5,164 verified reviews in the last 24 months.
Chelsea L.
Purchased on April 25, 2025
Verified purchaseI was hesitant with purchasing a refurbished unlocked phone but once I received it no damage looked great! And it was able to activate. I am very pleased with my purchase and would recommend and buy from here again!
Reviewed in the United States on April 29, 2025
iPhone 13 256GB - Pink - UnlockedCaritta P.
Purchased on March 21, 2025
Verified purchaseI just want to say THANK YOU to the seller!!!!! I’ve been shopping around doing research on refurbished phones. This is the place to go!!! I bought 2 iphone13. One from another seller since my son wanted a different color. They have 4 options when choosing a device. Fair, good, excellent and premium. I ordered in good condition and received it in EXCELLENT condition!! Arrived in 2 days. There were no flaws that I could physically see. Hopefully internally is just as good. I will be getting my upgrades from here on out instead of paying full price for a brand new one.
Reviewed in the United States on March 26, 2025
iPhone 13 128GB - Pink - UnlockedDestiny R.
Purchased on September 24, 2024
Verified purchaseThe phone works great! This is my 3rd time receiving a iphone from here & I always am pleased. On my last iphone 11 pro max only thing was that only one side of my volume speaker at the bottom had a sound but the other sound was quiet, but it was definitely still loud. Now I have the iphone 13 mini & I love it 100% it also has long battery life than my other 2 iphones that i’ve received. Next i’ll be ordering the iphone 13 Pro Max
Reviewed in the United States on October 1, 2024
iPhone 13 mini 128GB - Pink - UnlockedMaura C.
Purchased on May 23, 2025
Verified purchaseThe refurbished iPhone 13 is great so far! The setup process was pretty easy, and everything’s working as expected. One small thing—this won’t affect my rating, but it’s worth mentioning: the mail-in kit for sending back my old phone for trade-in took a long time to arrive. I was getting close to the trade-in deadline, so I ended up using the packaging from the new phone instead. Aside from that, everything went smoothly.
Reviewed in the United States on June 12, 2025
iPhone 13 128GB - Blue - UnlockedSaskaye W.
Purchased on May 21, 2025
Verified purchaseI recently purchased an iPhone 13 from Back Market in “good” condition, and I have to say, I’m pleasantly surprised by how great it turned out. The phone itself is super clean, with just a tiny scratch that's barely noticeable, it doesn’t affect the look or usability at all. The battery percentage came at 91%, which is pretty solid for a refurbished device. It holds charge well, and I haven’t experienced any issues with battery life. Performance-wise, the phone runs smoothly, with no glitches or unexpected lag. Everything from Face ID to the camera works perfectly, making it feel almost like a brand-new device. Overall, Back Market delivered exactly what was promised. If you're considering buying a refurbished phone, I’d definitely recommend giving them a shot, you can get great quality for a reasonable price. And it was delivered in 2 days!!
Reviewed in the United States on June 1, 2025
iPhone 13 128GB - Red - UnlockedDaniel M.
Purchased on May 3, 2025
Verified purchaseI received my iPhone 13 today in Nairobi, Kenya, and I must say, it has exceeded my expectations! The condition of the phone is superb—practically like new—and it was delivered right on time. The performance, design, and sleek Midnight finish are simply outstanding. I also appreciate the professionalism of Back Market in ensuring the buying process was smooth and transparent. I will definitely recommend Back Market to friends and family looking for reliable refurbished products. Thank you for delivering quality and value!
Reviewed in the United States on May 28, 2025
iPhone 13 128GB - Midnight - UnlockedLuna M.
Purchased on April 26, 2025
Verified purchaseI needed a new phone but I didn’t want to buy new just because they’re so expensive. My friend recommended this site and I had bought my last phone refurbished so I decided to buy another one off this website. I bought a used pink iPhone 13 in excellent condition. The phone looks and works great, however the screen is not in the condition I thought I was paying for. At the top there is an imperfection underneath the screen where it looks like the screen has been impacted. There are small bits of blue, green, and black right at the top that resemble the screen of a phone that has been busted. It’s not a big deal and doesn’t affect the use of the phone, just slightly annoying. Other than this I am thrilled with my phone.
Reviewed in the United States on May 11, 2025
iPhone 13 128GB - Pink - UnlockedJustin S.
Purchased on April 30, 2025
Verified purchaseI purchased the blue iPhone 13 (128 GB) almost two weeks ago. I was initially hesitant, as I don’t typically buy refurbished devices. However, after reading so many positive reviews about Back Market—and wanting to finally try an iPhone—I figured this was a great opportunity to give it a shot. I was pleasantly surprised to receive an email the same day I placed the order, confirming it had already been handed off to the parcel carrier. Had I entered my address correctly, it would have arrived within two days. In my excitement, I accidentally transposed a 7 and a 5 in the street number. Totally my fault. I contacted Back Market support to see if they could help update the shipping info, and while they couldn’t guarantee anything, the support team was friendly and made an effort to assist. Thankfully, I was able to intercept the package at a nearby FedEx office. The phone arrived in a simple white box with a compatible charging cable (no wall plug included). The device itself was listed as “Good” condition, but honestly, I’d say it was closer to “Very Good.” The screen and back were flawless. There are two tiny dings in the silver frame, but you have to really look for them to noti...
Reviewed in the United States on May 21, 2025
iPhone 13 128GB - Blue - UnlockedJ. scott B.
Purchased on March 6, 2025
Verified purchaseThank you Back Market, for your service as the go between service for connecting buyers and refurbishers of various products. This was my first experience of both purchasing a refurbished iPhone, and trading in my previous iPhone, from other than Apple direct. I did my research first to be sure of how I could ensure the best outcome, and this is my advice to others: Purchase a refurbished iPhone described as no less than “Excellent” condition. It may cost you a little more than lesser condition described refurbished iPhones, but you likely will be more satisfied with the condition of the device you receive. I wanted to trade in my excellent condition iPhone XR and purchase an iPhone 13 Mini 256GB in color green. I was unable to acquire the iPhone 13 Mini 256GB in green as neither new nor refurbished direct from Apple. So I had to look elsewhere. That is where Back Market came in. I really like the fact that Back Market gives a 30 day return policy in case you are not happy with the item you receive, and an automatic 1 year warranty for issues beyond the first 30 days. I’m very happy with both the purchase and trade-in experiences. Just FYI: Each transaction, the purcha...
Reviewed in the United States on March 31, 2025
iPhone 13 mini 256GB - Green - UnlockedTheresa L.
Purchased on February 20, 2025
Verified purchaseI bought my first refurbished IPhone with Backmarket in 2019 - an IPhone 7. I got it in the "excellent" condition and it was excellent for 5 years! I loved my IPhone 7 and the only reason I gave it up was because the IOS would only go to 14 and some of my needed apps did not support IOS 14 anymore. So with a great deal of research, including articles on BackMarket, I decided on an IPhone 13, again in "excellent" condition, trading in my old Iphone 7. Trade-in super easy - was given a trade-in price within seconds, free shipping, constant communication, and $ within my bank account all within a week. As for my IPhone 13 - Apple has made copying from old phone to new phone a breeze (not like the old days with needing to backup and copy from ICloud). The Iphone 13 came well packaged and yes, in excellent condition. Beautiful phone. I highly recommend BackMarket to anyone looking at getting a "new" phone. Website so easy to navigate, great customer service and clear communication, AND most important, doing something nice for our cherished planet.
Reviewed in the United States on March 24, 2025
iPhone 13 128GB - Midnight - Unlocked