Customer reviews for Refurbished iPhone XS Max

347 verified reviews in the last 24 months.

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  • V

    Vinod R.

    Purchased on March 21, 2025

    Verified purchase

    **Phone Review:** I recently purchased a phone from Back Market, and I couldn't be more satisfied with my experience. The product itself is excellent, boasting all the features I was looking for and performing flawlessly. It arrived in pristine condition, looking and functioning just like new, which exceeded my expectations for a refurbished device. The delivery was impressively timely, arriving even earlier than anticipated, which was a pleasant surprise. It was well-packaged, ensuring that it was protected during transit. Additionally, the customer support from Back Market was outstanding. They were responsive and helpful, addressing all my queries promptly and professionally. Overall, my experience with Back Market has been fantastic, and I am already planning to buy more products from them in the future. Highly recommended!

    Reviewed in the United States on April 6, 2025

    iPhone XS Max 256GB - Space Gray - Unlocked
  • J

    Jennifer B.

    Purchased on February 3, 2024

    Verified purchase

    I got the light silver iPhone XS Max 256GB. So glad for the high GB. It’s a nice phone I’ll keep it a couple months at the least until I can upgrade to a more recent used one again on here, creds to Tech Plug Electronic for refurbishing it as best as one can!. I got a couple of cases for it already. It was a bit worn on the edges but the refurbisher replaced the screen because it was perfect & they replaced the back because that looked excellent too so they went above and beyond to make a 2018 phone look as refurbished as possible. Now that is an honest refurbisher and seller to actually replace the phone screen and replace as much as they can before selling it. I got it in good condition and I agree with the description😊👌. I love the phone the only thing is the camera is not as clear as my old iPhone 12 mini, but, that’s expected with a 2018 phone. I might upgrade to a like iPhone 13 in like September for better camera. But I like this phone so I’ll happily it for 7 more months so this phone will serve me a lot until then. I might just keep 2 phones if I upgrade later on or gift it to a family member who needs one because it’s good 👍 . I like to leave descriptive reviews since ...

    Reviewed in the United States on February 9, 2024

    iPhone XS Max 256GB - Silver - Unlocked
  • F

    Francisco H.

    Purchased on May 9, 2025

    Verified purchase

    My iphone xs max came in good condition. Bought it as a backup to my iphone 12 pro as it is slowly dying. Battery life came at 95% which is pretty good imo for the price. I am very happy with my purchase. Mind you shipping was very fast (3 days). Will buy more products from here again in the future!

    Reviewed in the United States on May 26, 2025

    iPhone XS Max 256GB - Space Gray - Unlocked
  • T

    Terry H.

    Purchased on June 3, 2025

    Verified purchase

    Good phone. My Android phone was giving me problems, but this iPhone seems to work fine. Haven't been able to transfer my contacts to the iPhone, but if that's the only issue I have, I can live with it.

    Reviewed in the United States on June 18, 2025

    iPhone XS Max 256GB - Space Gray - Unlocked
  • P

    Peter N.

    Purchased on May 22, 2025

    Verified purchase

    The phone arrived in good condition, works perfectly, and being unlocked, I was able to use it right away with my carrier. The battery life is solid, performance is smooth, and I haven’t run into any issues so far. For the price, it was definitely a great deal. I’d recommend this to anyone looking for a reliable iPhone without paying full price.

    Reviewed in the United States on June 9, 2025

    iPhone XS Max 256GB - Space Gray - Unlocked
  • H

    Hai G.

    Purchased on March 7, 2025

    Verified purchase

    Arrived as ordered, chose overnight on a Fridat. Product was as described and I do like the color, but I only bought it for the AR tracking and to have the app store locked behind logging into their ecosystem is only the nail in the coffin to return this product. Apple products are terrible.

    Reviewed in the United States on March 11, 2025

    iPhone XS Max 64GB - Gold - Unlocked
  • D

    Douglas E.

    Purchased on August 2, 2024

    Verified purchase

    Phone arrived in pristine condition, only issue is battery is only 81 % health, but it’s easy to get replaced. Great phone absolutely flawless physical condition. Highly recommend BackMarket for refurbished devices There was a problem after iOS update, contacted back market for assistance, but it was a simple fix I resolved by myself. I still waiting to hear back to hear from back market support to even tell them I resolved the problem.

    Reviewed in the United States on August 8, 2024

    iPhone XS Max 64GB - Gold - Unlocked
  • G

    Giovanni C.

    Purchased on February 25, 2024

    Verified purchase

    Ordered a Space Gray iPhone XS Max 256GB model and ended up getting a White one. A simple mistake but cmon, how do you mess that up. I even checked the receipt in the box to make sure it wasn’t a mistake on my end and even that receipt said it was supposed to be black. Just kinda disappointed that such a simple mistake could have happened.

    Reviewed in the United States on March 1, 2024

    iPhone XS Max 256GB - Space Gray - Unlocked
  • C

    Chanelle J.

    Purchased on November 26, 2023

    Verified purchase

    Phone came within a couple of days after placing the order. No marks. Perfect condition. I got an IPhone XS Max in excellent condition. The only problem is the top left hand corner at times is unresponsive but wasn’t enough to return the phone. I will be purchasing from this seller aga

    Reviewed in the United States on January 6, 2024

    iPhone XS Max 64GB - Gold - Unlocked
  • J

    Jennifer B.

    Purchased on January 28, 2024

    Verified purchase

    Got this for my dad. I convinced him to switch from Samsung to iPhone. The phone screen front and back is perfect and scratch free I got the "good" option and it did look good I'm so glad. The phone was unlocked like I ordered and I successfully installed the new phone line smoothly without issue. The phone runs as fast as a newer edition iPhone, I'm beyond happy I was able to get this great phone for my dad that is still working great despite the age and is affordable more than new iphones. I loved the iPhone XS Max that I got for my dad from this seller so much, that I decided to order one for myself too!:) I was originally going to get an iPhone 12 from a different seller, but this seller gave me such a good experience that I decided to order my phone from this seller again. It was a perfect first order so far from BuySaveRepeat, I hope I get a great experience with the second phone I just ordered for myself. I also liked that they shipped it with UPS because it's faster and ships to PO Boxes. As long as this business continues the good and honest work I will continue to be a customer and recommend it to my family/friends. Thank you so much!

    Reviewed in the United States on February 3, 2024

    iPhone XS Max 256GB - Space Gray - Unlocked