• Installment plans
  • 30 days to change your mind
  • Free standard shipping
  • 1-year warranty

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Verified customer reviews for Refurbished MacBook Pro 2014

4.1/5

2,275 verified reviews in the last 6 months.

4-5 stars
70%
3-4 stars
14%
2-3 stars
10%
1-2 stars
6%
F

Fred P.

5/5

Reviewed in United States on January 25, 2023

Wow. I was a little nervous about purchasing a refurbished MacBook Pro that was described as being in “fair” condition, but man— Backmarket continues to surprise and impress me. I only received the MacBook an hour ago, but for the life of me, I can’t find anything to complain about. The physical condition of the outside is very good (I would say excellent but ill stick with very good just in case they sent me the wrong machine) and the screen, keyboard and trackpad all seem to be without blemish. Of course, I’m still setting things up, but so far, I am thoroughly impressed by my awesome new (to me) MacBook and by Backmarket, who seem determined to do everything right. I would have no reservations recommending Backmarket to friends, family and loved ones. Thanks!
MacBook Pro 13" (2018) - QWERTY - English

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Purchased on the January 21, 2023


E

Edmund O.

4.2/5

Reviewed in United States on January 8, 2023

The MacBook Pro has all the hallmarks of a refurbished item, and works to the standards expected. However, the one aspect that I was afraid of is with regards to the consumables - the battery - which has immediately given a “battery replacement required” error. I am still trying to work out what this means in terms of cost as well as performance, but suffice to say is not the most ideal of scenarios.
MacBook Pro 15" (2019) - QWERTY - English

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Purchased on the December 8, 2022


B

Bruce P.

4.2/5

Reviewed in United States on January 3, 2023

Almost everything about the MacBook Pro was good. Throughout the year, we found a problem with the battery. My understanding is the machine was supposed to be completely refurbished before I purchased it. The battery was not refurbished. Even though I'm within the warranty period, rather than go through the repair process and be without a computer for a week or 2, I am paying a local mac repair company to replace the battery. Needless to say, I'm disappointed. :(
MacBook Pro 15" (2013) - QWERTY - English

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Purchased on the January 12, 2022


N

Nicolas K.

5/5

Reviewed in United States on December 20, 2022

Excellent customer service. First time buying here, and the whole experience was top class. Better than stores selling new products. Price was right, shipped fast, had a minor issue with the product received, contacted support, provided me free shipping labels to send it back to the refurbisher, they repair it, and shipped back to me, and in less than a week since I sent it, I had my MacBook Pro back with the issue fully repaired. Will definitely buy again here. Thank you!
MacBook Pro 15" (2017) - QWERTY - English

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Purchased on the November 27, 2022


R

Rob B.

5/5

Reviewed in United States on December 13, 2022

Purchased the "Good" level and the MacBook Pro is clean and spotless. Minor (and I mean very minor) scratches on the logo and maybe around one of the edges. Better condition than if I owned it myself for a few years. Very happy with the support from Back Market and the refurbisher, Omaha Blue.
MacBook Pro 13" (2018) - QWERTY - English

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Packaging and cleanliness

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Purchased on the November 23, 2022


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