommend and definitely substantially better than the tablet that it replaced! thank God!!

I was a little worried because I’ve never purchased a refurbished phone but it met all expectations. I got a Samsung S24+ in Excellent condition. It had a few very minor scratches on camera bezels, buttons and sim tray, but otherwise looked almost brand new. The screen is flawless, the back glass is as well, camera lens all great. The power button feels a bit mushy but functions fine for an one year old phone. The battery capacity is still around 95% which is great. The phone works super fast and smooth. So far no issues with the purchase, and I’m happy with the price I paid.