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1-year warranty

Verified customer reviews for Refurbished iPhone 14 Pro Max 64 GB

4.3/5

199 verified reviews in the last 6 months.

4-5 stars

77%

3-4 stars

2-3 stars

1-2 stars

Mervin C.

4.9/5

Reviewed in the United States on October 6, 2023

This was kind of a last resort for me due to a lot of bad reviews about refurbishing companies, but I was totally wrong. The phone was like brand new when I received it, original parts and all. It even still has the free AppleCare for the next 8 months. 100% satisfied and would definitely order again.

iPhone 14 Pro Max - Unlocked

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Purchased on September 24, 2023

Michael M.

4.3/5

Reviewed in the United States on September 17, 2023

Multiple scratches on one side of body trim, frustrating given the price of the item. Not very convenient to return it, given need for work so I’ll live with it, but new purchase will be next option for me, not refurbished.

iPhone 14 Pro Max - Unlocked

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Purchased on September 4, 2023

Frederick O.

4.1/5

Reviewed in the United States on October 26, 2023

The flaws I have noticed with this phone are the battery not being brand new/replaced or at least at 90% capacity and it not being completely cleaned and all the speakers being completely dirty still and the charging port and cameras and lastly, there’s at least two dents at the bottom and left side of the phone, which is a tad frustrating since I chose an “excellent” condition refurbished model and spent almost around 1,500$ Other than that I am pretty happy with it ! :)) and I will probably buy a different device next time but in a “good condition “.

iPhone 14 Pro Max - Unlocked

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Purchased on October 22, 2023

Avery G.

4/5

Reviewed in the United States on November 16, 2023

The iPhone I purchased looks AMAZING—no scratches, looks brand new! Of course the battery health isn't the best, but that was expected since it's refurbished. The packaging was okay, I think it could be better. I would have liked to see more branding on and inside the packaging to make it look more professional. It just felt like I had bought the phone from a random online seller and not through BackMarket, if that makes sense. Also, the iPhone came with a lightning to usb cable, which was odd because newer iPhones usually now comes with a usb-c to lightning cable, so I won't be using it as I have one of my own anyway. Overall, I would make a purchase through BackMarket again and I would definitely recommend it as these issues are very minor. One last thing, their customer support is great! I had paid for overnight shipping and somehow it got switched to two-day shipping and I received a refund of the shipping cost. I am satisfied!

iPhone 14 Pro Max - Unlocked

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Purchased on November 13, 2023

Steffanie K.

5/5

Reviewed in the United States on September 19, 2023

I was skeptical at first about buying a phone on here but I am so glad I did. The price was great and the phone is in perfect condition. Everyone could not believe It was refurbished. Came with a charger cord and was not expecting that. It works great and was exactly what I ordered. Very pleased with my experience with Back Market. I even sent in my old broken phone for a trade in and received a fair value for it that was deposited directly to my bank account. I was also able to purchase the IPhone on a zero interest payment plan which really made it nice. Transactions and shipping were fast and easy for both the phone I ordered and the one I sent in. The only thing to remember that I was not aware of is wherever you ship you to, you or someone else muse physically be present to sign for the package. Everything was ligit on all aspects of this purchase!! VERY SATISFIED! Will definitely use them for future purchases.