This is my second purchase from back market. Everything was as promised. Phone works great! We will be using back market for all future purchases.

On my review page now phone says very good condition.. when bought page said excellent condition. To me excellent means no screen scratches..it did and metal surround frame ground down vorner..it also did. Phone need 42 updates thru Verizon. Thus took me a day and a half to complete. This was my third and worst phone thru back market. I guess when a phone listed as excellent was cheaper than fair it was to good to be true...plus side phone seems to work decent.....so

We had a great experience with this seller! This phone has been nothing short of amazing.

Fast shipping good. Price.. 3rd one I tried...should have been first..a satisfied

Unfortunately after being connected to Verizon for 2-5 minutes, it would fail. Spoke w tech support (for several hours) to troubleshoot. Connected via both a known working physical sim and an eSim and had same outcome. Returned phone. Gave 2 stars instead of 1 as the return process was easy. The same phone is now more expensive. Will review other options.

I am truly upset that I have to give you an F- for a review. I have purchased other phones in the past with no problems. I get my new phone and transfer all data after waiting 2 hours then I find out no sim card bracket is in the phone. You brag how well phones are all inspected,blah blah.Terrible quality control.I will Never recommend your business to anyone else. I will be returning the phone.