The headphone jack doesn't seem to work, but I'm convinced it's a software issue and not a problem with the laptop itself. Everything else works perfectly, and I was pleasantly surprised at the cosmetic condition of the machine. I took the back panel off to see if I needed to dust off the fans, and it was pristine inside as well! I appreciate the attention to detail. When I'm doing basic web browsing, I can get 6+ hours of battery life, but SolidWorks (which is what I bought this for due to the Quadro GPU) cuts that down as expected, to around 2.5 hours. I'm really satisfied with how well this laptop performs and how well the seller refurbished it. Thanks to all involved!

Shocking how in excellent condition this laptop really was! First off, I love how they packaged it as it really did make me feel like it was safely packaged and sealed. It also came quicker than I expected, but I saw it came from the next state over. They did prioritize shipping it really quick! It looks like it’s almost brand new. The set up was easy to start using it and the screen is so vivid in its quality and the keyboard is also back lit when typed on. It also comes with a charger. Such a great deal on a really good laptop, which I discovered from work as they have a similar one they let me use but now I can enjoy my own for my personal use.

The Laptop is very good and quite fast. I didn't expected it to have touchscreen because on the website specs it said that is doesn't have touchscreen screen but mine does have it. So that is a plus. The condition of the Laptop was as good as new(looks better in person the on the picture). I also got a upgraded CPU cause I got the i7 version instead of the i5 that I bought so THANK YOU. It's very very nice. I'm very happy.

Honestly, it's the best gift from me to me lol, I am soon starting a business and I need a good working laptop to be on the go, And back market was the place to go to when need equipment. I will be buying more stuff from them soon

I really like it! I've been using it at work for 2 weeks now and its been good. Although for the first couple days some of the keys took a second press to type it eventually fixed itself and all they keys work! So I cant really complain, this was my first ever purchase and im very satisfied!

This is awesome! I had to get a new laptop for work but didn't have the budget to go drop $800 on a new one. Got this one in "excellent condition" and that describes it perfectly. Looks like it was never even touched before. Is working perfectly, charged up quickly and holding the charge. What an awesome deal.

I ordered the refurbished Lenovo 100E Chromebook 2nd gen Ast from Firestar. It was listed in fair condition, shipped quickly and was in better than fair condition in my opinion. Problem was, the keyboard didn't work. I called Cliff from Beta Macs - the company known on backmarket as Firestar, and he was sO cool, he refunded me in moments. And rather than send me a return label, he told me to just keep it, no questions asked. And suggested I buy an external keyboard - which I did next day @ five below. Awesome service from both backmarket with refund posted in 2 days and Beta Macs for stellar and prompt service by Cliff, a real ace and helluva nice guy.

I've had this laptop for about a week and a half. I was worried about getting a refurbished laptop but the laptop works perfectly. I use it primarily for school and it is able to handle multiple tabs. Overall happy I made the purchase and got it for a good price.

I am very pleased with my purchase. I am not a buyer of used or refurbished tech equipment. So I was pleasantly surprised with this purchase as it was in very good condition and I have not had any problems with this laptop computer.Highly recommend Black Market.

Very satisfied with my purchase. This is a solid computer that will last me many years. Arrived on time in great condition and was easy to set up. This is my 3rd purchase from BackMarket.