Customer reviews for Refurbished Unlocked Samsung Galaxy S10

all the headaches of transferring to a new phone; lost numbers, reinstalling and setting up apps, deleting and disabling samsungs bloatware, getting gmaps to work properly, but the phone itself seems to be working fine. I got some weird hassle with my trade in phone, they went data fishing holding out my trade in $ for personal information. this part was a total ripoff. no more trade ins with back market

The phone has been running like a bran new phone. I was able to load the phone with no problems. My carrier is Tello. There was a small concern with the phone getting a little hot during downloading. Not uncomfortable but a little warmer than my other phones. The phone has not shut down or complained about excessive heat. Maybe it's not a problem. I do like the phone! I will be getting my next phone from you.

The cell phone is in excellent condition and is operating as expected. This is my second purchase from Backmarket.com. I have recommended them to friends with favorable results. I will purchase from Backmarket.com again. Richard

Great phones so far, only been a couple of weeks though! They sure built good phones a few years ago. We love having an SD card, and a headphone jack. The battery doesn't last as long but that's ok we know it isn't a new phone.

The product (samsung s10) was delivered before the deadline, it works perfectly, has no damages or scratches. I definitely won't buy anything new again, only refurbished when i need. Mass consumption is not good for nobody, only for the damn corporations, reuse stuff is the way.

Great phone, camera and the size is perfect. Better strange than my last phone, but didn't realize till after I bought it that it is 4G. But par for the course with this older phone. But still great features. Wrap around screen is gimmicky, but not a problem.

It is a wonderful new phone The S10 It's the same size as my previous which was the S8 But it's faster And it works good ... The issue is of course The transfer of my old phone to the new phone, but the purchase was Super smooth, I'll buy again !!

The seller sold me a at&t locked phone as unlocked. Also, when I tried to contact them through the info card they sent with the phone the number they provided was a disconnected line in New York. And I couldn't get the phone unlocked by at&t because the previous owner hadn't removed the phone from their account. I spent two and a half days trying to figure out if I could get this phone to work because this seller did not do their due diligence to check all of this when they "refurbished" it. Overall a very negative experience.

Delivery was very quick. As soon as I received it and turned it on I seen it was by T-Mobile and got very discouraged, don't! I went to my service plan and they said it was unlocked! I am very glad I checked in first. Everything works great, no scratches and functioning as new. I am currently using my service plan, straight talk and it's been so awesome. Thank you Back Market, I will be a returning customer.

We've shopped Backmarket for ~5 years now. Several years ago, Backmarket refurbished products were near immaculate, even when choosing the 'good' condition. Our 2023 purchase was not that; there were a couple of chips in the screen and the bezel had a gouge among other expected blemishes. Prices are higher than they were a couple years ago even though we bought another Samsung Galaxy S10. All in all, will probably shop Backmarket again, but we could've gotten the old S10 phone fixed locally for less and recieved the same quality.