Verified customer reviews for Refurbished iPhone 12 Pro Graphite
4/5
812 verified reviews in the last 6 months.
4-5 stars
65%
3-4 stars
18%
2-3 stars
12%
1-2 stars
5%
O
Olayemi O.
4.4/5
Reviewed in the United States on April 16, 2023
Well well....it wasn't as bad as the reviews I read here. It's my first time getting a used phone and was skeptical about it with all the reviews I read. Anyways I got my Iphone 12 pro in good condition and I feel the excellent condition can't be better off... It looks like it has just been used for a month or so. It's so clean but has very small invisible scratch on the screen. Just 2 or 3, invisible like you have to look deeply before you can even see it. The battery capacity is 86%, I read reviews where someone said they got excellent condition at 86 or 84% capacity. I ordered 256gb and it was exactly what I got. The speaker is good, camera on point... No issues for now. I'm observing it though for the 30days ultimatum. And yeah it has some phone case dirt mark at the sides which I'm sure would not matter when I get a case for it. Amazon sells Iphone 12 pro refurbished for more than a $650 and I got it here on back market for $545 including the $25 student discount. Delivery was so fast. It wasn't upto 48hrs and I had to put my signature for receiving.
Reviewed in the United States on December 27, 2022
I got this phone as a Christmas present (knowing it was refurbished, I helped pick it out) and it has been working excellently! Bill + Ted would be most proud of it. The camera is amazing, the screen was in perfect condition, battery life is great- if someone else used my phone, they would never know it was refurbished. Happy to save (my parent’s) money and help reduce electronic waste on the planet. :) will definitely be getting future phones from here!
Really great phone! Thoroughly love it & all it's features. I will always be a loyal Back Market regular, as this is now my third purchase and I have been super happy with everything I've gotten. Plus, it is refurbished tech, which is a win in my book. If you're thinking about getting a refurbished phone or gadget off of BackMarket, I highly recommend!
Reviewed in the United States on December 29, 2022
I know it's not Back Market that's refurbishing and selling these. But I bought 3 iPhone 12 128gb good condition in the last month. The first one I forgot I had an account and bought it with my other email, they were out of stock and I had to wait to be refunded.
I got into my original account and ordered one through backmarket from certified direct, good condition. It has a 2-3" scratch across the screen. I returned it and waited to get refunded to buy the 3rd one, which was more expensive each time for the same thing.
3rd one was in better condition but had some scratch marks on the screen which is not what is classified as good condition, which I paid for, so I returned that one.
4th one I bought was a iphone12 pro and I selected excellent condition. it looks good, has 87% battery life. Finally I am happy, this was a gift I was giving for christmas.
If back market is going to classify 'good condition' with not having scratches on the screen, the refurbishers need to keep that level of quality, not send something thats fair quality when you pay for good quality.
I bought my daughter a iPad last year and it was great, perfect experience. I told everyone how great back market is ...
Phone looks great and operates great, but the battery life is not what was expected. When looking at the battery health in the battery settings it is at 84%. The battery charge through the day is alright but not the greatest and dies quicker on other days sometimes. My wife who has had a refurbished IPhone 11 for almost a year and a half now, has a battery health of 85% and can use her phone for work and all other personal uses and her phone has no problem with charge through the whole day, every day. So battery, not as good as expecting and the reason I needed a new phone anyways, is better then my old one but not as good as I was expecting/wanting. Again, phone and everything else works great though but disappointing on the battery.