On a surface level, this was fantastic. No issues, the phone arrived in amazing condition and fast too. Came charged with over half battery, and a charger was even thrown in. I am thoroughly impressed and am for sure going to use the service more. One thing to be aware of though about this specific 5G phone, is that it doesn't actually have the capacity to keep up with 5G Networks today, and thus cannot actually do 5G. It will still connect to 4G LTE networks all the same, and the phone is for sure an upgrade from the S9 series, but if you're buying it for 5G, as I was, you'll have to reconsider.