Customer reviews for Refurbished Galaxy S23

547 verified reviews in the last 24 months.

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  • R

    Rita K.

    Purchased on November 5, 2024

    Verified purchase

    Exchanged a Samsung Galaxy S9 for a Samsung Galaxy S23. I came across Back Market in an article and after checking them and many other refurbished electronics suppliers I felt completely comfortable to take a chance. The order process itself was very easy and product shipped/arrived as promised. The staff picks were helpful in deciding on what to get as well. I had no problem setting up the phone myself thru my current carrier Verizon. ALL data transferred successfully. I took it in just to make sure I did everything correctly and without knowing it was refurbish, even they said the phone looked and operated as New. I would definitely use Black Market again . (I ordered an Excellent level which was similar price to Good condition at the time.)

    Reviewed in the United States on November 20, 2024

    Galaxy S23 128GB - Purple - Unlocked
  • C

    Carolyn M.

    Purchased on July 3, 2025

    Verified purchase

    Honestly a great refurbished phone. I needed to upgrade from my old S10, but wanted to keep my very cheap phone plan. This unlocked phone was the best way to go. I just ordered it, waited only 2 or 3 days for shipping, opened it up and started it, then added my Sim card (once I turned it back off). Screen and camera ere perfect condition, but I did notice some wear on the edge of the case, where it meets the screen. It doesn't bother me because of my phone case, though.

    Reviewed in the United States on July 13, 2025

    Galaxy S23 128GB - Purple - Unlocked
  • E

    Eric M.

    Purchased on May 30, 2025

    Verified purchase

    Ordered Samsung Galaxy S23 in excellent condition. Was delivered quickly and in the time that was guaranteed. Opened the box and was pleasantly surprised to find the phone in a pristine condition and fully working order! I was hesitant about ordering a refurbished phone but soon realized I made the right decision. Thank you Backmarket! I would highly recommend to all.

    Reviewed in the United States on June 15, 2025

    Galaxy S23 128GB - Black - Unlocked
  • P

    Pete K.

    Purchased on May 16, 2025

    Verified purchase

    NO LONGER WATER PROOF.....I feel a little burned. I've purchased multiple phones for my family from Backmarket, and always felt satisfied...until now. My son and I were running to our car in a rainstorm, when we both dropped our Samsung phones in the parking lot. Both are IP68 water resistant, which is a primary reason we purchase these. However, neither of these phones work now due to liquid damage. I contacted Backmarket, and they told me that IP68 phones are no longer waterproof after Backmarket refurbishes them. This is a critical function of this phone which is not mentioned anywhere other than digging through the FAQ's. Backmarket brags about the 27 point inspection they put these phones through, but never once is it mentioned that they are no longer waterproof. Just because I can't visibly see that the waterproofing no longer exists doesn't mean consumers shouldn't be warned that the IP68 rating is no longer valid.

    Reviewed in the United States on July 11, 2025

    Galaxy S23 128GB - Black - Unlocked
  • M

    Mack M.

    Purchased on September 13, 2024

    Verified purchase

    I'm satisfied with my Galaxy S23 purchased from Back Market, and would buy again. Why pay full retail when you can get refurbished for much less? Refurbished is actually BETTER because it is more thoroughly tested than new!

    Reviewed in the United States on November 11, 2024

    Galaxy S23 128GB - Green - Unlocked
  • R

    Rito S.

    Purchased on December 28, 2023

    Verified purchase

    I'm very impressed with Back Market refurbished products. For the most part, they're reasonably priced. I was able to get a Samsung galaxy s23 for half the price of a brand new one. The phone was cosmetically and functionally in very good condition. I was very surprised. What got my attention about Back Market though is that they are B Corp Certified. That was enough for me to purchase from them.

    Reviewed in the United States on January 10, 2024

    Galaxy S23 128GB - Purple - Unlocked
  • K

    Kathleen M.

    Purchased on October 3, 2023

    Verified purchase

    I ordered two phones, one in Good (advertised - Good Deal!) condition and one in Excellent condition. I should have trusted the Good Deal advertised phone and gotten two instead of upgrading one of them to Excellent because both phones arrived in Excellent condition. This was my first time purchasing refurbished phones. I was apprehensive, but am glad I took the plunge. I think my husband's phone (Good) holds better charge than mine, but I don't know for sure. It may be that I use mine more than he uses his. All in all, we are very happy with our purchases. We still need to visit Verizon for help with some usage issues like apps, but we are going from Samsung Galaxy S9s to Galaxy S23s, so I think it's a learning curve issue. Thanks for a great product! We will be repeat customers. Kathleen Moxley kathiralph@comcast.net

    Reviewed in the United States on November 12, 2023

    Galaxy S23 128GB - Black - Unlocked
  • J

    Jannell H.

    Purchased on February 17, 2025

    Verified purchase

    So far, so great! I've had my phone for a little over a month and I can't even tell it's refurbished. The packaging was amazing and left me feeling confident the phone didn't get damaged while being tossed around during shipping. The trade-in program was also seamless and easy. If this phone doesn't give out on me as soon as the warranty expires, I'll be a loyal backmarket customer for all my future tech purchases.

    Reviewed in the United States on March 2, 2025

    Galaxy S23 128GB - Purple - Unlocked
  • G

    Gloria M.

    Purchased on December 26, 2023

    Verified purchase

    Wow. The shipping was fast - and over the holidays too! I bought a Samsung Galaxy S23 which surprised me that a phone released in Feb 2023 needed refurbishing. The condition was rated as "very good". As far as I can see, it's damn near perfect. No signs of use. Looks new to me. I'd be curious to see what an "excellent" phone would look like. It works perfectly. And the fact that I got it at Xmas but have until Jan 31 to return? Even better. I don't plan on returning since I just paid over $100 bucks to protect the phone with an Otterbox case and a Zagg glass protector. Yes, I know I could've gotten it cheaper online or at Back Market but I'm so clumsy that I was paranoid enough to run straight to the TMobile store to get a new sim card and the protective stuff. Thank you to both Back Market and Maroon Mobile for such excellent service and an excellent device. Above and beyond!!!

    Reviewed in the United States on January 7, 2024

    Galaxy S23 128GB - Black - Unlocked
  • K

    Kninti R.

    Purchased on November 1, 2024

    Verified purchase

    So far I've had this phone for about 2 weeks and it works as any phone would. I haven't tested out all the normal features for the kind of phone it is, like water resistance, but overall it's fine. My only problem is the cameras look a little too sharp and when I switch from front facing photo to front facing video it looks like a completely different camera, I'm unsure if that's just a new samsung thing or if that's how it is refurbished.

    Reviewed in the United States on November 18, 2024

    Galaxy S23 256GB - Black - Unlocked