• 1-year warranty
  • Free standard shipping
  • Free 30-day returns
  • Friendly customer service

Hey, here are your best matches

349 products

Hey, here are your best matches's customer reviews

18,673 verified reviews in the last 24 months.

  • T

    Theresa L.

    Purchased on February 20, 2025

    Verified purchase

    I bought my first refurbished IPhone with Backmarket in 2019 - an IPhone 7. I got it in the "excellent" condition and it was excellent for 5 years! I loved my IPhone 7 and the only reason I gave it up was because the IOS would only go to 14 and some of my needed apps did not support IOS 14 anymore. So with a great deal of research, including articles on BackMarket, I decided on an IPhone 13, again in "excellent" condition, trading in my old Iphone 7. Trade-in super easy - was given a trade-in price within seconds, free shipping, constant communication, and $ within my bank account all within a week. As for my IPhone 13 - Apple has made copying from old phone to new phone a breeze (not like the old days with needing to backup and copy from ICloud). The Iphone 13 came well packaged and yes, in excellent condition. Beautiful phone. I highly recommend BackMarket to anyone looking at getting a "new" phone. Website so easy to navigate, great customer service and clear communication, AND most important, doing something nice for our cherished planet.

    Reviewed in the United States on March 26, 2025

    iPhone 13 128GB - Midnight - Unlocked
  • L

    Luna M.

    Purchased on April 26, 2025

    Verified purchase

    I needed a new phone but I didn’t want to buy new just because they’re so expensive. My friend recommended this site and I had bought my last phone refurbished so I decided to buy another one off this website. I bought a used pink iPhone 13 in excellent condition. The phone looks and works great, however the screen is not in the condition I thought I was paying for. At the top there is an imperfection underneath the screen where it looks like the screen has been impacted. There are small bits of blue, green, and black right at the top that resemble the screen of a phone that has been busted. It’s not a big deal and doesn’t affect the use of the phone, just slightly annoying. Other than this I am thrilled with my phone.

    Reviewed in the United States on May 11, 2025

    iPhone 13 128GB - Pink - Unlocked
  • A

    Annette G.

    Purchased on April 15, 2025

    Verified purchase

    this isn't my first purchase from backmarket. that is why i brought my business back to them. I am very happy with my first purchase, even more happier with my latest purchase of a iphone 11. It looks great and works well. I highly recommend buying the refurbished products from them. They stand by there products. great doing business with you backmarket. looking forward to doing future purchases with you. until then thank you very much!

    Reviewed in the United States on April 29, 2025

    iPhone 11 128GB - Red - Unlocked
  • A

    Ashtin H.

    Purchased on February 5, 2025

    Verified purchase

    I recently purchased a refurbished iPhone 12 in red from Back Market, and I’m thrilled with it. The device arrived in excellent condition, with a vibrant display and impressive performance. The battery life is solid, and the camera quality is outstanding. Overall, a fantastic purchase that exceeded my expectations.

    Reviewed in the United States on April 2, 2025

    iPhone 12 64GB - Red - Unlocked
  • D

    Dallas B.

    Purchased on April 11, 2025

    Verified purchase

    I love my refurbished iPhone 13 Product(RED) this phone is everything I need and more! Thank you Tyger Phones for performing your jobs with excellence and diligence! I will definitely be buying more products off of. Ack Market! Literally the only place I need/want to get my tech products now, thank you a billion!

    Reviewed in the United States on April 29, 2025

    iPhone 13 512GB - Red - Unlocked
  • S

    Sulita W.

