The phone was great, emphasis on was. I bought this phone a month ago and since then:
-The battery cannot sustain more than 3 hours of use without a full charge. I will go on a run and track it with strava and if my phone isn't charged to 100% then it will die in the middle of the run.
-The back of the phone is peeling off, exposing the internal hardware which completely negates the entire point of buying this model phone
-The phone completely loses signal constantly, and it is completely random when it happens. Apps like instagram and youtube will work but the phone will be unable to receive texts and phone calls.
-A new one as of today, the phone is running and playing my music and I am receiving calls but the screen will not turn on so I can't even restart the phone to fix it. It's just completely bricked and unusable.
I had a galaxy s8 active for years and never had any of these issues, I don't know what their methodology for refurbishing phones is but it seems like either I got a bunk phone or maybe refurbishing phones just isn't the way, especially if these are the issues introduced.
Note: I did buy a phone in "Fair" condition and probably won't use this site again to find out if the better quality options are meaningful but this is a pretty horrible experience I'm having currently. I want this website to succeed but you can't just sell people garbage and expect them not to get pissed that the phone they just bought lasted a single month.