Customer reviews for Refurbished Galaxy S23

Ordered Samsung Galaxy S23 in excellent condition. Was delivered quickly and in the time that was guaranteed. Opened the box and was pleasantly surprised to find the phone in a pristine condition and fully working order! I was hesitant about ordering a refurbished phone but soon realized I made the right decision. Thank you Backmarket! I would highly recommend to all.

So far, so great! I've had my phone for a little over a month and I can't even tell it's refurbished. The packaging was amazing and left me feeling confident the phone didn't get damaged while being tossed around during shipping. The trade-in program was also seamless and easy. If this phone doesn't give out on me as soon as the warranty expires, I'll be a loyal backmarket customer for all my future tech purchases.

I'm satisfied with my Galaxy S23 purchased from Back Market, and would buy again. Why pay full retail when you can get refurbished for much less? Refurbished is actually BETTER because it is more thoroughly tested than new!

I'm very impressed with Back Market refurbished products. For the most part, they're reasonably priced. I was able to get a Samsung galaxy s23 for half the price of a brand new one. The phone was cosmetically and functionally in very good condition. I was very surprised. What got my attention about Back Market though is that they are B Corp Certified. That was enough for me to purchase from them.

I ordered two phones, one in Good (advertised - Good Deal!) condition and one in Excellent condition. I should have trusted the Good Deal advertised phone and gotten two instead of upgrading one of them to Excellent because both phones arrived in Excellent condition. This was my first time purchasing refurbished phones. I was apprehensive, but am glad I took the plunge. I think my husband's phone (Good) holds better charge than mine, but I don't know for sure. It may be that I use mine more than he uses his. All in all, we are very happy with our purchases. We still need to visit Verizon for help with some usage issues like apps, but we are going from Samsung Galaxy S9s to Galaxy S23s, so I think it's a learning curve issue. Thanks for a great product! We will be repeat customers. Kathleen Moxley kathiralph@comcast.net

So far I've had this phone for about 2 weeks and it works as any phone would. I haven't tested out all the normal features for the kind of phone it is, like water resistance, but overall it's fine. My only problem is the cameras look a little too sharp and when I switch from front facing photo to front facing video it looks like a completely different camera, I'm unsure if that's just a new samsung thing or if that's how it is refurbished.

Excited to finally purchase a more recent Samsung! However I ordered in “excellent condition” and there are a few small scratches on the side that may be more qualified under “good condition.” Other than that, all is well! And I will be purchasing more refurbished tech from BackMarket in the future :)

Wow. The shipping was fast - and over the holidays too! I bought a Samsung Galaxy S23 which surprised me that a phone released in Feb 2023 needed refurbishing. The condition was rated as "very good". As far as I can see, it's damn near perfect. No signs of use. Looks new to me. I'd be curious to see what an "excellent" phone would look like. It works perfectly. And the fact that I got it at Xmas but have until Jan 31 to return? Even better. I don't plan on returning since I just paid over $100 bucks to protect the phone with an Otterbox case and a Zagg glass protector. Yes, I know I could've gotten it cheaper online or at Back Market but I'm so clumsy that I was paranoid enough to run straight to the TMobile store to get a new sim card and the protective stuff. Thank you to both Back Market and Maroon Mobile for such excellent service and an excellent device. Above and beyond!!!

I was a little bit skeptical to order refurbished from an unknown outfit, so decided to order the Galaxy S23 I wanted in Good or Excellent condition. Guess what I received? A Galaxy S23 in excellent, excellent condition. My favorite place now for future purchases.