Customer reviews for Refurbished HP ENVY

I am very pleased with my purchase. I am not a buyer of used or refurbished tech equipment. So I was pleasantly surprised with this purchase as it was in very good condition and I have not had any problems with this laptop computer.Highly recommend Black Market.

The computer was in great condition as described. The vendor was quick to ship. However, whoever refurbished the laptop did a terrible job. There’s a small 32gig cache disk, and a 512 gig SSD. Windows was installed on the small disk, so even trying to surf the Internet caused the disk to get full and the laptop unable to operate. It took about a day and a half to get everything straightened out. That includes getting Windows on the correct disk, and getting the sound, microphone and camera working. Appears to be a good computer now, but I’m sure most folks would’ve just returned it. It was unusable as received.

I recently made my first purchase on Back Market, and I couldn't be more thrilled with the outcome. After extensive research, I opted for the HP EliteBook 830 G6 13-inch (2019) - Core i7-8665U - 32 GB - SSD 256 GB, and I must say, it has exceeded all expectations. My son, an engineering student at university, has been using this laptop since August 2023, and it has proven to be an invaluable asset to his academic journey. The powerful Core i7-8665U processor, coupled with an impressive 32 GB of RAM, ensures seamless multitasking and swift execution of complex engineering applications. The 256 GB SSD adds a significant boost to the overall speed and responsiveness of the laptop. One of the standout features for us has been the durability and build quality of the EliteBook 830 G6. As a student, my son carries it around campus daily, and it has held up exceptionally well to the rigors of university life. The sleek design and compact 13-inch form factor make it a convenient companion for his lectures and study sessions. Moreover, the laptop arrived in immaculate condition, as promised by Back Market's stringent quality standards. The "like new" quality truly lived up to its descript...

I’m a repeat shopper on BackMarket and have yet to be disappointed. This time I ordered a laptop and it arrived as described. Shipping was quick. I’ve only had it for about a week and a half, but it checks out just fine and is covered by a one year warranty. I’ll continue to use BackMarket when I’m shopping for refurbished tech.

some of the keys were very sticky on arrival. I was able to unstick them myself, but not what I'd expect from a refurbished product in "excellent" condition. The battery also seems to be working ok, but it's very unreliable about predicting how much time is remaining.

- Took some time to get booted and functioning properly (3hrs). Lots of restarting. - Perfect condition - Had 952 gigabytes instead of 1 terabyte. Barely a difference tbh. - Used to run a little slow but after 1-2 days started working perfectly. - I don’t know if this is on my end, but the extra warranty I paid/am paying for is not showing up as available. I don’t know how that is going on. Overall, pretty good for its price and a refurbished laptop, I recommend you buy this.

Omg. Laptop arrived very well packaged, fast delivery and it looked brand new, performance was flawless and easy to set up. I'm a huge skeptic and this is 2nd purchase this month from Backmarmet , Z Fold was earlier this month and it works great 👍. I won't be going back to big box stores nor online stores. Thats right - forget PC Richards etc. Backmarket has replaced them all and has my endorsement !!!!!

This HP Elitebook is in awesome condition. The power supply cord was faulty however, I happened to have one that fit. I'm so thankful to Back market and everyone involved in their movement❣️

Excellent laptop. I bought this laptop for my sister and she is very happy to have a brand new laptop.