I got the iPhone 15 pro in excellent condition I have to say I am very happy with this order! I needed a new phone so bad. So I ask a friend and she recommend me this app it is very much worth it for good pricing on refurbish phones!!! It come in a day early that make me so happy!

Got the premium quality phone with all the checks and it's basically indistinguishable from a new phone! Great battery life. The only thing is i wish it didn't come with a screen protector on (I know most ppl like them but I don't). My first time buying refurbished for the environment and to avoid generating net new iPhone demand for more unethically sourced Apple cobalt from the Congo. Use your phones as long as you can and go refurbished from BackMarket when you need a new one!

First time I am buying a refurbished phone, and I could not be more pleased with the product! There is a slight gouge on the phone frame, but doesn't show through my case so no biggie. Helped me save a few hundred $$ instead of buying straight from Apple, so I will absolutely be recommending this to my friends and family!!

Buying Experience = Great, Trade-In Experience = Not Great New iPhone is in perfect condition - arrived quickly and was easy to activate. BIG savings from buying a new phone! I also traded in my old phone - Now the trade-in experience is an issue. The BackMarket refurbisher is only offering me $58 versus the $169 that was originally offered. NOT OK. This feels like a huge bait and switch to me - the phone I sent is in the exact condition I said it was in. I could have traded my phone for ~$160 to Apple or for much more with a different carrier (for a newer device than the one I purchased from BackMarket.) The $169 offer was the reason I went with an older, new-to-me iPhone. I'm NOT HAPPY with this counteroffer and want the original offer reinstated. I packed my old phone very carefully (have photos) and cannot fathom it got damaged. Thank you for addressing this promptly, BackMarket.

I’m mostly pleased with the device and very pleased with the service side at this point. Mostly pleased because i spent the extra money for a 90% or better battery life in the top tier refurbished phone and the battery life was 88% when it arrived. 2% isn’t much but it does make a difference in having to charge during the day or not, especially if you pay for it. Still waiting on the trade in evaluation but that’s on UPS not Back Market

This is my second time purchasing a refurbished phone, the first time was for my parents, and I just upgraded my phone from an iPhone 11 to an iPhone 15 Pro, and once I was able to get everything set up, it's gone very well. I would recommend Back Market to anyone who doesn't want to pay full price for a new to them phone.