Customer reviews for iPhone XS Max

4/5

271 verified reviews in the last 6 months.

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  • L

    Letizia S.

    4/5

    Reviewed in the United States on March 18, 2023

    I am happy with my first iPhone XsMax. My first smart phone was a Sony Xperia way back in 2013 and stayed with Sony as their camera quality is superb and photos are important to me. When most American phone carriers started dropping Sony my Sony became unusable as an actual phone. Many smart phones use Sony's tech for cameras and upon doing research I found I could afford a refurbished iPhone XsMax. The battery longevity isn't the best, but its not horrible. I wanted to get the iPhone 11 Max but not quite ready for the cost as other electronics have a higher priority. My iPhone is still getting all of the features that come with Apples newest iOS update 16.3.1. I know many older iPhones also got this update but not all the features. Apple discriminates often in this way and its a personal gripe for me, but obviously not enough to deter me from getting the phone. I really want the iPhone 13 Max but I will have to wait a couple of years for the price to come down as storage is also a huge component of why the cost is higher for me. I rocked LG smart phones (all offered storage increase via SD card slot) after my Sony and they served me well. But stopped making android phones and stop ...
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    Purchased on February 20, 2023

  • N

    Nate G.

    4.8/5

    Reviewed in the United States on March 9, 2023

    The phone was good, overall. However, the refurbishing of this particular phone was incomplete. They missed the fact that the main speaker (the one used when you hold the phone to your ear like a normal phone) is broken or something. It seems to only produce 5-10 percent of the expected volume. I have been forced to use the phone in speaker mode and I feel like an idiot when I get a call in public. I am a rideshare driver so most of my calls are routed through the vehicle speakers, so I just decided to live with it, but I figured that you all should know about it. Even, with that issue, I am pretty happy with the purchase.
    iPhone XS Max AT&T

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    Purchased on December 9, 2022

  • I

    Ira G.

    5/5

    Reviewed in the United States on December 5, 2022

    I loved using this service. Never in a years would I had bought a refurbished device but BackMarket has really set the bar high. With the fair prices and loads of inventory it was pretty easy to choose a device that worked for me. Shipping was fast and easy & I love the fact this company offers two warranty options. I loved the condition of my device and as promised there was no cracks or scratches. Thank you again BackMarket, you helped me tremendously when I had few options in purchasing a phone.
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    Purchased on November 4, 2022

  • A

    Alison J.

    5/5

    Reviewed in the United States on January 18, 2023

    So… I’ve been using this phone for a good 3 weeks and I can honestly say I have no complaints. The condition of the device is pretty great, almost like new! The battery life is good. Takes a little bit longer to charge up but once it is, it holds that charge throughout the day. Delivery was amazing! Arrived very early than the initial delivery estimate. Got it just 4 days after placing my order. So my overall satisfaction… 10 outta 10! If you’re gonna get a refurbished device to use for a little bit or even long term, I definitely recommend Back Market :)
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    Purchased on January 4, 2023

  • J

    John M.

    5/5

    Reviewed in the United States on April 16, 2023

    I couldn't be happier than I am with my new iPhone...I know it's not "new" but instead is refurbished but you'd never know it if I hadn't said so. It arrived even faster than I anticipated and its condition was flawless and it operates perfectly. It is exactly as it was advertised: unlocked...perfect condition...no issues. I shuffle between San Diego and Tijuana doing volunteer work and it functions on both sides of the border with no problems. This is the best phone I have ever had...I can't see myself ever needing any other phone. I know that day will come and I've got BackMarket saved as a bookmark for when that day arrives! Thanks guys!
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    Purchased on March 6, 2023

  • K

    Kimberly O.

    5/5

    Reviewed in the United States on December 7, 2022

    The quality of the iPhone XS Max is perfect! It arrived very quickly and without incident. We have purchased many devices from Back Market and are never disappoint. I love the clever messages you send regarding tracking the purchase and follow up on the order. The messages are so friendly, and I know if I had a problem you would take care of it. Thanks so much!
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    Purchased on November 26, 2022

  • J

    Jeff R.

    4.8/5

    Reviewed in the United States on February 16, 2023

    This was purchase number 3 and 4 from BackMarket. Every item has exceeded my expectations. I purchased two iPhone XS Max phones for my parents in Good condition and they are nearly perfect in appearance, function, and they have new batteries installed. Five enthusiastic stars from this customer.
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    Purchased on February 10, 2023

  • B

    Brian G.

    4.9/5

    Reviewed in the United States on May 21, 2023

    Been wanting a phone from Black Market for months now , Also been watching reviews on it was a little nervous but i knew i could trust this site and i was 100% right. My Iphone xs max came fast and i orederd the good condition and it came oerfect no scratches and my battery health was on 91% so iam very satisfied.
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    Purchased on May 6, 2023

  • E

    Erik G.

    4.6/5

    Reviewed in the United States on January 27, 2023

    Looks like I purchased a gem. This iPhone XS Max is a significant upgrade from my previous iPhone 8 Plus. The buttonless design is an easy adjustment. So far my new phone works seamlessly. Hoping to keep in for a while.
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    Purchased on January 1, 2023

  • S

    Susanna M.

    4.9/5

    Reviewed in the United States on January 10, 2023

    Super happy with my iPhone XS Max 512GB - Silver - Fully unlocked (GSM & CDMA)! The condition was "good" but once I put it in a new case it looks brand-new. There were minor scratches on the back, but the glass screen is in perfect condition. Everything works great. This is my first dual-sim phone and I installed a foreign esim for when I travel. Love how everything is working well now for my lifestyle, and at a fraction of the cost of a new phone! I don't think I'll ever buy a new iPhone again. I already recommended BackMarket to my friend and she just got her iPhone 12. My husband is also a BackMarket customer. What a great find!!
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    Purchased on December 24, 2022

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