Customer reviews for Refurbished iPhone XS 32 GB

Overall rating

12,149 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

  • Accessories

    4.3/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Mychak T.

    Verified

    Reviewed 8/24/25, United States.

    When I bought the fair condition I was expecting it to be cracked and the battery would be no so great. When I received my phone, the battery was great, the phone looked brand new and I didn’t see any cracks. I felt like u had just gotten a brand new phone for cheap! I would recommend the fair condition because it is just as great as the rest of them I’m assuming. Thank you Back Market!

    Condition

    Fair

    Purchased

    8/12/25

  • Linda H.

    Verified

    Reviewed 4/20/25, United States.

    This upgrade for my iphone was a great bargain. The phone looks new and so easy to set up. This is my third phone from Back Market and I will continue to shop their store for well refurbished phones. I am so happy to have this shop available!

    Condition

    Excellent

    Purchased

    4/8/25

  • Aleya G.

    Verified

    Reviewed 5/19/25, United States.

    The phone was in excellent condition and delivery was fast! The device was as promised. Thanks so much!

    Condition

    Excellent

    Purchased

    5/16/25

  • Scott A.

    Verified

    Reviewed 5/12/25, United States.

    Im very pleased with my iPhone xr its the third one since my car accident on my last birthday in wich my iPhone was destroyed bought 2 since then and was taken for money because they both needed new batteries but back market was straight up awesome with what they sent me thank you im very pleased with my iPhone sincerely s.Anderson

    Condition

    Good

    Purchased

    4/25/25

  • Brielle B.

    Verified

    Reviewed 5/5/25, United States.

    So happy with my purchase! I upgraded from my iPhone 7 only because of battery life, and I am definitely not disappointed. So nice to have a device that doesn’t lose charge within an hour. To preserve my new iPhone XR’s performance, I make sure to keep in within 80%-20% as much as possible. Back Market rocks!!!

    Condition

    Excellent

    Purchased

    4/22/25

  • El T.

    Verified

    Reviewed 10/10/23, United States.

    I just received my refurbished iPhone XR thru Fedex was very skeptical at first but I gave it a try and my iPhone came in 2 days work’s amazing no issues at all but besides the little nickes a phone cover case can cover that. In all I will definitely be buying from back Marcelo again very soon maybe that Apple Watch or the iPhone 13 very pleased with my purchase don’t ever hesitate to buy off BackMarket thank you

    Condition

    Fair

    Purchased

    10/6/23

  • Maddie M.

    Verified

    Reviewed 6/30/25, United States.

    Phone arrived super fast and is in great condition. Even though I ordered “fair” condition, this phone genuinely looked brand new. This is my third time using back market and I’ve never had a bad experience

    Condition

    Fair

    Purchased

    6/16/25

  • Dymond B.

    Verified

    Reviewed 6/1/25, United States.

    I’ve been shopping on Backmarket for 5 years and love it! I always recommend this website to everyone that’s looking for electronics! They are prompt in the responses and shipping! Their products are great! 10/10 all around!

    Condition

    Fair

    Purchased

    5/16/25

  • Harry T.

    Verified

    Reviewed 8/22/24, United States.

    Fast delivery! The iPhone XR looks good , works great and the best is it has a new battery installed! This is our 5th refurbished BackMarket product we purchased in the last 3 years and all went well. (iMacs, MacBooks and iPhones)

    Condition

    Good

    Purchased

    8/19/24

  • Ted T.

    Verified

    Reviewed 2/11/24, United States.

    This is my fourth refurbished purchase through Back Market. I purchased two iPhone 8's, then an iPad Air III and most recently an iPhone XR. I have been happy with all the purchases and service. Lately however, I have been getting Ads from competing companies with considerably lower prices, like $100 less for a comparable iPhone XR. For my next purchase, I may do a bit of comparison shopping. Still I've been very happy with Back Market and should maybe just pay a bit more and stick with them. Later, my iPhone XR continues to work well but I've seen offers from others for $100 while I paid $300

    Condition

    Good

    Purchased

    1/28/24