Customer reviews for iPad Pro

4.5/5

2,516 verified reviews in the last 6 months.

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  • W

    Wilson M.

    5/5

    Reviewed in the United States on February 29, 2024

    I bought a refurbished iPad mini 2021 from Back Market and I am very impressed with the quality and service. The iPad was labeled good condition but it looked brand new with no scratches or dents. It also came with AppleCare until October, which is a nice bonus. The only issue I had was that the vendor sent me the wrong cable, but they quickly resolved it and sent me the correct one in less than a week. The customer service was friendly and helpful. I am very happy with my purchase and I would definitely buy from Back Market again. Highly recommended!
    iPad mini (2021) - Wi-Fi + GSM/CDMA + 5G

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    Purchased on February 19, 2024

  • R

    Richard W.

    4.5/5

    Reviewed in the United States on January 14, 2024

    Everything is good with the iPad Pro 12.9. It’s exactly as advertised. A little weird it came just in a padded sleeve with a cheap charge cable, but can’t say it’s defective or anything. Just a little weird as I’m used to buying refurbished from Apple where it arrives as good as new in a box with all accessories. But I didn’t pay that much higher cost, so nothing bad to say about it.
    iPad Pro 12.9 (2021) - Wi-Fi

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    Purchased on January 2, 2024

  • C

    Chris B.

    4.4/5

    Reviewed in the United States on March 6, 2024

    My experience with Back Market has been great but whoever the actual refurbisher/seller was for my iPad I'm not happy with. This is my third purchase from Back Market and my worst experience although it wasn't totally bad since the iPad is working and the imperfections are hidden by the case. I thought I ordered excellent condition (haven't checked my invoice yet to verify) and was disappointed in getting a very good condition iPad. Looking at it, I wouldn't call it very good condition. It's very noticeable that the screen had been removed. It has nicks all around the edges of the screen from being removed and some glue showing where they reassembled it. The case I put it in hides the imperfections. I also experienced difficulties setting it up, but it is working the way I want it now. I was very pleased with the other two purchases I made, an apple watch and a gen 8 iPad like this one; both for my wife, this one was for me. I don't have a problem with refurbished and would order from Back Market again.
    iPad 10.2 (2020) - WiFi

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    Purchased on February 20, 2024

  • A

    Arin G.

    4.5/5

    Reviewed in the United States on March 19, 2024

    I bought a phone from Back Market a while back and I've come here for newer devices ever since! I recently bought an iPad 10.5 and it arrived quickly with no apparent scratches or marks. I would've bought an apple pencil from here as well, but it was surpringly cheaper to get one refurbished directly from Apple's
    iPad Pro 10.5 (2017) - Wi-Fi + GSM/CDMA + LTE

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    Purchased on February 12, 2024

  • L

    Leslie P.

    5/5

    Reviewed in the United States on October 26, 2023

    Arrived on time, in original packaging. If someone was to buy the iPad for me as a gift I would not be able to tell it was refurbished. I have had many new apple products and this was exactly how you would expect to experience from a brand new iPad. Impressive.BackMarket has won my future business 📱💻🖥️
    iPad Air (2014) - Wi-Fi

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    Purchased on November 11, 2021

  • L

    Latica J.

    5/5

    Reviewed in the United States on November 13, 2023

    I took a chance on ordering a refurbished iPad really not knowing what to expect but I’m so glad that I did. The quality of the IPad exceeded my expectations. I love it. The shipping was super fast as well. I bought it for entertainment on flights & it arrived just in time for my trip to Jamaica. I definitely will be purchasing again soon.
    iPad 9.7 (2017) - Wi-Fi

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    Purchased on October 30, 2023

  • K

    Kaliste B.

    4.6/5

    Reviewed in the United States on January 11, 2024

    Great refurbished iPads! Minimal scratches on the back. Screen was perfect. I know this is probably normal for used devices, but the battery seems to charge slowly. Good thing is, they don’t die fast! Great prices. I got 2 iPad 5th gen for my small boys. They play games, watch you tube, etc. no glitches or anything.
    iPad 9.7 (2017) - Wi-Fi

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    Purchased on December 11, 2023

  • S

    Sally D.

    4.5/5

    Reviewed in the United States on October 9, 2023

    I opened the box and the iPad looked brand new. No scratches or dents anywhere which I was shocked about because I only bought the “good” condition one. It works perfectly fine. The only issue is that the battery does go down kinda fast. I would say it last a good 3-4 hrs with continuous use before the battery goes all the way down. Honestly expected it tho because it is a refurbished product so it’s not a problem for me. Honestly really love my iPad and don’t regret getting it from backmarket.
    iPad Pro 11 (2018) - Wi-Fi

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    Purchased on September 21, 2023

  • U

    Uyen L.

    4.1/5

    Reviewed in the United States on December 20, 2023

    This was such a nice iPad Pro 12.9 with no scratches or problems. Been using it over 1.5 years now and still loving it. It was my first time buying a refurbished item so I was nervous but BackMarket made it so easy to sort through the items available. Highly recommended!
    iPad Pro 12.9 (2020) - Wi-Fi

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    Purchased on April 5, 2022

  • C

    Cassandra P.

    4/5

    Reviewed in the United States on December 4, 2023

    Very fast shipping which was amazing for someone very impatient like me. However I ordered excellent condition. There are a lot of small scratches on the screen which I expected because it’s refurbished but I did expect basically brand new since I paid for excellent condition. All in all though the iPad seems to work great so far so no major complaints.
    iPad mini (2019) - Wi-Fi

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    Purchased on November 30, 2023

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