Customer reviews for Refurbished T-Mobile iPhone

40,405 verified reviews in the last 24 months.

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  • G

    Gregory D.

    Purchased on June 20, 2025

    Verified purchase

    I purchased an iPhone 13 128 GB in Excellent condition for my wife. When it arrived it was indeed in "Excellent" condition, with not a mark on it and in perfect working order. I downloaded an Apple app that allowed me to transfer settings, data, and similar installed apps from her old Pixel 5 Android phone, making setting up her "new" (to her) iPhone work much like her old Android phone did - Easy Peasy! This is my second iPhone 13 purchase in almost exactly a year! (The one from June 2024 was the same model for my use). It's great to have like-new phones in our possession, and having them be Apple brand is really great! I had apple phones years ago but shied away from purchasing later models due to the price. Finding Back Market with their excellent phones at very reasonable prices has made me a fan of refurbished devices. I am also happy to be helping keep unnecessary electronics out of landfills. Thanks, Back Market - You have a continued convert. . . .

    Reviewed in the United States on July 6, 2025

    iPhone 13 128GB - Midnight - Unlocked
  • F

    Frankie C.

    Purchased on May 12, 2025

    Verified purchase

    Honestly, first time using Backmarket. Already out the box; this phone was in better quality then amazons “premium” refurbished phone. I received a iPhone 12 Pro pacific blue. With dents on the front and a non original screen. The phone I got from back market is absolutely beautiful and better than the Amazon one I received. Although; 2 things to note. That the battery was definitely worse. The one I got from backmarket is at 81% while the one I got from amazing was at 92% One side thing I did notice even though I bought this phone at excellent quality the screen has some minor scratches which I’m not too particularly pleased about. Although, it does have Apple OEM parts. So I can’t really be too worried about it. Been using it for a few days and it’s been solid.

    Reviewed in the United States on May 16, 2025

    iPhone 12 Pro 128GB - Pacific Blue - Unlocked
  • M

    Matt P.

    Purchased on April 12, 2025

    Verified purchase

    I was looking for the best deal on an iPhone 15 Pro with 256GB of storage and was so happy to find Back Market! I got the unlocked fully refurbished version and its in really good condition. Really couldn't be happier with the purchase and happy to have picked up what seems like the last great iPhone apple made.

    Reviewed in the United States on April 29, 2025

    iPhone 15 Pro 256GB - Black Titanium - Unlocked
  • S

    Steve W.

    Purchased on June 12, 2025

    Verified purchase

    I received my refurbished iPhone 14 a few weeks ago. Once the phone was set up it has operated flawlessly. I am pleased with my purchase and significant savings that I got from Back Market. I would highly recommend this approach looking for anyone in the market for a replacement phone. My only concern is the extended warranty plan that I purchased with the phone looks like it may be complicated to navigate. This is just an opinion as I have not tried to use this service and hopefully will not need to use.

    Reviewed in the United States on June 29, 2025

    iPhone 14 128GB - Midnight - Unlocked
  • M

    Maura C.

    Purchased on May 23, 2025

    Verified purchase

    The refurbished iPhone 13 is great so far! The setup process was pretty easy, and everything’s working as expected. One small thing—this won’t affect my rating, but it’s worth mentioning: the mail-in kit for sending back my old phone for trade-in took a long time to arrive. I was getting close to the trade-in deadline, so I ended up using the packaging from the new phone instead. Aside from that, everything went smoothly.

    Reviewed in the United States on June 12, 2025

    iPhone 13 128GB - Blue - Unlocked
  • E

    Emily P.

    Purchased on May 27, 2025

    Verified purchase

    I was nervous because I didn’t think buying a refurbished used phone was going to be worth it. This is a lot of money we are talking about. I got the iPhone 13 Pro Max, and sadly got the last color available for this price. It has 1000 GB of storage and some reviews talk about the battery life not being 100%. I got mine and that was the first thing I checked after looking at the exterior (the outside of the phone isn’t cracked, it’s perfect. There’s a little bit of dirt in the speakers but the phone is used what do I expect) anyways the battery life is at 100% thankfully. Everything works good, sometimes my phone is laggy but it might be because it carries so much storage and data. I’ve had it for a week, but I’m so happy with my purchase. I think I got very lucky. I got the excellent quality one and it was worth the extra money.

    Reviewed in the United States on June 8, 2025

    iPhone 13 Pro Max 1000GB - Graphite - Unlocked
  • K

    Kristalyn L.

    Purchased on June 4, 2025

    Verified purchase

    At first I was skeptical and nervous about my purchase because.. well its a refurbished phone but ohhhh my god Im so glad I got It. My new IPhone 15 came completely untouched! It looks wonderful. It runs smoothly. Very happy with my purchase.

    Reviewed in the United States on June 8, 2025

    iPhone 15 512GB - Black - Unlocked
  • A

    Anisa L.

    Purchased on June 12, 2025

    Verified purchase

    I was a little nervous ordering a refurbished phone at first, but Back Market made the whole process super smooth. The iPhone 14 came in excellent condition — honestly looks brand new. Battery life is strong, the color is gorgeous (that purple hits different 💜), and it’s been running perfectly with no issues. Delivery was fast, and setup was easy. I’d definitely recommend Back Market if you’re looking to save some money without sacrificing quality. Will be ordering again!

    Reviewed in the United States on June 29, 2025

    iPhone 14 128GB - Purple - Unlocked
  • S

    Saskaye W.

    Purchased on May 21, 2025

    Verified purchase

    I recently purchased an iPhone 13 from Back Market in “good” condition, and I have to say, I’m pleasantly surprised by how great it turned out. The phone itself is super clean, with just a tiny scratch that's barely noticeable, it doesn’t affect the look or usability at all. The battery percentage came at 91%, which is pretty solid for a refurbished device. It holds charge well, and I haven’t experienced any issues with battery life. Performance-wise, the phone runs smoothly, with no glitches or unexpected lag. Everything from Face ID to the camera works perfectly, making it feel almost like a brand-new device. Overall, Back Market delivered exactly what was promised. If you're considering buying a refurbished phone, I’d definitely recommend giving them a shot, you can get great quality for a reasonable price. And it was delivered in 2 days!!

    Reviewed in the United States on June 1, 2025

    iPhone 13 128GB - Red - Unlocked
  • J

    Jordan C.

    Purchased on May 28, 2025

    Verified purchase

    I recently bought an iPhone 12 64 GB premium condition. it said there was no signs of usage. it showed up a little dirty. with tiny little scratches. now I'm not trying to be all negative and shi but I paid more so it would seem brand new. but other than the scratches it actually showed a.99% battery health which is great basically brand new battery wise but I bought another phone from back market like two years ago and it had cellular issues so we'll see how this one does other than that I really can't complain too much it's pretty good. but again if your looking for a review to decide whether or not to buy remember it's a hit or miss with refurbished phones hope this helped!!

    Reviewed in the United States on May 31, 2025

    iPhone 12 64GB - Black - Unlocked