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The computer came as expected. Looks brand new. I fail to believe it's refurbished. The only thing, it looks like it Rose Gold in color and I remember ordering Gold. But none the less my son is happy with his macbook.
This is my first purchase of a refurbished product, so I really don't have a comparison. The MacBook arrived in very good shape, on time, and was easy to set up. I look forward to visiting BackMarket again for future purchases!
Shipping was stupid fast. The standard shipping was 2nd Day Air. Shipped on Tuesday and arrived by noon on Thursday. Packaging was/is always a concern of mine, we all know how little couriers care about the packages they're delivering. It was in a box about 1.5x the size of the computer ...
I actually love this computer, has worked great for me since i have received it, If i am being honest i do have one key that didn't work when the computer arrived but its the one under the delete button that no one uses but i would not go through the hassle of returning it to be fixed for just that....