Purchased under GOOD condition and it came with a few cosmetic issues like scratches around the edges but my daily case covers it--so I don't mind. I'm unfortunately trapped in the Apple product cycle however, I no longer want to purchase directly from Apple so this is a wonderful alternative and I hope this phone lasts me forever, or until it breaks down. I've had my purchase now for almost a year and have had no issues with the phone and how it works. This is my 2nd purchase from BackMarket-- will be returning if I ever need other electronics. Happy to be diverting waste from landfills and being conscious of sustainable secondhand shopping even for important devices such as cellphones

Phone is in excellent condition with 98% battery.

This site is huge waste of your time and energy. I was convinced by friends to give this company a try, did a lot of searching, and paid a premium for a product that was advertised as in Excellent condition. When received it doesn't even meet what is stated on their site as minimum for Fair condition. They do not have any quality control and it is a shot in the dark on what you might received. For the amount of time and energy that that I wasted here searching and picking only to received something sub-par, you are 100% off buying new, which is what I am having to do now after all of this.

Bought the phone and it was black listed can’t even be used and customer support has no number to call and actually talk to somebody they just send you messages at a very slow rate these folks are terrible

Battery life was 89% expected better my apologies