344 verified reviews in the last 24 months.
Christopher L.
Purchased on November 22, 2023
Verified purchaseWe've shopped Backmarket for ~5 years now. Several years ago, Backmarket refurbished products were near immaculate, even when choosing the 'good' condition. Our 2023 purchase was not that; there were a couple of chips in the screen and the bezel had a gouge among other expected blemishes. Prices are higher than they were a couple years ago even though we bought another Samsung Galaxy S10. All in all, will probably shop Backmarket again, but we could've gotten the old S10 phone fixed locally for less and recieved the same quality.
Reviewed in the United States on December 10, 2023
Galaxy S10 128GB - Black - UnlockedDustin P.
Purchased on February 28, 2025
Verified purchaseThe seller sold me a at&t locked phone as unlocked. Also, when I tried to contact them through the info card they sent with the phone the number they provided was a disconnected line in New York. And I couldn't get the phone unlocked by at&t because the previous owner hadn't removed the phone from their account. I spent two and a half days trying to figure out if I could get this phone to work because this seller did not do their due diligence to check all of this when they "refurbished" it. Overall a very negative experience.
Reviewed in the United States on March 4, 2025
Galaxy S10 128GB - Pink - UnlockedÍcaro N.
Purchased on January 1, 2024
Verified purchaseThe product (samsung s10) was delivered before the deadline, it works perfectly, has no damages or scratches. I definitely won't buy anything new again, only refurbished when i need. Mass consumption is not good for nobody, only for the damn corporations, reuse stuff is the way.
Reviewed in the United States on January 14, 2024
Galaxy S10 512GB - White - UnlockedChristi B.
Purchased on February 7, 2024
Verified purchaseI’ve been using swappa for many years. A recent experience left a foul taste in my mouth. All I needed was a pristine phone just like my previous one. This seller this website oh my God I wish I would have found this place sooner. I paid the exact same price for a brand new refurbished phone (that is sexy beyond all belief because I did not know it existed in white too). [Insert Homer Simpson drool face here] Versus paying for a used phone that was kept in good condition. When I need another device or anything that this website has to offer, I will not hesitate to return back. Thank you, thank you, thank you!! <3<3<3
Reviewed in the United States on February 18, 2024
Galaxy S10 128GB - White - UnlockedCarlito H.
Purchased on August 31, 2021
Verified purchaseI felt like the phone lasted the test of time. I was surprised by the durability and quality of the phone, it being refurbished, but I wound up stoked about it all as time progressed to no disappointment whatsoever.
Reviewed in the United States on December 25, 2023
Galaxy S10 128GB - Black - UnlockedJenni D.
Purchased on February 2, 2024
Verified purchaseI haven't used the phone much yet, but my experience was amazing. I wish I had known of this company sooner. A year ago I "upgraded" to an S23 from an S10, and was extremely disappointed in the camera (understatement). So, I upgraded to an refurbished S10. The phone I received was everything I had hoped it would be, and BTW, this model has the best camera ever! Seriously. Specs don't mean anything about actual performance. I had my old S10 for 4 years, and always loved it (the battery was just fading and I got swindled into a "deal" with a carrier). I stumbled upon BackMarcket in my internet search, and am completely sold on them. Finding what I wanted was super easy, the phone is in excellent condition (though a little slower than the S23 with its brand new upgraded battery), and purchasing it was seamless and easy. I received it within 5 days and though I didn't need the help, I noticed they have great online instructions and support. They checked in with me via email after my purchase. I want to add that I wish I had been able to sell my old phone here, instead of trading it for nothing with my cell carrier as part of the "deal". I will never buy a brand new phone again. I ...
Reviewed in the United States on March 2, 2024
Galaxy S10 128GB - Blue - UnlockedV C.
Purchased on January 11, 2024
Verified purchaseThis phone arrive quickly, was in perfect condition, and was easy to set up! I loved the packaging, which was really secure, and I love that devices from BackMarket always come with the accessories you need - a charget cord, a block, and a tool to open your SIM card port. This is the third phone and fourth device I've bought from BackMarket, and I've loved them all! I suggest this site to anyone looking to buy a refurbished device.
Reviewed in the United States on January 29, 2024
Galaxy S10 128GB - Blue - UnlockedRobert K.
Purchased on June 16, 2025
Verified purchaseThe phone has been running like a bran new phone. I was able to load the phone with no problems. My carrier is Tello. There was a small concern with the phone getting a little hot during downloading. Not uncomfortable but a little warmer than my other phones. The phone has not shut down or complained about excessive heat. Maybe it's not a problem. I do like the phone! I will be getting my next phone from you.
Reviewed in the United States on July 2, 2025
Galaxy S10 128GB - Black - UnlockedNeal K.
Purchased on May 27, 2025
Verified purchaseIt is a wonderful new phone The S10 It's the same size as my previous which was the S8 But it's faster And it works good ... The issue is of course The transfer of my old phone to the new phone, but the purchase was Super smooth, I'll buy again !!
Reviewed in the United States on June 9, 2025
Galaxy S10 128GB - Black - UnlockedRichard M.
Purchased on March 9, 2025
Verified purchaseThe cell phone is in excellent condition and is operating as expected. This is my second purchase from Backmarket.com. I have recommended them to friends with favorable results. I will purchase from Backmarket.com again. Richard
Reviewed in the United States on March 25, 2025
Galaxy S10 128GB - White - Locked T-Mobile