Customer reviews for iPhone 12 Pro 128 GB

4.2/5

747 verified reviews in the last 6 months.

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  • A

    Asiah H.

    4.6/5

    Reviewed in the United States on October 30, 2023

    I can say without a shadow of a doubt this new phone has been great. I wanted to upgrade my phone with more storage also Apple was trying to charge me $300 to fix the crack in my screen. I didn’t make sense for me not to try refurbished plus I was getting money back on my phone too. It’s a no brainer. I haven’t any problems with new phone at all. I’ve had the phone now for 2 weeks. Would highly recommend. I got the iPhone 12 Pro with 256GB in Gold in Excellent condition.
    iPhone 12 Pro - Unlocked

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    Purchased on October 15, 2023

  • T

    Talal Z.

    4.8/5

    Reviewed in the United States on November 26, 2023

    The iPhone 12 Pro, I ordered arrived on time as promised. It functioned and looked perfect. But with a notification from Settings that the display and camera were not genuine Apple parts. I guess because it is refurbished but I thought they use Apple parts for refurbishing. Apparently not always. As of yet all wroks perfectly. So no real complaint there though genuine Apple parts would have made it more "genuine"
    iPhone 12 Pro - Unlocked

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    Purchased on November 8, 2023

  • L

    Leighlou B.

    4.5/5

    Reviewed in the United States on April 3, 2024

    I ordered the iPhone 12 Pro in good condition. When I received the phone it looked great with very minor scratches on the screen and barely anything on the body. However, in further inspection I noticed the call speaker to look rough and when I tested the speaker it had a “buzzing” sound. It was obviously not functional as it should be. I also noticed the bottom speaker to have some damage as well. I immediately began the return to fix this issue and they sent me a new phone altogether. The speaker issue was fixed and the phone condition was basically the same as the other. Minor scratches and barely any body damage that I could see. I’m impressed with the customer service and how quick they were to help and send a new one. I do recommend checking the speakers with your refurbished phone before being 100% confident you don’t need to return!
    iPhone 12 Pro - Unlocked

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    Purchased on March 4, 2024

  • R

    Rupa R.

    4.9/5

    Reviewed in the United States on January 15, 2024

    Back Market is so great! It's such a sustainable option for the frivolous technology industry. The back of my old phone was completely smashed up and an 'apple approved' shop quoted me $500 for it to be fixed. I came to Back Market found this phone for $500 and used the smashed phone to trade in. Total cost of a new' refurbished phone was $250. It's a sensible option to trade it in because it can then be made into another shiny new phone again for someone else. I've never bought a phone new, I always just get it from Back Market.
    iPhone 12 Pro - Unlocked

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    Purchased on June 8, 2023

  • M

    Merrilynn O.

    4.8/5

    Reviewed in the United States on December 3, 2023

    I ordered the phone in excellent condition. It arrived quickly and was packaged well. It looks like a new device except it has two small chips on the front by the screen. They are a cosmetic issue. The phone works well. The only issue I’ve had is a couple of time the screen has frozen up and I’ve had to end the program and restart. My buying experience was pleasant and I recommend back market to anyone looking for a refurbished device. I have a small complaint about the speakers. I’m not sure they were thoroughly cleaned. They are muffled during calls and when on speaker phone. I’ve heard it’s not too hard to clean them but haven’t tried yet.
    iPhone 12 Pro - Unlocked

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    Purchased on November 21, 2023

  • A

    Abdulla Z.

    4.6/5

    Reviewed in the United States on December 22, 2023

    I’ve never purchased anything refurbished or anything off backmarket either. Decided to get a 12 Pro in fair condition and this thing looks almost brand new! Battery above 80% and everything works as it should, I’m satisfied :)
    iPhone 12 Pro - Unlocked

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    Purchased on December 17, 2023

  • P

    Peter O.

    4.8/5

    Reviewed in the United States on March 10, 2024

    I’ve never bought refurbished before, and I was extremely happy with it. Everything works perfectly, and the transfer from my old phone was easy. My one complaint is that there is a scratch on the screen camera and it affects the quality a little bit, but other than that would recommend!
    iPhone 12 Pro - Unlocked

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    Purchased on February 23, 2024

  • T

    Tera L.

    4.1/5

    Reviewed in the United States on February 22, 2024

    The first phone that I paid for was supposed to be in excellent condition. It arrived in "fair" condition and was dirty. I did have a great experience with customer service thankfully, and I shipped that one back and then purchased another one. The second phone is much better. However, the top speaker doesn't work. So I can't hear incoming calls unless I'm on speakerphone or in my car connected to bluetooth. I never received a shipping label for my old phone, so I still have it. But now that I've gone through the process of waiting weeks for a new phone twice and then completely wiping my old phone clean, I am not sure that it's worth the process of completely wiping this new phone clean and downloading all of my data into the old phone again. Just to do it all over again. Basically, I am resigned to having a defective phone now because I simply don't have the time or patience for this run around process again. I've learned my lesson, and will probably not shop here again for a phone that I rely on daily. The middle man who receives and refurbishes the phones obviously does not do a thorough job of cleaning, inspecting, and quality control. I did get a pretty nice phone for l ...
    iPhone 12 Pro - Unlocked

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    Purchased on January 22, 2024

  • J

    Jalaya P.

    5/5

    Reviewed in the United States on November 19, 2023

    I bought it in fair condition it came with no scratches or dings on it. The battery heawas at 87% which I was expecting considering it’s a refurbished phone. It’s definitely worth the money. You won’t be disappointed.
    iPhone 12 Pro - Unlocked

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    Purchased on November 3, 2023

  • T

    Tim K.

    4.1/5

    Reviewed in the United States on March 12, 2024

    Phone came and the touch screen was very unresponsive when adding a screen protector. I tried three different companies brands of screen protector’s. Never had an issue before with using a screen protector. Backmarket was allowing me to return the phone and they seem to stand by their warrant so that’s is good of them as a company , but to return the phone and wait for another one isn’t going to work for me under my current circumstances, unfortunately. I’ll use a different provider for refurbished phones for my next purchase
    iPhone 12 Pro - Unlocked

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    Purchased on February 28, 2024