All refurbished phones and smartphones

A refurbished phone is any smartphone that has been restored to its original condition and performance. You might also hear it referred to as a renewed, reconditioned or restored phone, but these all mean that the phone has undergone a process of repair, cleaning, and testing such that it meets the same standards as a brand new device. If it's just a used or pre-owned phone, there is no guarantee that it will perform like-new and you accept whatever condition it is in.

You may be able to find a refurbished phones section on some tech retailer sites or buy directly from the companies that actually handle the refurbishment process. However, it can be hard to fully trust that these sellers are actually going through the proper measures to make sure the phone is operating like-new. Instead, you should purchase from Back Market, since we specialize in refurbished tech and take the time to vet and handpick only the best refurbished sellers available to feature in our marketplace. We have thousands of certified refurbished smartphones on our catalog, so you'll find the biggest selection, highest product quality and lowest prices when you shop with us.  Staying true to our brand, we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2) from entering the atmosphere. You can help contribute to a better circular economy when you take advantage of phone deals on our platform.

All phone purchases on Back Market come with free standard shipping, a 1-year warranty, and a 30-day money-back guarantee. We want to make sure you can shop with confidence and find the best smartphone for your needs at lower prices.

First, understand that your device may have external cosmetic flaws depending on the condition you choose (Back Market offers devices of Fair, Good and Excellent quality). However, whatever the condition, any external blemishes will not affect phone performance and you can expect your device to perform as if it were just opened from the original box. You should also be confident that your phone purchase is backed by a 1-year warranty, meaning in the rare case that any defects arise (outside of accidental damage) within 12 months of your delivery date, then you're entitled to your choice of a repair, replacement or reimbursement.

If you're looking to replace your current smartphone, why not trade it into Back Market to get a little extra budget for your next phone upgrade? We make the process simple for you and we'll give you a free online quote when you answer a few easy questions about your current phone model.

Trade in your phone

Yes. Refurbished phones offer the same core performance as new devices at 30-70% lower cost. Every phone sold on Back Market is professionally tested, comes with at least a 1-year warranty, and includes a 30-day money-back guarantee. The main difference from buying new is cosmetic: higher-grade refurbished phones show no visible wear, while lower grades may have minor scratches that don't affect functionality.

A "used phone" is sold as-is, with no testing, warranty, or quality guarantee, typically purchased from an individual. A "refurbished phone" has been professionally inspected, repaired if necessary, factory reset, and certified to work correctly before resale. Think of it as "used, but professionally vetted and backed by a warranty." On Back Market, all refurbished phones include at least a 1-year warranty, making them significantly lower risk than a standard used phone.