I really like how the Back Market website is set ... read more
I really like how the Back Market website is set up, from the graphic design to the copy to the follow up emails. It's all very clear and reassuring. However, my order did not go well. I was sent a phone in the wrong color, with more scratches and dings than normal for a 'gold grade' phone and, ultimately, the phone was not functioning well. It kept turning off on its own and sometimes would not turn back on. The refurbisher then sent me a mailing label to the wrong address. Fingers crossed that I will be reimbursed in a timely fashion.
BTW, is Vinny from Brooklyn? - read less