MacPro-LA Inc

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 3 years

Based in United States

Overall rating

90 verified reviews

Rating details

  • Battery

    4.2/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.4/5

  • Accessories

    4.2/5

  • Packaging

    4.4/5

  • Overall performance

    4.4/5

  • Appearance

    4.3/5

Reviews

  • Erick D.

    Verified purchase

    Reviewed 2/18/26, United States.

    The laptop arrived in great condition. A few nicks here and there but that was expected and nothing that concerns me. The battery life is still at 92% capacity and it runs great. This is my second laptop from Back Market and I have not been disappointed. Would definitely recommend buying from them.

    Condition

    Excellent

    Purchased

    2/13/26

  • Stephen H.

    Verified purchase

    Reviewed 8/20/24, United States.

    I had a great experience using back market. Pricing was very fair on the Mac I bought and delivery was quicker than anticipated. Not only that but the kind people at back market upgraded my storage from 1 to 2 tb for free!

    Condition

    Fair

    Purchased

    8/8/24

  • Christopher F.

    Verified purchase

    Reviewed 5/19/26, United States.

    Got an M3 Max MacBook Pro in Excellent condition and honestly, it arrived looking "like new." Battery life is phenomenal, no damage or signs of use to the body or screen, and runs perfectly! Been using it for several weeks now and am super happy with it. Would recommend this seller highly!

    Condition

    Excellent

    Purchased

    4/30/26

  • Delila C.

    Verified purchase

    Reviewed 7/19/26, United States.

    The device was shipped quickly and arrived right in time. The device came carefully wrapped and in perfect condition. It looked brand new. I appreciated the new charging cords. I would highly recommend using this site for a computer.

    Condition

    Excellent

    Purchased

    7/8/26

  • Ross C.

    Verified purchase

    Reviewed 4/1/25, United States.

    Easy, transparent, fast, and trustworthy. It took me a few minutes to find a MacBook Air that I wanted and get a trade-in quote. Price was solid and much easier than buying and selling separately. 15" black air came and looks sleek and runs cool. Mailed back my old laptop and got the full refund as quoted. Pleasurable experience!

    Condition

    Excellent

    Purchased

    3/13/25

  • Richard R.

    Verified purchase

    Reviewed 3/23/25, United States.

    I couldn’t be happier with my purchase. It arrived two days sooner than promised, with 1 year AppleCare. I even was upgraded for free to a much larger SSD! The computer is in perfect condition.

    Condition

    Excellent

    Purchased

    3/7/25

  • Rae S.

    Verified purchase

    Reviewed 3/10/25, United States.

    This is the second time that I've bought a computer from back market. You need to know what's best for your needs. I didn't do my research well enough the first time BUT! that is not on Back Market. I am super happy with my new purchase. And last time, I was too. I got a computer that didn't work and literally I had a replacement in 3 days. It was amazing. Everything went really smoothly this time. They answered quickly when I had questions about getting my trade in sorted out. And I know that my previous computer will find a new home and not wind up adding to the pollution of the planet! This is way better than buying anything new! And you seriously can't tell that it isn't! I intend to continue to buy tech here when I need it.

    Condition

    Fair

    Purchased

    2/25/25

  • Shaun A.

    Verified purchase

    Reviewed 4/2/26, United States.

    I purchased a MacBook Pro listed in Excellent condition with a 32-core GPU, but received a device that did not match either claim. The laptop arrived dirty with visible marks/scratches on the screen that could not be cleaned: this is not a “flawless” or Excellent-condition display, now was it 'expertly clearned'. More importantly, the unit shipped was a 24-core GPU model, not the 32-core model I paid for. As someone doing photo and video work, this difference matters. MacPro-LA Inc could not provide the correct model and offered only a 10% refund, which barely reflects the actual price gap between these configurations. The resolution felt like a "take-it-or-leave-it" option rather than a proper fix to a mistake on their part causing an unsatisfactory customer experience. Overall, disappointing experience, and I would avoid this refurbisher.

    Condition

    Excellent

    Purchased

    3/18/26

  • Michael T.

    Verified purchase

    Reviewed 3/13/25, United States.

    Mac looks like new, not a scratch on it. Nice that they provided a free upgrade, too. Ordered a 16GB RAM model, but received a 24GB RAM one instead. I doubt you would ever get a free upgrade like this anywhere else!

    Condition

    Excellent

    Purchased

    2/24/25

  • Hussein E.

    Verified purchase

    Reviewed 5/11/24, United States.

    OUTSTANDING support. I misread the video card location and therefore video card model #, and promptly returned he item. The seller was very patient and explained that although the "About This Mac" selection from the apple logo window shows a video card model it does not show the other which is what was advertised. I stood corrected but had moved on to an interest in a higher model . Back Market was extraordinarily kind given the circumstance and even provided compensation for the troubles. If this company maintains the standard of ethics and commitment to product quality as well as service quality, they will lasta long long time in a world full of greed. Nice work everyone!! :-)

    Condition

    Excellent

    Purchased

    4/26/24

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Legal address

MacPro-LA Inc1947 North Cahuenga BoulevardLos Angeles 90068United States

Seller's country of origin

United States