846 verified reviews in the last 6 months.
Ifrah K.
Purchased on January 5, 2024
Rating this highly despite returning the product bc as a business owner, I understand how much a review affects a business. I'm the type of person who does not make impulse purchases and does extensive amounts of research before I buy a product. I am very upset with this purchase and the time spent researching its specs. The main reason I bought this Dell Latitude 5490 was bc of the 15 hr battery life. However, when I tested it on full charge without a charger plugged in, it only lasted TWO hours. This makes it no different compared to my $100 laptop my dad bought me. I understand this website sells refurbished products. Aesthetic-wise, it was beautiful and looked almost new. However, 2h out of the expected 15h of battery life is an injustice. If you do not care about battery life w/o a charger, you'd probably be fine. However, as a student who frequents coffee shops that often do not have outlets, this was a necessity for me which IT Supply Guy failed to deliver. Needless to say, it is on its way back to the seller.
Reviewed in the United States on February 2, 2024
Dell Latitude 5490 14-inch (2020) - Core i7-8650U - 32 GB - SSD 256 GBGary G.
Purchased on January 25, 2024
I purchased the Lenovo IdeadPad with a 12th gen I5 cpu. The notebook was shipped the next day and arrived in excellent condition. I went to the Lenovo site and the notebook serial number was immediately recognized as a refurbished item with a one year warranty. Overall I grade the purchase as a 5 star experience.
Reviewed in the United States on February 12, 2024
Lenovo IdeaPad 3 15IAU7 15-inch (2023) - Core i5-1235U - 8 GB - SSD 256 GBKyle D.
Purchased on April 12, 2024
My wife and I had our doubts about buying a laptop for so cheap from an online seller but we could not be happier with the product. The laptop arrived in perfect condition and if I did not know that it was refurbished I would have thought it was fresh off the shelf. Every part of it runs perfectly and I am thrilled that I decided to give this service and seller a chance. I will absolutely be coming back in the future for all of my electronic needs.
Reviewed in the United States on July 1, 2024
Dell E5450 14-inch (2020) - Core i5-5300U - 8 GB - HDD 320 GBWayde K.
Purchased on March 24, 2024
The ease of ordering, and the quality of the product that I received, are the reasons for my high review of my purchase from Back Market. If I didn't know that my laptop was refurbished, I would never have known by looking at it. It looks and behaves like a brand new unit. Additionally, the seller threw in an upgrade of a touchscreen. I couldn't be happier with the price, the lightning-fast shipping, and the quality of the product.
Reviewed in the United States on July 1, 2024
Dell Latitude 7490 14-inch (2018) - Core i5-8250U - 16 GB - SSD 512 GBMaria A.
Purchased on February 27, 2024
I'm extremely pleased with my laptop. It's a bit on the heavy side, more suited for a man but I have come to overlook that. It works smoothly. The exterior is great, I didn't find any scratches. You can't tell that it's refurbished. This is my third laptop purchase from Back Market and I don't have any complaints. The other 2 laptops are working excellently. Overall I am extremely impressed and pleased with my purchases from Back Market, so far its been 2 phones and 3 laptops.
Reviewed in the United States on March 28, 2024
Lenovo ThinkPad E560 15-inch (2015) - Core i5-6200U - 8 GB - SSD 256 GBRashad I.
Purchased on February 20, 2024
The laptop is perfect and it's exactly what I was looking for. It's light, fast, and has all the features as mentioned on the website. You can't tell that it's been refurbished. Very pleased with my purchase.
Reviewed in the United States on March 4, 2024
Dell Precision 5530 15-inch (2018) - Core i9-8950HK - 64 GB - SSD 1000 GBMrinal S.
Purchased on February 24, 2024
It was my first refurbished purchase so I was a bit worried. The laptop arrived on time with minimal but sturdy packaging. Although, I had ordered it in an excellent condition, but I had not expected the laptop to be in an almost brand new state. Lovely experience for the purchase would love to use refurbished goods from the seller in future as well
Reviewed in the United States on February 29, 2024
Lenovo Thinkpad X1 Carbon 6th Gen 14-inch (2019) - Core i7-8650U - 16 GB - SSD 256 GBLucas P.
Purchased on February 21, 2024
Quick summary: • Delivered faster than estimated • Packaged securely • Laptop overall was as expected (Purchased as: 'Excellent' from, 'BuyRefurbished') Notable additions: For a refurbished item, this was great. I've never thought positively of fixed things, nor ever bought an item that was expensive that is fixed. Back Market has me thinking now. Only has a small area at the bottom that is scratched and the cover around the logo on the back screen of it is lifting a bit. All physical—internally, seems fine. Ending: I'd highly recommend not spending so much on a brand new item, Back Market is very suitable. Everything is new when it's new to you.
Reviewed in the United States on February 25, 2024
Lenovo ThinkPad X13s Gen 1 13-inch (2022) - Snapdragon 8cx - 16 GB - SSD 512 GBKristen B.
Purchased on February 7, 2024
From start to finish my experience with Back Market has been excellent. I honestly was on the fence about getting a refurbished laptop because it is a pricy investment, but Back Market had the best prices by far, my laptop looks brand new, and runs faster than any previous laptop I’ve had. Shipping was excellent, and they ensure to package the product well to limit the chance of any damage on route. Would buy from Back Market again!
Reviewed in the United States on February 18, 2024
Lenovo ThinkPad P15v Gen 2 15-inch (2021) - Core i7-11800H - 16 GB - SSD 512 GBAudrey L.
Purchased on March 26, 2023
Like everything I've bought from Back Market in the past few years (2 phones and this laptop), it works perfectly and looks great. Their stuff is refurbished, but nothing feels "used." Plus saving both money and the environment makes me very happy.
Reviewed in the United States on February 10, 2024
Acer A315-58-33XS 15-inch (2020) - Core i3-1115G4 - 4 GB - SSD 128 GB