Customer reviews for Refurbished iPhone 12 Pro Silver

Overall rating

3,680 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

  • Accessories

    4.2/5

  • Battery

    3.9/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.3/5

  • Shipping

    4.4/5

Reviews

  • Chirag b T.

    Verified

    Reviewed 6/15/25, United States.

    The iPhone 12 pro is a very good phone, and I thank the black market for sending me a very good phone.

    Condition

    Fair

    Purchased

    5/31/25

  • Luis G.

    Verified

    Reviewed 10/23/25, United States.

    Very impressed. The phone came immaculate. I did select “excellent condition” and it certainly was in excellent condition. Not a scratch, scuff or anything showing this phone had been used. It was my first refurbished purchase ever and you know what? I think I’m going to go refurbished a lot more often. Would highly recommend seller and BackMarket app, fully satisfied and happy with my purchase.

    Condition

    Excellent

    Purchased

    10/4/25

  • Nevil O.

    Verified

    Reviewed 9/24/25, United States.

    The phone arrived so quick, like they took only two days to deliver mine. I was amazed by the condition of the phone. I ordered mine in good condition and it's looking brand new, no dents at all no scratches whatsoever, NONE. BackMarket I can't thank you enough for such an awesome phone. I'm so happy.

    Condition

    Good

    Purchased

    9/4/25

  • Frankie C.

    Verified

    Reviewed 5/16/25, United States.

    Honestly, first time using Backmarket. Already out the box; this phone was in better quality then amazons “premium” refurbished phone. I received a iPhone 12 Pro pacific blue. With dents on the front and a non original screen. The phone I got from back market is absolutely beautiful and better than the Amazon one I received. Although; 2 things to note. That the battery was definitely worse. The one I got from backmarket is at 81% while the one I got from amazing was at 92% One side thing I did notice even though I bought this phone at excellent quality the screen has some minor scratches which I’m not too particularly pleased about. Although, it does have Apple OEM parts. So I can’t really be too worried about it. Been using it for a few days and it’s been solid.

    Condition

    Excellent

    Purchased

    5/12/25

  • Joshua F.

    Verified

    Reviewed 5/14/25, United States.

    Currently using this device. iPhone 12 Pro 128GB Pacific Blue- and i must say how happy and amazed i am with this here spectacle. Tis' an amazing device. Was on a iPhone 11 64GB. Going from that to this is certainly an improvement. I have always really liked the "bar" type iPhone body that Apple makes, similar to the iPhone 4/4S. Have had no issues with said device-can't complain. 88% Battery Health. Condition- Fair. Looks like good condition if not a little better. Awesome. Thx again BackMarket.

    Condition

    Fair

    Purchased

    5/4/25

  • Mykala P.

    Verified

    Reviewed 5/14/25, United States.

    got fair condition but when it arrived you would’ve thought it was brand new 100/10 will be purchasing from here again

    Condition

    Fair

    Purchased

    5/12/25

  • Jennifer C.

    Verified

    Reviewed 11/4/25, United States.

    I am enjoying my "new-to-me" iPhone 12Pro. It came quickly, was packaged securely, and was in perfect condition. The set-up process was very straightforward. My previous iPhone had a home button, so there's been a learning curve, but I'm becoming more comfortable with the differences. It pairs beautifully with my Apple watch (also "new-to-me" via Back Market), so i'm able to be safer and better connected than ever. Back Market's customer service has been excellent throughout every transaction. I highly recommend!

    Condition

    Excellent

    Purchased

    10/18/25

  • Laura R.

    Verified

    Reviewed 2/27/25, United States.

    Wonderful experience- very easy to get the phone and storage capability I wanted at a reasonable price. Feels great to know I got a refurbished device and can prevent the purchase of new technologies when older ones work fine with some TLC! Really glad I found Back Market and I’ll definitely recommend to anyone I know looking for a new device

    Condition

    Good

    Purchased

    2/11/25

  • Michael C.

    Verified

    Reviewed 9/4/25, United States.

    Iphone 12 Pro arrived in a plain white box, iPhone was in flawless condition. Included charging cable was the wrong type, included was a USB type C to type C, this iphone still uses a lighting cable. Setup with my sim card went smooth with no hickups and is working on my carrier without issues. Highly recommend this seller (CSER).

    Condition

    Excellent

    Purchased

    7/31/25

  • Andrew P.

    Verified

    Reviewed 5/13/25, United States.

    The iPhone 12 Pro body is in the expected condition, but more importantly the screen and battery are in perfect condition. I could immediately see the difference in performance from my previous iPhone 11. Since I don't need the latest and greatest devices with the newest features, being able to purchase devices through Back Market makes it hard to justify purchasing a new device fresh out of the box.

    Condition

    Good

    Purchased

    4/22/25