    Purchased on February 22, 2025

    Verified purchase

    I ordered the Back Market iPhone 12 (64GB - Green, Locked to AT&T) for my 9-year-old, and while the phone itself works fine, I was disappointed with the condition upon arrival. The phone arrived a day later than expected, which wasn’t a huge issue, but the real concern was how dirty it was. I understand this is a refurbished device, but I expected it to be properly cleaned before resale—especially after upgrading to the "Excellent" condition tier. Before even taking it out of the plastic bag, I could see visible dirt and crust on the device, which was appalling given the current focus on hygiene. For a company that sells pre-owned devices, basic cleanliness should be a priority. I would have rated higher if the phone had arrived as expected and in a sanitary condition. If you order from Back Market, be prepared to clean your device yourself before use.

    Reviewed in the United States on March 26, 2025

    iPhone 12 64GB - Green - Locked AT&T
  • E

    Eric A.

    Purchased on February 27, 2025

    Verified purchase

    I've been buying from BackMarket since 2022 and since that time I've bought phones, watches, and desktop computers all with mostly positive results. I say mostly positive because I once received a phone that through no fault of my own ended up shitting the bed. I never complained or did anything about it because I simply don't have the time or luxury to go through the return process and be without a phone for an extended period of time so I just lived with it. All that said... One's happiness and satisfaction on BackMarket depends entirely upon the research that you do on the seller you're thinking of buying from. If you don't do the research and just buy something based on the the attractive pricing, then you might end up very unsatisfied. You want to find a seller that's been doing business on BackMarket for at least a few years. Why? Because unbeknownst to the seller it's possible for them to have a lemon (even though the products supposedly go through a thorough inspection process). If they've been on BackMarket for a few years, that's enough time for them to sort out their process and build a good reputation despite the odd lemon or bad customer review. And speaking of ...

    Reviewed in the United States on March 26, 2025

    iPhone 13 128GB - Midnight - Locked AT&T
  • Y

    Yohan K.

    Purchased on January 26, 2025

    Verified purchase

    I received a Iphone 12 128GB - White - Unlocked in EXCELLENT condition. There were no blemishes or scratches on the body, screen, or camera. My Mint mobile SIM card is working. And the battery percentage was 91%. I also checked the about section of the settings to check if any parts has been replaced and it showed nothing. However, I am suspicious of the screen as it doesn't seem to get as bright as my Iphone SE (2020). Also the screen is a bit elevated from the body which made me think that the screen might have been replaced. Not to mention that when I placed a screen protector on the phone, the touch sensitivity was poor. The phone is in excellent condition except with some issues with the screen. I'm choosing to keep the phone but I would warn people not to expect perfection when it comes to an excellent condition phone. It is still a refurbished phone.

    Reviewed in the United States on March 26, 2025

    iPhone 12 128GB - White - Unlocked
  • M

    Midori D.

    Purchased on January 9, 2025

    Verified purchase

    Ok so I’m just gonna get this part out of the way, I was really nervous to order off of here because I’m really paranoid about websites that sell refurbished stuff cause you never know of it could come in broken. But oh my gosh I couldn’t recommend this website enough! I ordered a 64g unlocked iPhone 11 in excellent, and it’s practically new, there was only a little scratch on the bottom of the back but I really don’t care. The battery health is at 91% and can last me through school, watching movies, playing games, etc. which is a big upgrade from my last phone! 5 ⭐️!!

    Reviewed in the United States on March 26, 2025

    iPhone 11 64GB - Black - Unlocked
  • B

    Brittany O.

    Purchased on December 14, 2024

    Verified purchase

    I chose "good" condition and there were 2 chips on the iPhone, in the metal part of the phone not the screen. I guess that's what you get with a used phone tho. The phone itself works great and I am paying for $2.99 a month for insurance because it seems like it'll cover everything so I think that's a good deal. One thing I will say is the phone availability and price was changing pretty much daily and I did miss out on a better deal but that's ok I was dragging my feet on making the purchase bc it was the 1st refurbished thing I've bought. So if you see a good deal get it now! Overall I am happy with my purchase so far! I paid $265 for a black iPhone 12 64gb.

    Reviewed in the United States on March 26, 2025

    iPhone 12 64GB - Black - Unlocked
See all 18,673 reviews