Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

6,400 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.2/5

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Overall performance

    4/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Mark F.

    Verified purchase

    Reviewed 11/24/24, United States.

    So far so good. Received phone, transferred from old phone and it has not given me any problems so far. Old phone was also purchased from Back Market and it gave great service for years as well. only replaced it because it would no longer update to a newer version of Android.

    Galaxy Note20 5G 128GB - Bronze - Unlocked

    Condition

    Good

    Purchased

    11/9/24

  • Krisha B.

    Verified purchase

    Reviewed 11/15/24, United States.

    This phone is wonderful! I switched from Apple to android and bought the perfect product! I love how easy itisto use this Galaxy! The experience with BackMarket has been amazing! 5 stars on the phone and the site (app)!

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    10/29/24

  • Rachel K.

    Verified purchase

    Reviewed 11/2/23, United States.

    My phone works excellent just as promised. Looks brand new can't tell it was a refurbished phone. It was a gift for my son. He loves it. I will be using back market again in the near future. Thank you so much 💕

    Galaxy Note10+ 256GB - Black - Unlocked

    Condition

    Good

    Purchased

    10/18/23

  • Ben Z.

    Verified purchase

    Reviewed 5/11/25, United States.

    I thought that the phone was in excellent condition. There was literally no scratches or anything on the back and there were none on the screen. I will definitely recommend back market and shop with you again

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    4/24/25

  • Richard G.

    Verified purchase

    Reviewed 3/24/25, United States.

    I'm of the age when way back many households lacked even a home phone. Smart phones were science fiction. So for me - even now - such phones are amazing. It took me a while to even think about getting one - turned out to be a 7+ very convenient once figured out. Back market eased me into a replacement and I settled on a 14. The process was low key, comfortable and very informative - I was not in any way "threatened" by this much newer model. Back Market did a terrific job. Regarding the phone itself - well that took some getting used to but Back Market had prepared me thanks to various articles and information. Great company and service

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    3/7/25

  • Melody S.

    Verified purchase

    Reviewed 11/25/24, United States.

    got the phone quickly, it was well packaged and in good shape. setting it up was relatively easy, all things considered. I recommend Back Market for refurbished phones.

    iPhone 12 Pro 256GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    11/11/24

  • Seidel W.

    Verified purchase

    Reviewed 10/20/23, United States.

    I’m proud to say that back market is a trustworthy company. I purchased IPhone XR unlocked (Fair condition) and the product actually arrived in excellent condition. Thank you back market for a great service.

    iPhone XR 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    10/7/23

  • Breanne W.

    Verified purchase

    Reviewed 12/29/24, United States.

    My phone was delivered fast like a NASCAR! It was the exact phone I picked off the website. It came with a screensaver, plug in charger, & the wire to charge the phone. I'm very satisfied with it so far. I know that if & when I'm ready for an upgrade I know where to go.....BackMarket.

    Galaxy Z Flip4 256GB - Dark Purple - Unlocked

    Condition

    Good

    Purchased

    12/13/24

  • Nelson G.

    Verified purchase

    Reviewed 10/15/23, United States.

    I have own the galaxy s10 since it came out few years back, it's one of the few Samsung phones that supports SD cards, my previous one was damaged and I didn't see my self using a different phone, Thanks to some friends that recommended me to backmarket, I ordered the same phone and I gotta said that it exceeded my expectations and I'm happy with the item, it came in excellent conditions and it works as new like my previous one straight out of the box, I will returning to this site for future needs, thank you!! Nelson

    Galaxy S10 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    10/5/23

  • Shelbie B.

    Verified purchase

    Reviewed 5/15/25, United States.

    I was super scared to drop so much money on a website I've never used before but THANK GOD. It was so much better than buying a phone brand new and honestly the benefits are kind of great. I have insurance on my phone for a fraction of the price, delivery was faster than expected, the phone is in great condition even though it is a 1/3 of the price. Not to mention if I didn't enjoy the phone, I could simply return it within 30 days and receive my money back! It's honestly the perfect and only option for me anymore. Hands down! 😉

    Galaxy Z Flip5 256GB - Gray - Unlocked

    Condition

    Good

    Purchased

    1/28/25

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