1,114 verified reviews in the last 12 months.
Talal Z.
Purchased on November 8, 2023
The iPhone 12 Pro, I ordered arrived on time as promised. It functioned and looked perfect. But with a notification from Settings that the display and camera were not genuine Apple parts. I guess because it is refurbished but I thought they use Apple parts for refurbishing. Apparently not always. As of yet all wroks perfectly. So no real complaint there though genuine Apple parts would have made it more "genuine"
Reviewed in the United States on November 26, 2023
iPhone 12 Pro 256GB - Graphite - UnlockedDawndie S.
Purchased on July 9, 2024
This is my first time ever buying a refurbished iPhone from Back Market and my experience has been very wonderful! I ordered my iPhone 12 Pro (upgrade from the iPhone 12, always wanted a Pro just couldn’t afford one, until now) on 9th of July and just received it today 11th of July, super fast shipping and delivery! So far the phone is amazing. Just got it set up and ready to go. I got it in excellent condition and it truly is in excellent condition, I only seen one little mark on it! It came from Wireless Source from Back Market and they did amazing service, they even put a screen protector on it for me! I am truly impressed and very happy with my purchase and will definitely do another one when I need to upgrade to a new phone! Oh and the only thing is that the battery health is only 76%, wish it was more, but it is a used/refurbished phone. Thank you so very much!
Reviewed in the United States on October 1, 2024
iPhone 12 Pro 128GB - Graphite - UnlockedElinah M.
Purchased on May 1, 2024
I finally received my phone all the way in Kenya. I bought iPhone 12 Pro in excellent condition and I love it. The phone exceeds the expectations I had as I was skeptical about a refurbished phone. I had an issue with my shipping address and the customer service was awesome and I was given a promo code for the inconvenience. I am a happy client.Thank you!
Reviewed in the United States on July 1, 2024
iPhone 12 Pro 128GB - Graphite - UnlockedLeighlou B.
Purchased on March 5, 2024
I ordered the iPhone 12 Pro in good condition. When I received the phone it looked great with very minor scratches on the screen and barely anything on the body. However, in further inspection I noticed the call speaker to look rough and when I tested the speaker it had a “buzzing” sound. It was obviously not functional as it should be. I also noticed the bottom speaker to have some damage as well. I immediately began the return to fix this issue and they sent me a new phone altogether. The speaker issue was fixed and the phone condition was basically the same as the other. Minor scratches and barely any body damage that I could see. I’m impressed with the customer service and how quick they were to help and send a new one. I do recommend checking the speakers with your refurbished phone before being 100% confident you don’t need to return!
Reviewed in the United States on July 1, 2024
iPhone 12 Pro 128GB - Graphite - UnlockedMichael F.
Purchased on September 25, 2024
Ordered phone with 90% battery and an aftermarket battery was installed with out telling me so now battery health won’t display. Had I known that I would have just had Apple do it and not paid extra for an aftermarket battery. Not fair to customer to do bait and switch like that. Thought I was getting iPhone with original battery over 90 percent left. So buyers beware. You can’t even call to ask these questions. At least you have 30 days return policy but what a hassle. Next time I’ll just get Apple refurbished and avoid the hassle.
Reviewed in the United States on September 29, 2024
iPhone 12 Pro 512GB - Graphite - UnlockedChisomo K.
Purchased on October 3, 2024
It's my Second time ordering refurbished and I'm happy with my purchase and experience! The phone exceeds expectations and so far no issues. Only had the "Display not recognised" message, but other than that its works immaculately. Tracking was easy to follow and it arrived on time
Reviewed in the United States on October 21, 2024
iPhone 12 Pro 128GB - Graphite - UnlockedMiriam N.
Purchased on January 30, 2024
The shipping was fast and my phone is in great condition, overall had a good experience buying from here and will again! Buying refurbished is amazing for the planet, so don't hesitate to buy from here!
Reviewed in the United States on August 23, 2024
iPhone 12 Pro 128GB - Graphite - UnlockedLanden W.
Purchased on July 19, 2024
I was very hesitant about this being a good phone for the price but it is vary surprising I ordered it in fair condition and it has no visible damage at all it held up way past my expectations would definitely recommend if you want a good phone for a good price and the battery life is at 86% but that’s to be expected form a refurbished phone but love it would 100% recommend
Reviewed in the United States on September 30, 2024
iPhone 12 Pro 128GB - Graphite - UnlockedHannah G.
Purchased on May 15, 2024
Second time ordering refurbished and happy with my experience! I had the XR for 2 years before I decided to upgrade to the 12 pro max day 1 and so far no issues Tracking is easy to follow and arrived on time
Reviewed in the United States on July 1, 2024
iPhone 12 Pro 128GB - Pacific Blue - UnlockedNicole S.
Purchased on April 27, 2024
This is most satisfactory risk I have ever taken. I purchased the iphone 12Pro in Excellent condition. Came with no scratches on the screen or even the back, no scratches on camera, . Speakers are in perfect condition when playing music. Looks literally brand new, can't tell its refurbished. Battery health 82%, but I am still satisfied with it as it is. On that note, I am also an international shopper, i.e I am from Nairobi, so this was a real risk, so happy with my purchase.
Reviewed in the United States on July 1, 2024
iPhone 12 Pro 128GB - Pacific Blue - Unlocked