MacPro-LA Inc's customer reviews

3.8/5

9 verified reviews in the last 6 months.

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  • J

    Jiamon W.

    5/5

    Reviewed in the United States on January 23, 2024

    I could not be happier with my results. The approval process was easy-to-use. The selection is awesome and countless ways to customize my MacBook Pro. I was telling all my friends and family about the great ease of use on the website and fast shipping. It's my first time using Back Market and it won't be my last. Thanks for wonderful experience. :)
    MacBook Pro 16" (2019) - QWERTY - English

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    Purchased on January 8, 2024

  • J

    Jen M.

    4.6/5

    Reviewed in the United States on October 1, 2023

    I ordered a 2020 iMac and the experience with shipping/customer service was excellent. I've only had it a few days but so far it's performing per my expectations. I didn't give it a top rating due to it arriving with an aftermarket, corded mouse and keyboard, which was not disclosed in the description and is really disappointing. Even my previous 2012 model iMac uses Bluetooth keyboard/mouse. Sacrificing two USB ports for these is not something I can do. Now I have to spend more $$ to order Bluetooth. This isn't the first time I've ordered from BackMarket and received an item not as described. The previous ended with me sending the item back and having to re-order, which is not ideal. I will say my experience with anyone from BackMarket has been pleasant, timely, and helpful, and I understand descriptions are the responsibility of the individual seller. Perhaps sellers need to double-check their descriptions as it feels deceitful and leaves a resentful haze over the entire experience.
    iMac 27-inch Retina (Mid-2020) Core i7 3.8GHz - SSD 512 GB - 8GB

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    Purchased on September 22, 2023

  • M

    Mike O.

    5/5

    Reviewed in the United States on January 26, 2024

    Excellent representation of product in description. Very satisfied with the purchase of my MacBook. Works as advertised, maybe better. Thanks guys
    MacBook Pro 16" (2019) - QWERTY - English

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    Purchased on December 22, 2023

  • C

    Christopher H.

    4.6/5

    Reviewed in the United States on January 3, 2024

    Very happy with iMac 27, I keep getting updates from Apple. And the machine has been flawless.
    iMac 27-inch Retina (Mid-2019) Core i9 3.6GHz - SSD 512 GB - 128GB

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    Purchased on March 20, 2023

  • W

    Wilbert R.

    4.8/5

    Reviewed in the United States on December 4, 2023

    Very nice, as described. Thank you
    iMac 27-inch Retina (Early 2019) Core i9 3.6GHz - SSD 2 TB - 64GB

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    Purchased on November 4, 2023

  • N

    Ndele M.

    4.5/5

    Reviewed in the United States on January 28, 2024

    I received an iPhone in almost new condition. I would recommend you purchase
    iPhone 12 Pro - Unlocked

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    Purchased on January 1, 2024

  • D

    Diego S.

    1.4/5

    Reviewed in the United States on February 6, 2024

    The item, an IMac 27 2019, supposedly in excellent conditions, arrived with a dent in the bottom and an additional scratch on the screen visible from far more than 8 inches which signals a Fair grade-level condition rather than Excellent. MacPro LA shipped knowingly the item in these conditions. Unfortunately, returning the item is not feasible given my work requirements. Beware that Back Market merely offered a $40 apologies over a $1566 order signaling that they won’t take accountability or hold accountable vendors in their marketplace. Due to my disappointment with the quality expectations and Back Market’s handling of the incident, I will take my business elsewhere.
    iMac 27-inch Retina (Early 2019) Core i9 3.6GHz - SSD 2 TB - 64GB

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    Purchased on January 29, 2024

  • J

    Julian A.

    1/5

    Reviewed in the United States on January 18, 2024

    I ordered an “Excellent” condition 2017 Xeon W-2191b 2.3Ghz 18-core 1TB SSD 32Gb RAM Radeon Pro Vega 64 iMac Pro, exactly as stated in the description , but instead they sent me a Scuffed up 8-core base model iMac Pro with the all of the lowest specs possible, and with blown speakers, when I called to tell them that they sent me the wrong thing, their response was “ we never even had the model you ordered in stock but how about you try this one out and and tell us if you want to keep it, we are sure you’ll enjoy it” So I returned it immediately and they did nothing to try and make things right. This was the first, and the last time I’ll ever order from this trash site. BE CAREFUL WHEN ORDERING FROM BACKMARKET, THEY DO NOT FOLLOW THEIR OWN PROTOCOLS AND THEY ABSOLUTELY DO NOT VALUE THEIR CUSTOMERS. THEY HAVE NOT ATTEMPTED TO DO ANYTHING TO AT LEAST TRY AND MAKE THINGS RIGHT FOR ME AND DO NOT VALUE MY BUSINESS.
    iMac Pro 27-inch Retina (Late 2017) Xeon W 2.3GHz - SSD 1 TB - 32GB

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