144 verified reviews in the last 10 years.
Laneice W.
Purchased on May 24, 2025
Verified purchaseThis is our third purchase Back Market. My husband needed a replacement phone because his phone was cracked and it finally gave in. The phone was in excellent shape, price was affordable under $180, and works well. The only reason we did not give 5 stars is because this particular phone does not offer video calling like our previous S10+ but we are using Google Legacy (formerly meet). This is not the seller's fault it is Android. This is my go to for anything electronic.
Condition
Excellent
Reviewed in the United States on June 8, 2025
Melvin W.
Purchased on April 15, 2025
Verified purchaseVery Happy. It was as described, came on time and well packaged. the only slight drawback for me, and I am technology challenged, was The link for on line instructions was not very good. Fortunately my son, and even my grandson got it set up quickly
Condition
Excellent
Reviewed in the United States on April 27, 2025
Gordon R.
Purchased on December 3, 2024
Verified purchaseI've purchased 3 Samsung phones from Back Market and as long as they exist will go nowhere else. The 3rd was Galaxy S10 plus in Good condition and it may as well have been in excellent condition AND I received it in 3 days. Just amazing. Came with nice charging cord. Only mistake is they didn't include the plug part. But I've got so many it was not a problem.
Condition
Good
Reviewed in the United States on December 7, 2024
Daniel V.
Purchased on November 7, 2024
Verified purchaseOrdering phone was easy however it seems like the model I received has much less battery life than the previous phone I had (same model) unsure if this is due to it being refurbished but other phones I've ordered in the past from back to market didn't have this issue.
Condition
Excellent
Reviewed in the United States on November 24, 2024
John N.
Purchased on December 30, 2023
Verified purchaseI was apprehensive about getting a refurbished phone at first, but I have to admit that I am very satisfied with my purchase. I have already referred quite a few friends who were looking for a new phone. I will definitely keep using your services! Thank you!!
Condition
Fair
Reviewed in the United States on January 17, 2024
Annie P.
Purchased on November 27, 2023
Verified purchaseAm very happy with this beautiful flamingo pink Samsung Galaxy S10+ phone. It arrived in mint condition and works perfectly. Was extremely happy with the wonderful service provided by Back Market and highly recommend it to all. Back Market is the best!
Condition
Excellent
Reviewed in the United States on December 12, 2023
Devin G.
Purchased on July 23, 2025
Verified purchaseGreat price for my first android phone as a iPhone user. Way better than the description and so far it has worked great.
Condition
Good
Reviewed in the United States on July 30, 2025
Tanya C.
Purchased on September 21, 2023
Verified purchaseWe purchased 2 Galaxy s10+ in excellent condition. We are very happy with the phones. They perform as if in new condition. We received the phones promptly. We will definitely choose Back Market the next time we're ready for another phone.
Condition
Excellent
Reviewed in the United States on October 19, 2023
Robert S.
Purchased on November 21, 2024
Verified purchaseThe phone was delivered on time and is in very good condition. It was easy to activate and is working well, at this time. I ordered a phone from Back Market in the past, and will continue to do so in the future. Very reliable company that's easy to do business with.
Condition
Excellent
Reviewed in the United States on November 26, 2024
Errol H.
Purchased on June 20, 2024
Verified purchase10 out of 10. Received what I ordered in a timely manner. Ordered unlocked excellent condition and that's what I received. No scratches, no scuffs, no cracks. Everything works as it should. Ordering "Refurbished" and from this place called " backmarket" had me a little skeptical. But there was no need for any worries. My only complaint is there is some sort of mark or degrade sign on the charging plug in but it still works perfectly.
Condition
Excellent
Reviewed in the United States on June 24, 2024