• Installment plans
  • Free 30-day returns
  • Free standard shipping
  • 1-year warranty

Verified customer reviews for Refurbished iPhone 12 32 GB

4.1/5

489 verified reviews in the last 6 months.

4-5 stars
65%
3-4 stars
18%
2-3 stars
11%
1-2 stars
6%
M

Michael M.

4.8/5

Reviewed in the United States on January 17, 2023

The iPhone 11 Pro Max was purchased for my son, who had high expectations for his first phone. When we unboxed the phone, my first thought was how new it looked. No scratches or marks on the screen or metal casing of the phone itself. If it had come in Apple packaging, there would have been no way to tell that it was not brand new. The only issue I had was with the health of the battery. I immediately checked the maximum capacity of the battery and it showed 90%. With how active young people are on their phones, I was hoping to start as close to 100% capacity as possible, but with the phone being refurbished, it was understandable. I will definitely be ordering more products from BackMarket.
iPhone 11 Pro Max

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging

Shipping

 

Purchased on December 31, 2022

K

Kirill S.

4.9/5

Reviewed in the United States on February 11, 2023

All great, order arrived in 2 days, was sceptical buying refurbished, but after reading reviews decided to try. Purchased iPhone 11 Pro Max in excellent condition and came like new. Battery at 80% as guaranteed, but can always be replaced if needed. Thank you to the previous owner for taking care of the phone and backmarket for the service!
iPhone 11 Pro Max

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging

Shipping

 

Purchased on February 7, 2023

J

Jesse M.

4.8/5

Reviewed in the United States on January 12, 2023

Once again, our dealing with BackMarket was smooth and quick. My lady really likes her refurbished 11 pro max, great battery life, awesome picture quality with a ton of storage. We'll continue to support this company.
iPhone 11 Pro Max

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging

Shipping

 

Purchased on December 12, 2022

E

Edreick C.

4.9/5

Reviewed in the United States on January 29, 2023

I did choose the Excellent Condition and I can say the only thing the only tiny little detail is that was I was expecting a bit better battery like 97% or higher and the battery health was at 95% which is still great and works and charges fast no problems with my phone whatsoever. Shipping was fast, Back Markey stayed true to their word, but was importantly the refurbisher if my device stayed very true to their word, phone was unlocked, in extremely great condition, if I didn’t know better I’d say it was brand new, it was neatly and professionally packaged and did include a charging cord, highly recommended buying from this seller and using Back Market.
iPhone 11 Pro Max

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging

Shipping

 

Purchased on January 19, 2023

D

Divine M.

5/5

Reviewed in the United States on April 22, 2023

I have been regular in buying phones from backmarket because I get quality refurbish phones that are like new. I must say backmarket have been my primary site for electronics couple with 12 months warrantee. I love the phones I get though not for me always but I buy it for my family members both here and abroad. Their prices are phenomena. So far, it is working good to me
iPhone 11 Pro Max

Overall performance

Appearance

Accessories

Battery

Lens & Camera

Packaging

Shipping

 

Purchased on March 13, 2023

See all reviews