Back Market

Customer reviews for Unlocked iPhone X series

4.1/5

2,536 verified reviews in the last 6 months.

  • 100%
  • 70%
  • 15%
  • 9%
  • 6%
  • M

    Mia W.

    4.6/5

    Reviewed in the United States on February 16, 2023

    I ordered a iPhone XR off here and it came in about 6 or 7 days. I upgraded from my 6s plus and I am very happy with the new phone that I bought, I bought this phone on February 4th of 2023 and it is now February 16th 2023. I love my phone so far and it came with a screen protector already on it and with a charger which I liked very much. I also bought my phone in excellent condition and it honestly was really worth it, this phone has great battery save, and it does not die fast, I can’t even tell that this phone is refurbished. So if you are looking to buy a phone off here I definitely advise you too but I don’t know how other conditions work in these phones, so if u have a enough money to get it in excellent condition please do. Thank you back market for the phone, I am very satisfied!
    iPhone XR

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on February 4, 2023

  • B

    Barbara U.

    4.9/5

    Reviewed in the United States on December 29, 2022

    I purchased an Iphone XR for my 15 year old granddaughter. It was marked "very good condition" and she said it looked great. She is raving about it, enjoying the amount of storage and her ability to download games quickly as well as take fantastic photos. Ordering was a breeze and the phone was delivered within a few days. The website is easy to use and has a large selection of phones to choose from. The price was very affordable considering what new phones go for. Back Market is a great and trustable resource for refurbished phones. It was actually my granddaughter who told me about Back Market.
    iPhone XR

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on December 18, 2022

  • S

    Stefan K.

    4.3/5

    Reviewed in the United States on December 20, 2022

    It’s my 6th refurbished device I bought on Back Market, and as always I am pretty satisfied with the purchase. The only thing is that the iPhone X I bought only shows 80% max. battery capacity in battery health. That is I believe the minimum. Other than that, thumbs up Update: phone started ghost touching and opening apps by itself, switching apps, moving and shaking screen displays and was basically unable to operate until a hard reset. After google the issue, it seems a common problem with iPhones, so I’m not to mad about it but sad that I had to send it back for repair or exchange and leaves me with no phone but a really old one.
    iPhone X

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on December 8, 2022

  • J

    Jonathan G.

    5/5

    Reviewed in the United States on October 31, 2022

    I bought the blue iPhone XR for my wife, in excellent condition, with 128 Gig. It's quite fantastic! So, two weeks ago, I ordered the same model refurbished phone from Amazon. I ordered it in excellent condition. When it arrived, my wife was very disappointed. There was a bright spot on the screen and the bottom was all scratched up and . It was not in excellent condition as advertised. I returned it immediately. So then I looked around Google and found Back Market. I was a little apprehensive to place the order here, but I figured let's give it a shot. The phone here was only $5 more than the refurb from Amazon. My wife and I couldn't be happier! The phone we received was in impeccable condition! Everything works as it should on it, and it came with a cord! Back Market, way to go! You have earned two repeat customers with us! Thank you! thank you! thank you!
    iPhone XR

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 27, 2022

  • S

    Stephanie M.

    5/5

    Reviewed in the United States on September 28, 2022

    Couldn’t have made a better decision! I didn’t want the newest iPhone 14 and def didn’t want to pay over $1k for it. I just needed my iPhone XS Max replaced because the screen was busted. I was nervous buying a refurbished phone but so far, 3 weeks in, this replacement phone is working perfectly and it looked brand new out of its box! Love that you have 30 days to return as well. Great purchase, great company and quick shipping w no issues for me! Highly recommend and will def purchase from Back Market again!
    iPhone XS Max Verizon

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on September 11, 2022

  • L

    Leighton W.

    5/5

    Reviewed in the United States on September 25, 2022

    This phone came with 94% battery health. That’s great. I bought 2 iPhone X in the same order and had to return the other one due to a 74% battery health. I realize though its the same model phones, they came from 2 separate seller. I am loving this iPhone so far. Sorry the other one didn’t work out that great. I wish Back Market would have sellers include the Battery Health info in their description or pictures as this can prove to be a major pain when purchasing refurbished items without knowing what’s the battery health. The other seller has promised to do a refund of the phone instead of just fixing the battery. Now I had to order another Iphone X as the second one is for my mom. Keeping fingers crossed that it comes with a good battery health like this one.
    iPhone X

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on September 13, 2022

  • P

    Phil K.

    4.4/5

    Reviewed in the United States on February 19, 2023

    The iPhone XS that I got was in excellent condition and truly it was! It looked basically like new!👍🏽 only complaint is the battery health is already down to 79% which is pretty bad, but I guess you can more or less expect that from refurbished tech…
    iPhone XS

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on February 8, 2023

  • C

    Channing B.

    4.8/5

    Reviewed in the United States on January 20, 2023

    Coming from Android to an iPhone XS in excellent condition with 256gb and couldn't be happier with it! I was looking to experience 3D touch before becoming obsolete, and as a former Mac of All Trades customer, I have bought refurbished before and wasn't expecting anything too great, but this came in and actually looked new. Save for a couple very light scratches at top right corner of the screen (not even visible unless without screen protector and under direct light) the phone was in perfect condition. Everything works as it should. Battery maximum capacity was at 88% so it was definitely pre-owned, but otherwise this is practically a brand-new device. Currently savoring all I can out of 3D touch until the day I upgrade to something newer. Read and look at seller reviews on this site like you would on eBay. I got my iPhone XS from TOR GROUP LLC on Back Market with the excellent condition option and was not disappointed. I also ordered it with the generic clear phone case from Back Market and it's fairly decent. With use of the guide stickers, I managed to get the glass lined up perfectly and the clear case currently holds a Polaroid and a random sticker which is fun. Tldr: good e ...
    iPhone XS

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on January 8, 2023

  • M

    Mac dennis C.

    4.8/5

    Reviewed in the United States on March 22, 2023

    The Item arrived with a screen protector already on which is a plus and it works perfectly. Ofcourse its refurbished meaning not everything in it is from apple I got a message from the settings app but its an easy fix.I would reccomend this seller for anyone looking for quality
    iPhone XR

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on March 9, 2023

  • L

    Letizia S.

    4/5

    Reviewed in the United States on March 18, 2023

    I am happy with my first iPhone XsMax. My first smart phone was a Sony Xperia way back in 2013 and stayed with Sony as their camera quality is superb and photos are important to me. When most American phone carriers started dropping Sony my Sony became unusable as an actual phone. Many smart phones use Sony's tech for cameras and upon doing research I found I could afford a refurbished iPhone XsMax. The battery longevity isn't the best, but its not horrible. I wanted to get the iPhone 11 Max but not quite ready for the cost as other electronics have a higher priority. My iPhone is still getting all of the features that come with Apples newest iOS update 16.3.1. I know many older iPhones also got this update but not all the features. Apple discriminates often in this way and its a personal gripe for me, but obviously not enough to deter me from getting the phone. I really want the iPhone 13 Max but I will have to wait a couple of years for the price to come down as storage is also a huge component of why the cost is higher for me. I rocked LG smart phones (all offered storage increase via SD card slot) after my Sony and they served me well. But stopped making android phones and stop ...
    iPhone XS Max

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on February 20, 2023