Reviewed in United States on November 15, 2022
I am a real person who recently lost my iPhone 8 9while out horseback riding0. I got sticker shock with new iPhones so I started shopping around. I found allot of sketchy resellers and then I found Back Market.
I was still skeptical about ordering a replacement / reconditioned phone from this company. However, based on the possible price savings, I decided to risk it ("risk and reward"). I figured, worst case I would add 25% to the cost of a new phone, best case I would save 75% over the cost of a new phone. Well worth the risk, in my opinion.
I placed the order and was very pleased. I got my new phone quickly and everything worked as promised.
Within a short time, however, the battery stopped charging in the phone. I contacted BackMarket and they promptly sent me a return label to send the phone in for repair. Unfortunalty the phone could not be repaired so Back Market gave me a full refund,, without having to be asked. I was hoping to get the phone back but, my money back in the next best thing.
I would highly recommend BackMarket to anyone, based on my experience.
Packaging and cleanliness
Purchased on the October 13, 2022