Customer reviews

4.4/5

3,124 verified reviews in the last 6 months.

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  • H

    Hailey H.

    Purchased on June 13, 2024

    5/5

    I am a tried and true apple user. This is my 5th Mac computer! I'm very big on researching computers before I buy them, and I typically stick to trusted sites like BestBuy or Apple itself. However, I decided to search through some reddit comments that suggested trying to find a MacBook through another store that sells refurbished/used electronics. I'm very skeptical of being scammed or receiving something that won't work properly and then getting stuck with a hefty bill. That's when I found Back Market. I read through the reviews and saw that almost everyone was satisfied. We already have a MacBook Pro 2019 edition, and my husband and I both love it so I knew which model I wanted to order. I saw that people said they ordered one in fair condition and when they received it it was in perfect condition, so I decided to order the good condition MacBook and if I felt like it wasn't in the condition I wanted, I would just return it and pay more for the excellent condition price. I am SO glad I ordered it through 'good' because it really is in perfect condition and clean too! So far, it is working/running the way that it should. Definitely will be ordering all of my electronics from here ...

    Reviewed in the United States on July 1, 2024

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB - SSD 1024GB
  • C

    Cooper S.

    Purchased on May 17, 2024

    5/5

    Very happy with my purchase. Refurbished is the way to go. This is my second buy from here. First was an iPad. So I knew where to go when I needed a MacBook Pro. This is probably the smartest thing I have done with my money.

    Reviewed in the United States on July 1, 2024

    MacBook Pro Retina 15.4-inch (2018) - Core i9 - 32GB - SSD 1024GB
  • M

    Mynique W.

    Purchased on December 20, 2022

    4.8/5

    I bought this refurbished Macbook Air on Christmas Eve two years ago and it is still working. I'm so happy with this purchase. I give a 4/5 rating due to the cosmetic scratches that don't affect performance but are an eyesore no question.

    Reviewed in the United States on March 11, 2024

    MacBook Air 11.6-inch (2015) - Core i5 - 4GB - SSD 128GB
  • S

    Shaun L.

    Purchased on February 2, 2024

    5/5

    I bought this Macbook Air for my daughter in university. After a brief adjustment period of going from PC world to a Mac, she is very happy with it. It has been refurbished to as close as new as possible. It is clean and does not show it's age (2017). It more than suits her needs for school. It came as described and the price was great. A very good used Mac!

    Reviewed in the United States on March 7, 2024

    MacBook Air 13.3-inch (2017) - Core i5 - 8GB - SSD 128GB
  • C

    Chris M.

    Purchased on January 25, 2024

    4.8/5

    Super fast shipping! Had it at my house within 3 days. The MacBook Pro was packaged perfectly. It looks brand new and performs flawlessly. Saved about a 1/3 of the cost going with a refurbished MacBook Pro over a brand new one.

    Reviewed in the United States on February 7, 2024

    MacBook Pro Retina 13.3-inch (2020) - Core i5 - 16GB - SSD 512GB
  • D

    Dickson L.

    Purchased on January 9, 2024

    5/5

    I purchased this MacBook Pro for a Veteran’s family. He is overcoming some trauma and has two teenage children, one of whom has Chikdhood Arthritis. They are precocious and driven toward the sciences. They are doing extraordinary projects using multimedia. The MacBook Pro was a perfect choice. The smile on their faces was incredible. Thank you for making these young people’s lives a celebration of life. The refurbishment made all of this possible. Well done!

    Reviewed in the United States on January 29, 2024

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB - SSD 512GB
  • A

    Arzn M.

    Purchased on March 16, 2024

    5/5

    i ordered the macbook pro and then i did my research.... i know im stupid! i got scared because a lot of reviews about back market is quite bad, but i had 1 small hope because of a post on reddit. someone said that the item they recieved from Omaha Blue was really good and there were some people who supported the claim. I got lucky im still anxious about ordering from black market but i think im pretty confident about the item im about to buy if Omaha Blue is the refurbisher. My only complain about the item is that the condition is actually better if the laptop was wiped down and cleaned lol so far the macbook works perfectly!

    Reviewed in the United States on July 1, 2024

    MacBook Pro Retina 15.4-inch (2019) - Core i9 - 32GB - SSD 512GB
  • H

    Hollie W.

    Purchased on January 17, 2024

    5/5

    This is my second laptop purchase from Back Market. My first MacBook Pro lasted me six years - and could have lasted longer had I been able to continue updating my OS (obviously a Mac problem, not a BM problem). I love my new laptop. It looks great and functions smoothly so far (I've had it for a few weeks). One concern that's hopefully nothing is that the laptop can get hot to touch. I know that the best way to make your tech last is to prevent it from overheating. It's difficult to tell if this is just how this laptop was made with the i9 processor or if the heat has to do with its refurbishing. It's something I'm keeping my eye on. Other than that, I'm super happy with my purchase.

    Reviewed in the United States on February 5, 2024

    MacBook Pro Retina 16-inch (2019) - Core i9 - 32GB - SSD 512GB
  • W

    Wendee M.

    Purchased on May 7, 2024

    5/5

    The MacBook Pro 16” (M2, 2023) that I received is indistinguishable from a new MacBook. The seller did an excellent job with clean up, provided appropriate charging blocks and cables, and took care to ensure the machine was ready for me to simply connect my Apple ID and make the magic happen. Huge kudos to the seller & BackMarket for brining me a refurbished product that’ll last for years & meet the needs of my business.

    Reviewed in the United States on July 1, 2024

    MacBook Pro (2023) 16.2-inch - Apple M2 Pro 12-core and 19-core GPU - 16GB RAM - SSD 512GB
  • F

    Frak N.

    Purchased on January 26, 2024

    5/5

    I'm very happy with my purchase. The MacBook Pro I got was flawless and exactly as described. The whole process was seamless and swift and actually arrived much sooner than the original estimate which was a very pleasant surprise. The spec I got was quite high and the only other place I found with a similar spec was on Apple's own refurbished section but that was significantly more expensive (by about $1000) I would definitely shop BackMarket again if I was looking for a similar device or phone.

    Reviewed in the United States on February 11, 2024

    MacBook Pro (2021) 16.2-inch - Apple M1 Max 10-core and 32-core GPU - 64GB RAM - SSD 1000GB