• Installment plans
  • Free 30-day returns
  • Free standard shipping
  • 1-year warranty

Verified customer reviews for Refurbished iPhone XR 32 GB

4.4/5

16 verified reviews in the last 6 months.

4-5 stars
82%
3-4 stars
6%
2-3 stars
12%
1-2 stars
0%
R

Raja S.

4/5

Reviewed in the United States on February 16, 2023

Hi I need to know how to manage a warranty claim. The IPhone SE 2016 Gold we bought last March has had screen issues for the past several months. Persistent white lines and low saturation and some touch screen glitches. We tried to trouble shoot and reset to no avail. My son kept complaining about the screen, but since the phone was functional, I procrastinated on replacing it. Three days ago after being fully charged over night it turned off and hasn’t turned back on. It has been on a charger for two days and has zero signs of life. It has been in a cover with screen protector and hasn’t gotten wet and is otherwise excellent physical condition. I was going to replace with another unlocked phone We just realized that it’s still under warranty. How do we make a claim?
iPhone SE (2016)

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Purchased on March 20, 2022

M

Michael E.

4.8/5

Reviewed in the United States on May 11, 2023

great little phone, its so lite that hardly any damage after several drops on concrete. the small battery is responsible for this it is also good to it will run low or out in no time if used for data.
iPhone SE (2016)

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Purchased on December 1, 2022

C

Charity R.

5/5

Reviewed in the United States on March 6, 2023

I was hesitant about your site initially, but after some research I took a gamble and was not disappointed. I got a phone the size I wanted for a price I couldn’t beat anywhere. Arrived quickly and in better condition than I expected for the condition category it was in. Love the reduction of e-waste and getting my tech needs met without breaking the bank.
iPhone SE (2016)

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Purchased on April 13, 2022

M

Marcya K.

4.1/5

Reviewed in the United States on February 8, 2023

Quality of product was good so far I was definitely was NOT happy with the shipping at all there were several delays with this order. I purchased two of these iphones from backmarket for my teenage twins as gifts so I was not thrilled and neither was my daughter that her twin received his gift before she did i was told the arrival time would be the same but as I said it was one delay after the other so needless to say the birthday surprise was ruined..epic fail if it was a 1 day delay ok fine it was several days delayed from the expected date of arrival ..no bueno. I also referred my brother to backmarket and he ordered an iphone as well..his phone came before hers did as well
iPhone SE (2016)

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Purchased on January 31, 2023

I

Imran H.

5/5

Reviewed in the United States on May 7, 2023

Wonderful purchase. Worth of money. Fresh like new. Will surely buy again and again. Everything amazing considering price. Thanks Backmarket.
iPhone SE (2016)

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Purchased on October 25, 2022

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