Should I repair or replace my broken iPhone?

Updated Jan 4, 2024 - Breaking your iPhone can be frustrating, inconvenient, and expensive, but you can minimize the cost by researching your options for repair and replacement. iPhone repair and replacement each have their pros and cons, and the smartest choice for you depends on several factors.

How much does it cost to repair a broken iPhone? 

While repairing your broken iPhone may seem like the more financially sensible option, the cost can vary wildly depending on the severity of the damage, and you may end up spending more money on a repair than you would on a replacement. 

In fact, sometimes a used iPhone is cheaper than a repair. A cracked glass panel or screen can easily cost you more than $500 to fix at the Apple Store, depending on the model of iPhone that you own. Water damage can also incur some serious costs — with estimated repair costs ranging from $45-$599, depending on the iPhone model.

What are the best options for repairing broken iPhones? 

If you believe that your broken iPhone is worth saving, there are a few different ways to get it repaired. If you are unable to fix your broken iPhone yourself, your primary options for repairs are to go through Apple directly or visit an independent repair shop. The best choice for you will depend on several factors including your budget, the age of your phone, and the type of warranty you have. 

Send your broken iPhone to apple  

There are two main ways to get your broken iPhone serviced by Apple — either by bringing it to an authorized service provider or Apple Store or arranging to mail it to Apple directly. Mailing your broken iPhone is often more convenient than booking an appointment and heading to the Genius bar, but it typically takes five to nine days to return. At the store, you can get services like screen repair performed on the same day you walk in, sparing you the inconvenience of going without a phone.   

Having Apple fix your broken iPhone can be expensive if it’s not covered by your warranty. That is, unless you have an active AppleCare+ policy, which should cover repair costs in the event of accidental damage. Additionally, if you plan on getting services directly from Apple, you can use their “Get an Estimate” tool to review potential costs before making a decision. 

Get your broken iPhone repaired at an independent shop  

If you decide to repair your broken iPhone, the first thing you should probably do is see if there are any good independent repair shops located around you. They’ll give you a better repair price than any Apple Store, but the quality of their services can vary, so it’s important to check the Google reviews for the location first to make sure other people have had a good experience with the shop. 

Even if the shop seems reputable, there’s still a risk that it won’t be done 100% right. To mitigate this risk, you should always see if the shop offers warranties on their service so you can come back if a problem arises during the repair. Also, keep in mind that if you get your broken iPhone fixed at an independent shop, it will void your warranty. To be honest, it may still be worth the money you’re saving.

Is it better to repair or replace a broken iPhone?

In most cases, the answer to this question will depend on the age and condition of your phone. If the iPhone is at least a couple of years old, the repair costs will probably not be worth it. Keep in mind that there is a risk that the repair won’t always go perfectly and that your phone may lose its waterproofing once it is opened.  

Additionally, if the iPhone is older, you may notice that it’s already slowing down and may not be compatible with the latest iOS update. If this is the case, it may be time to get a used or refurbished iPhone. This can help you save money on repair costs and enjoy better performance from your device 

How much does it cost to replace a broken iPhone? 

As with repairs, the price of replacing a broken iPhone will depend on the type of device and warranty you have. Your cellular service provider may cover the cost of replacement in some cases, but it’s important to check your plan and the level of protection you have. 

Paying for a replacement iPhone out-of-pocket can be very expensive, with brand-new models costing up to $999. However, you can save a substantial amount of money by opting for a refurbished iPhone over a new one. Refurbished iPhones from reputable sellers come with warranties and are quality-checked to ensure they’ll last a long time.   

There are a variety of used iPhones on the market that can suit different needs and lifestyles. The best used iPhone for you will depend on your budget and the features you’re looking for.

Miguel G.

Written by Miguel G.,  Sr. Tech Copywriter (US)

Miguel is always looking for new ways to provide unique perspective on popular tech and has taken his writing to the refurbished industry to promote sustainability. Outside of creating content, you might find him travelling the globe, coaching a fitness class, or cheering on his favorite sports teams (Go Dolphins!)

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