Customer reviews

3.9/5

225 verified reviews in the last 6 months.

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  • A

    Alice W.

    Purchased on March 3, 2024

    5/5

    I've never used refurbished before but I must tell you the experience I've had has been great. Ordered an IPhone and it was delivered on time and in great condition. We did have an accident and had to return the phone. No problems with the warranty easy to follow and Back Market stayed to their word. I have reorder another phone. Great Job Back Market.

    Reviewed in the United States on April 1, 2024

    iPhone X 256GB - Silver - Unlocked
  • S

    Sarah B.

    Purchased on March 17, 2024

    4.5/5

    I bought this phone because my old iPhone 6s was severely damaged and I very much needed to update my phone. This iPhone X came with a lot more storage space than my new phone, had a much better camera quality, and had a longer and better battery life. Although the maximum capacity on the phone I ordered was 79%, it has way more life in it than my other phone which had recently gotten a brand-new battery installed. Overall, a purchase I was very satisfied with, and would definitely order again if the need should arise!

    Reviewed in the United States on April 10, 2024

    iPhone X 256GB - Silver - Unlocked
  • D

    Dewayne S.

    Purchased on April 4, 2024

    4.6/5

    Even though the iPhone X I received had a "Maximum Battery Capacity" of 84% I would have to say the phone looked great. I ordered the phone in "Excellent" condition and that is exactly the way I received it. Unfortunately though the iPhone I received had a past due bill associated with it which I don't blame Back Market for. Back Market has been there for me on both of my transactions and help me along the way. I won't hesitate to place another order with them as soon as I find something I like.

    Reviewed in the United States on April 9, 2024

    iPhone X 64GB - Space Gray - Locked AT&T
  • J

    Joseph E.

    Purchased on January 13, 2024

    4.5/5

    I really like the IPhone X definitely a money saver for sure! The quality is amazing especially for a fair quality phone! This phone tends to have a short battery span but other than that i have no issues!

    Reviewed in the United States on January 18, 2024

    iPhone X 64GB - Silver - Unlocked
  • J

    Joshua S.

    Purchased on February 24, 2023

    5/5

    I had this phone for about 10 months and then it mysteriously died on me. I contacted backmarket about it and they had me ship it out to the seller for review. They were extremely helpful the entire way and sent me a brand new Iphone X to replace it! I would highly recommend Backmarket to anyone!

    Reviewed in the United States on January 12, 2024

    iPhone X 256GB - Space Gray - Unlocked
  • E

    Ellison H.

    Purchased on December 21, 2023

    4.9/5

    It is really amazing, I can hardly even tell its been refurbished, its basically brand new and I love it so much.

    Reviewed in the United States on December 30, 2023

    iPhone X 64GB - Space Gray - Unlocked
  • J

    Jessica P.

    Purchased on March 10, 2024

    5/5

    The phone showed up earlier than expected, and we were shocked at how good the condition of the phone was, and the price. I will definitely be buying from Back Market again, and recommending to family and friends.

    Reviewed in the United States on March 21, 2024

    iPhone X 256GB - Silver - Unlocked
  • M

    Mckinley W.

    Purchased on February 28, 2024

    4.9/5

    They phone looked like new. Amazing! It's a gift so will have to provide more feedback after they received it. So far so good. I am really impressed with the shipping time and quality of your products.

    Reviewed in the United States on March 18, 2024

    iPhone X 64GB - Silver - Unlocked
  • S

    Stephanie P.

    Purchased on February 23, 2024

    4.8/5

    I bought this phone for my daughter and she loves it! She says the phone is super fast and works just like new. The price was amazing and I will definitely be doing business with you guys in the future.

    Reviewed in the United States on March 13, 2024

    iPhone X 256GB - Space Gray - Unlocked
  • F

    Farukh F.

    Purchased on February 3, 2024

    4.4/5

    The battery at 100% capacity was a pleasant surprise. The general condition of the phone is very good. The only disappointing thing was that the screen has a lot of scuff marks when I look at it carefully. But O see them only when the screen is off (black). Otherwise, when the screen is lit, the scuff marks are not visible. All in all, hapy with the purchase.

    Reviewed in the United States on February 18, 2024

    iPhone X 256GB - Space Gray - Unlocked