very good purchase and good quality from the seller. had this phone for 2yrs with no issues!

I was sent the wrong phone, so the case and screen protector I purchased with the phone are useless. Oh and let's not forget the warranty I bought is void do to it being the wrong phone. But here's the real rub, the S20fe they sent me instead has jacked up screen. The screen turns black often and randomly, or often it just turns completely green. Horrible experience. Done with Back Market.

The phone looked pristine, but it wouldn't even recognize the charging cord sent with it, the battery gets hot, and it will not recognize or only slow charges with every cord/block I own (that worked just fine with my previous phone). It will be returned, leaving me without a phone while I try again.

Phone's battery well <85%. I ordered an "Excellent" phone, but order now shows as "Very Good." What's up with both of those things?