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Name: Used & Refurbished Dual Sim Smartphones
Brand: Back Market
Rating: 4.23 (64252 reviews)

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All refurbished dual sim phones's customer reviews

64,252 verified reviews in the last 24 months.

M
Matt P.
Purchased on April 12, 2025
Verified purchase
I was looking for the best deal on an iPhone 15 Pro with 256GB of storage and was so happy to find Back Market! I got the unlocked fully refurbished version and its in really good condition. Really couldn't be happier with the purchase and happy to have picked up what seems like the last great iPhone apple made.
Reviewed in the United States on April 29, 2025
iPhone 15 Pro 256GB - Black Titanium - Unlocked
A
Anand S.
Purchased on March 4, 2025
Verified purchase
I recently purchased a Samsung Galaxy A05 from Back Market, and I couldn’t be happier with my experience. The device arrived in great condition, looking clean and well-maintained. Despite being a refurbished phone, it feels just like new no noticeable scratches or defects. I was particularly impressed with Back Market's service the phone was well-packaged, arrived on time, and worked flawlessly right out of the box.
Reviewed in the United States on March 26, 2025
Galaxy A05 64GB - Black - Unlocked
F
Frankie C.
Purchased on May 12, 2025
Verified purchase
Honestly, first time using Backmarket. Already out the box; this phone was in better quality then amazons “premium” refurbished phone. I received a iPhone 12 Pro pacific blue. With dents on the front and a non original screen. The phone I got from back market is absolutely beautiful and better than the Amazon one I received. Although; 2 things to note. That the battery was definitely worse. The one I got from backmarket is at 81% while the one I got from amazing was at 92% One side thing I did notice even though I bought this phone at excellent quality the screen has some minor scratches which I’m not too particularly pleased about. Although, it does have Apple OEM parts. So I can’t really be too worried about it. Been using it for a few days and it’s been solid.
Reviewed in the United States on May 16, 2025
iPhone 12 Pro 128GB - Pacific Blue - Unlocked
E
Elizabeth S.
Purchased on March 15, 2025
Verified purchase
This was my first purchase from Back Market and I've got to say, I am beyond impressed and pleased with my phone! I was so hesitant and nervous spending so much money on a refurbished phone, and on top of that, using this website because I had never heard of it... but my phone came in almost perfect condition and has been so awesome! I got the Samsung Galaxy S23 Ultra at "good" condition, and 3 weeks into it, this has been the best phone I've ever owned! The battery lasts all day, the screen and camera are so clear, and it's been fast and efficient with everything so far. I couldn't be happier with this phone so far! I am so glad I stumbled across Back Market!
Reviewed in the United States on April 2, 2025
Galaxy S23 Ultra 256GB - Black - Unlocked
J
J. scott B.
Purchased on March 6, 2025
Verified purchase
Thank you Back Market, for your service as the go between service for connecting buyers and refurbishers of various products. This was my first experience of both purchasing a refurbished iPhone, and trading in my previous iPhone, from other than Apple direct. I did my research first to be sure of how I could ensure the best outcome, and this is my advice to others: Purchase a refurbished iPhone described as no less than “Excellent” condition. It may cost you a little more than lesser condition described refurbished iPhones, but you likely will be more satisfied with the condition of the device you receive. I wanted to trade in my excellent condition iPhone XR and purchase an iPhone 13 Mini 256GB in color green. I was unable to acquire the iPhone 13 Mini 256GB in green as neither new nor refurbished direct from Apple. So I had to look elsewhere. That is where Back Market came in. I really like the fact that Back Market gives a 30 day return policy in case you are not happy with the item you receive, and an automatic 1 year warranty for issues beyond the first 30 days. I’m very happy with both the purchase and trade-in experiences. Just FYI: Each transaction, the purcha...
Reviewed in the United States on March 31, 2025
iPhone 13 mini 256GB - Green - Unlocked
T
Theresa L.
Purchased on February 20, 2025
Verified purchase
I bought my first refurbished IPhone with Backmarket in 2019 - an IPhone 7. I got it in the "excellent" condition and it was excellent for 5 years! I loved my IPhone 7 and the only reason I gave it up was because the IOS would only go to 14 and some of my needed apps did not support IOS 14 anymore. So with a great deal of research, including articles on BackMarket, I decided on an IPhone 13, again in "excellent" condition, trading in my old Iphone 7. Trade-in super easy - was given a trade-in price within seconds, free shipping, constant communication, and $ within my bank account all within a week. As for my IPhone 13 - Apple has made copying from old phone to new phone a breeze (not like the old days with needing to backup and copy from ICloud). The Iphone 13 came well packaged and yes, in excellent condition. Beautiful phone. I highly recommend BackMarket to anyone looking at getting a "new" phone. Website so easy to navigate, great customer service and clear communication, AND most important, doing something nice for our cherished planet.
Reviewed in the United States on March 26, 2025
iPhone 13 128GB - Midnight - Unlocked
B
Ben H.
Purchased on February 5, 2025
Verified purchase
I bought the iPhone 15 Pro Max from Back Market and I have had it for almost a month now and there have been no problems! There are no scratches on the front glass. The cameras work excellent there are no scratches on the back. They use genuine refurbished parts. All of my parts are from Apple nowhere does it say in my settings that there is an unfamiliar or unrecognized part. The only thing I would have to mention is when I charge my phone. It seems to get really warm. I don’t know if that is a product thing or a refurbished thing. I did some research and it does say that the iPhone 15 Pro Max did get pretty warm when charging. Other than that, the phone works excellent. I am satisfied.
Reviewed in the United States on March 26, 2025
iPhone 15 Pro Max 256GB - Black Titanium - Unlocked
L
Luna M.
Purchased on April 26, 2025
Verified purchase
I needed a new phone but I didn’t want to buy new just because they’re so expensive. My friend recommended this site and I had bought my last phone refurbished so I decided to buy another one off this website. I bought a used pink iPhone 13 in excellent condition. The phone looks and works great, however the screen is not in the condition I thought I was paying for. At the top there is an imperfection underneath the screen where it looks like the screen has been impacted. There are small bits of blue, green, and black right at the top that resemble the screen of a phone that has been busted. It’s not a big deal and doesn’t affect the use of the phone, just slightly annoying. Other than this I am thrilled with my phone.
Reviewed in the United States on May 11, 2025
iPhone 13 128GB - Pink - Unlocked
D
Dan M.
Purchased on April 21, 2025
Verified purchase
My experience with Back Market has been tremendously positive. This phone was the 4th item I've purchased refurbished from Back Market. The iPhone 15 quality is certainly better than the iPhone 12 I traded in. One downside is the phone has crashed a few times while in Portrait mode in the camera app. The OS froze then the screen went fuzzy. I had to manually reboot the phone a couple of times. On the 12 it would sometimes lag in Portrait mode but this was a first. I'll keep an eye on it.
Reviewed in the United States on May 5, 2025
iPhone 15 256GB - Black - Unlocked
A
Annette G.
Purchased on April 15, 2025
Verified purchase
this isn't my first purchase from backmarket. that is why i brought my business back to them. I am very happy with my first purchase, even more happier with my latest purchase of a iphone 11. It looks great and works well. I highly recommend buying the refurbished products from them. They stand by there products. great doing business with you backmarket. looking forward to doing future purchases with you. until then thank you very much!
Reviewed in the United States on April 29, 2025
iPhone 11 128GB - Red - Unlocked